The customer service is always on point, really helpful and responsive quickly. Review collected by and hosted on G2.com.
As a small non profit the price is on the high side Review collected by and hosted on G2.com.
Nothing. Stay away from this product if you can. If you are at an organization that uses it, switch to a modern CRM. Review collected by and hosted on G2.com.
There are so many issues with DonorPerfect, I'm not sure where to begin. The backend interface is clunky and not intuitive. The support is only marginally helpful. And the demos are misleading. Most of the features they show are extra costs that require either an upgrade or an integration with another service (also an additional cost). Many of the features that are standard in Blackbaud, Bonterra, or Salesforce are extras with DonorPerfect. Review collected by and hosted on G2.com.
Dear DonorPerfect Reviewer,
Wow, it sounds like you have not had a good starting experience with DonorPerfect and I am sorry to hear that it has not gone well.
Please reach out to me at your earliest convenience, I am confident we can turn your situation around and make you a fan of DonorPerfect again!
Meg Ethridge
Senior Client Relations Specialist
clientrelations@donorperfect.com
