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DoorLoop Reviews & Product Details

Pricing

Pricing provided by DoorLoop.

Starter

Starting at $69.00
Per Month

DoorLoop Media

DoorLoop Demo - Trusted by real users. Rated highest for ease, speed, and support that actually shows up.
Trusted by real users. Rated highest for ease, speed, and support that actually shows up.
DoorLoop Demo - Everything you need to run—and grow—your business. Nothing you don’t.
Notable features include: Rent Collection Full Accounting Suite Maintenance Requests Work Orders & Vendor Management Owner & Tenant Portal Tenant Screening Renter's Insurance Automatic Late Fees Bank Integration Custom Reports
DoorLoop Demo - Modern Look. Zero Learning Curve.
So intuitive, your team will be up and running today.
DoorLoop Demo - Real Support, Real Fast—In Minutes, Not Days.
Free training. Instant answers. People who actually care.
DoorLoop Demo - Built for Any Property You Manage.
Residential, commercial, or mixed-use—if it has a door, it works in DoorLoop.
DoorLoop Demo - Syncs With Thousands of Tools—Automatically.
Say goodbye to double entry. Zapier + open API = everything stays connected.
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DoorLoop Reviews (233)

Reviews

DoorLoop Reviews (233)

4.8
233 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of DoorLoop, which simplifies property management tasks like rent collection and tenant communication. Many appreciate the comprehensive features that keep everything organized in one place, making it easier to manage multiple properties. However, some users note that the customer support response time can be slow at times.

Pros & Cons

Generated from real user reviews
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BB
IT Systems Analyst
Mid-Market (51-1000 emp.)
"Convenient Rent Tracking, But High Payment Fees"
What do you like best about DoorLoop?

It's convenient to check rent payments online and to send messages for service requests. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

There is a steep fee for users that pay their rent through the portal. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thanks for the feedback, Brian. We love saving you time as a landlord! We also appreciate your insights and we’d love to hear more about your experience. Connect with us at support@doorloop.com if you're willing to share more with our team.

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
"User-Friendly Experience"
What do you like best about DoorLoop?

User friendly. Easy to navigate between tenants, work orders, properties ad payments. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

There is not any dislikes about door loop. Door loop is the first software our organization has used. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for your review! We love simplifying your life as a landlord.

Verified User in Transportation/Trucking/Railroad
UT
Mid-Market (51-1000 emp.)
"Door loop everything you need to know"
What do you like best about DoorLoop?

What I like best about DoorLoop is that it keeps everything organized in one place — from rent collection and leases to maintenance requests and reports — so I’m not juggling spreadsheets or multiple apps. The online rent payments with automatic reminders save me a ton of time, and the built-in accounting makes it easy to see exactly how each property is performing. Tenants and owners also like the simple portals, which cut down on back-and-forth emails, and the support team made setup smooth and stress-free. Overall, it just makes managing everything way more efficient. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

The main downside I’ve noticed with DoorLoop is that, since it packs in so many features, it can feel a little overwhelming at first and takes some time to get comfortable with everything. The pricing can also add up if you’re managing a smaller portfolio, especially if you don’t need all the bells and whistles. And while the software keeps improving, there are still little things here and there that could be smoother, like certain customization options or reports that I wish were more flexible. Review collected by and hosted on G2.com.

Renata D.
RD
Owner - property manager
Small-Business (50 or fewer emp.)
"Hard to connect with a real person"
What do you like best about DoorLoop?

The idea of having a place to track everything Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Hard to connect with a person. Always Ai or automatic messages Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for your thoughtful review, Renata. We pride ourselves in simplifying the lives of our customers. We would love a chance to learn more about your experience with our platform and how we can better support you. The best way to connect with our team directly is via support@doorloop.com. We appreciate the opportunity to make things right.

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
"Easy to Understand with Outstanding Tech Support"
What do you like best about DoorLoop?

Tech support. Pretty easy to understand. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Their fee structure at times feels unfair. Review collected by and hosted on G2.com.

