Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"An essential tool for rapid notifications of infrastructure problems"
5/5
What do you like best about Domotz?

I have the Domotz app installed on iOS and get notifications when parts of my infrastructure down. They come through within seconds, so I often know about issues before my users report them. Root cause analysis is simple using the device list in the app. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

The monitoring dashboards are only available on the Domotz Desktop and web apps. I can see the reason for this though - this type of detail is best suited for a bigger screen. Review collected by and hosted on G2.com.

Sergio D.
SD
Sergio D.
Tecnico informatico
Small-Business (50 or fewer emp.)
"A powerful tool for an MSP"
5/5
What do you like best about Domotz?

The network map, which is an excellent feature for both remote and on site jobs. Another userful feature is the ability to monitor the devices and create custom alerts on ticketing systems, email, telegram and much more. It is very customizable. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Desktop app is a bit laggy when you manage many devices, and that's why I use mostly the web version.

One thing that could do better, is when a switch or network device is not fully supported. It could be noticed in a clearer way in my opinion. At the moment I try to update firmware and settings, but a clear advice would be useful. Review collected by and hosted on G2.com.

Bradley B.
BB
Bradley B.
Director
Small-Business (50 or fewer emp.)
"Great Multi-Tenant Options, simplifies monitoring"
4/5
What do you like best about Domotz?

Domotz helps me keep high-level health and status of all my customer networks and network-connected devices. I appreciate being able to mark some devices as important, which will notify me of issues when they occur so that I can react faster. This coupled with the regular update/improvement schedule, integrations that work with my RMM/PSA tools, and webinars showing me how to use their tool better, has made my business operate more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I wish there were more official, potentially paid training or certifications on the advanced features. There are some behind-the-scenes tools and scriptable capabilities that my team could better use if they did not have to learn from the grassroots. Review collected by and hosted on G2.com.

HA
Halion A.
service desk manager
Small-Business (50 or fewer emp.)
"quick and easy setup, great support"
4.5/5
What do you like best about Domotz?

ease of setup would be best, great support second Review collected by and hosted on G2.com.

What do you dislike about Domotz?

they are still pretty new so few quirks with integrations but they are quick to address the issue if possible Review collected by and hosted on G2.com.

Jo H.
JH
Jo H.
Program Manager
Small-Business (50 or fewer emp.)
"I have been using Domotz for 5+ years and it is amazing"
4.5/5
What do you like best about Domotz?

Domotz is an amazing product. I began using it when I had a small consulting business and it was really useful to provide monitoring for devices and to see how many devices are on the network. The remote access was also very useful for quick fixes and reboots of routers and other devices.

But where it came into its own was when we were having a dispute with our ISP with regards to our ongoing connection speed. The sped test had been running for multiple years at the site that we were having an issue with degraded performance. I took the speed graphs and you could see a major step down in overall speed after a specific date. Our ISP said that there was no issue and no change in our speed. When we presented the graphed data where you could clearly see the step down in performance over a period of time, even with individual ups and downs. Once they saw this an investigation was performed and our speed was restored. Domotz paid for itself for a number of months just from this issue being solved. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I dont really have any negatives. I did find that the network security did not work as I expected but I am fairly sure that this was my fault for not spending enough time on it. I have added the ubiquity integration to the dashboard but do not find this to be a significant benefit, but is not a negative either, Review collected by and hosted on G2.com.

JO
Joel O.
IT Specilist
Small-Business (50 or fewer emp.)
"Powerful monitoring suite which is easy to learn"
5/5
What do you like best about Domotz?

VPN connection with no other software or open ports required. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

The high cost of licensing can be a deterrent for some residential sites who do not find value in the whole feature set. Maybe an extremely low cost residential plan could be added for basic network device monitoring. Review collected by and hosted on G2.com.

Torsten D.
TD
Torsten D.
Senior Technical Sales Consultant
Small-Business (50 or fewer emp.)
"Great and Easy Monitoring Platform"
5/5
What do you like best about Domotz?

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. Also the support does a really good job with precise and fast responses. So Domotz is the best tool, that can be used for all kind of different network monitoring. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Nothing, Domotz offers all necessary functions for monitoring a network. Review collected by and hosted on G2.com.

IT L.
IL
IT L.
Network Administrator
Mid-Market (51-1000 emp.)
"Great program to just silent run in the background and give great insight to your network"
5/5
What do you like best about Domotz?

A lot of information for a minimal cost has no to little impact on the network. Has a great mobile app for on the go Review collected by and hosted on G2.com.

What do you dislike about Domotz?

It can take some time to set up all integration and the notifications but once running will keep you up-to-date on any issues. Review collected by and hosted on G2.com.

KR
Kerry R.
Director Technology Commercialization
Small-Business (50 or fewer emp.)
"Network monitoring solution that meets all of my needs"
5/5
What do you like best about Domotz?

A full-featured monitoring system is just the tool we needed. Integration with the Ubiquiti network simplifies the management of the system. Highly recommended for the enthusiast.

The dashboard puts the most important data right in front of your face, but the ability to dive in and, in certain circumstances, power cycle equipment remotely is quite useful.

It is very easy to set up with a variety of options to install agents. Synology, Windows and Home Assistant are the major apps of my interest.

More complete device identification including Type including (Appliance, Camera, Custom Device, Desktop, Generic, Heating & Cooling, Home Automation, Lighting, Mobile, Network Equipment, Notebook, Printer & Fax, Smart Power Plug' Tablet, Voice Control and Wi-Fi).

Highest device detection on my network at 27 alive and 34 offline vs 26 alive and 2 offline for another program. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I dislike that I was not aware of this program. I have found nothing to complain about. Review collected by and hosted on G2.com.

DS
Daniel S.
Systems Programmer
Mid-Market (51-1000 emp.)
"Fantastic tool for support and remote access"
5/5
What do you like best about Domotz?

I love the ability to at a glance check the status of the most critical networked devices and the ability to access them remotely Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Sometimes the status of when the device went offline does not seem to be accurate. Review collected by and hosted on G2.com.