Response from Elizabeth Shackelford of DoorLoop

Thank you for trusting DoorLoop with your growing business needs! We appreciate you taking the time to share your feedback.

Tina C.
TC
Service Coordinator
Small-Business (50 or fewer emp.)
"Amazing and easy to use"
What do you like best about DoorLoop?

DoorLoop really has it all. From a property management standpoint you can upload and have all the leases, rent balance in one place. For a service provider it's additionally great cause we can use the same platform to add notes, lease violation and just general photos of each visit we conduct. Super easy and accessible via my phone! Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

There is a few things I dislike but mainly that the note box is too small, it can't be made lager either. And when entering emergency contacts only their phone number is showing and not their email- to view their email one have to go into the tenant and edit - then one can see the email. Bad features both of these. Review collected by and hosted on G2.com.

Tebogo T.
TT
Facilicty Manager
Mid-Market (51-1000 emp.)
"Efficient Property Management with DoorLoop"
What do you like best about DoorLoop?

We use this platform to manage our internal housing. Onboarding DoorLoop has helped us with the following:

- Reduced CC charges by 3.5%

- Saved us time with rent reminders

- Made late fees easier to implement and track

- Significantly improved communication and lease management

- Enhanced record keeping

- 24/7 customer support with live and useful AI agents

- Saves time on monthly housing administration

- Ease to us Reporting dashboard for hosuing and maintenance tasks, overdue rent, income and more Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Bulk uploads of new leases are not yet available Review collected by and hosted on G2.com.

MS
Property Management Administrator
Small-Business (50 or fewer emp.)
"Great software for property management"
What do you like best about DoorLoop?

Doorloop is really great to keep all of our tasks organized, including: units, property inofrmation, repairs, and more. It's easy to upload photos and to keep a track of work being done, which is very useful to me working as a property manager who manages roughly 200+ units on a daily basis. I also like how I am able to have multiple logins, and see who has done which work, as I have two assistants working with me and several other employees who also make changes. I recommend this software for anyone who is in propety management and would like to keep everything organized and in one spot. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

The mobile app kind of sucks. It's very laggy, and I have to wait for it to update and reload before I use it. I have no issues with the computer version. Review collected by and hosted on G2.com.

Service C.
SC
Coordinator/PM Assistant
Small-Business (50 or fewer emp.)
"Easy solutions for both the team and tenants!"
What do you like best about DoorLoop?

Easy to navigate, everything makes sense for both for management and tenants. Intuitive features and modern looking software. Chat for costumer support is quick and effective. Would definitely recommend to anyone in Property Management. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Larger area for notes otherwise there is no downsides! No limits to DoorLoop! Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Great Software For Property Management"
What do you like best about DoorLoop?

I have been using DoorLoop for 9 months and I am very happy with the software. It is very easy to use with many great features. The implementation went smoothly. I love the accounting portion of the software along with the link to the bank accounts. It is so easy to check your bank balances. I am able to keep track of all tenant information with good accounting reports all in one program. Customer support was great with the implementain process. Honestly, I have not had any problems or concerns since then and have not had to contact customer support. I use the help feature in the software if I have any questions and find my answers there. Review collected by and hosted on G2.com.

What do you dislike about DoorLoop?

Can not do comparative financial statements. Review collected by and hosted on G2.com.

Questions about DoorLoop? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

DoorLoop B.
DB
DoorLoop Bitton
Last activity over 4 years ago

Are there any contracts?

DoorLoop B.
DB
DoorLoop Bitton
Last activity over 2 years ago

Is there a money-back guarantee?

Pricing Options

Pricing provided by DoorLoop.

Starter

Starting at $69.00
Per Month

Premium

Starting at $139.00
Per Month

Pro

Starting at $199.00
Per Month
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DoorLoop Features
Vacancy Advertising
Rental Applications
Tenant Screening
Maintenance Service Requests
Service Portals
Building Announcements
Property Accounting
Online Payment
Company Financials
Tenant Portal
Lease Application Management
Accounting Module
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DoorLoop