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Domotz Reviews & Product Details - Page 2

Domotz Overview

What is Domotz?

Domotz’s network monitoring and management gives you command over your network. With full-context visibility of your IT infrastructure and the tools to resolve issues quickly with fewer resources, IT teams can deliver better service quality and confidently manage their network. Uncover Blind Spots to Avoid Surprises: Achieve full-context visibility by identifying all assets and their associated properties, revealing blind spots that can lead to unexpected issues and outages. Preserve Time and Resources with Faster and Easier Issue Resolution: Resolve support requests faster, minimizing disruptions and freeing up time and resources to focus on other priorities. Exceed Service Delivery Expectations: Keep your network stable and quickly resolve issues when identified, minimizing disruptions and boosting the productivity of those you support.

Domotz Details
Product Website
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Domotz Community
Languages Supported
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Product Description

Founded in 2015, Domotz is an award-winning network monitoring software that increases productivity, security, and remote troubleshooting capabilities. It’s packed with cutting-edge network management features for remote support and thousands of integrations. Over 4,000 customers use Domotz every day to provide remote monitoring services.

How do you position yourself against your competitors?

IT teams are under increasing pressure to keep diverse and widespread networks performing well. Without effective monitoring and management, networks can spiral out of control with more blind spots, undetected issues, constant reactive troubleshooting, and extended downtime—all resulting in costly disruptions.

Domotz empowers IT teams to confidently command their networks with full-context visibility, revealing every asset and property to eliminate blind spots that lead to unexpected issues and outages. Equipped with a suite of management tools, Domotz enables teams to exceed service expectations by resolving issues faster and more efficiently with fewer resources, keeping networks stable and minimizing disruptions for those they support.


Seller Details
Seller
Domotz
Company Website
Year Founded
2015
HQ Location
Draper, Utah
Twitter
@domotz
2,458 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Description

Discover why thousands of MSPs and IT Pros choose Domotz for network inventory, monitoring, and management.Domotz is a Network Monitoring Software that provides unparalleled visibility of digital assets and data flows, empowering its users with mission-critical knowledge and actionable insights from their digital networks.Our Mission is to combine real-time knowledge of a digital network with easy-to-use functionality in order to empower a Domotz user to excel at IT Support and Digital Security.Domotz offers powerful IT infrastructure monitoring and management solutions for MSPs, Integrators, Security Professionals, and Business Owners. Our award-winning platform has integrated features such as remote device access, SNMP monitoring, network diagnostics, remote power management, device alerts, team collaboration, network mapping, and multiple VLANs. Founded in
015, Domotz is powering network support and diagnosis in 190 countries. More than 5,000 customers use Domotz to deliver remote support to over 40,000 networks daily. Comprised of experts in software development, computer networking, UX/UI design, and sales and marketing, Domotz has more than 70 employees based in Salt Lake City, Pisa, Dublin, and Sofia. Domotz has established partnerships with several top brands like BBC, Pinterest, Best Buy, Peloton, and many more.Start your 14-days Free Trial at www.domotz.com


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Overview Provided by:

Recent Domotz Reviews

Daniel V.
DV
Daniel V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent product; excellent customer service"
I'm not a large corporation, but instead a residential householder, but with around 300 devices at home. I've been using Domotz for around 10 years...
Chris B.
CB
Chris B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Two years later, Domotz is still a great SOHO monitoring solution!"
Easy to use, great alerting, adjusts to IP address changes, nice mobile platform!
Larry T.
LT
Larry T.Enterprise (> 1000 emp.)
5.0 out of 5
"Best Remote Monitoring Platform on the Market!"
Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnotic tools than other monitoring platforms and their customer servi...
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Domotz Media

Domotz Demo - Domotz Interface
Inventory Section
Domotz Demo - Topology Map
Powerful and intuitive Network Mapping Software automatically plots the endpoints and topology of the network you are managing.
Domotz Demo - Site Explorer
Manage your devices and networks starting from one section.
Domotz Demo - Integrations
Create new custom integrations or use the already existing ones.
Domotz Demo - Customized Monitoring Dashboards
Quickly sort, filter and visualize multiple sites and get easy access to the information you need.
Domotz Demo - Network Troubleshooting
Swiftly identify performance and configuration issues, gain comprehensive visibility into your network's health.
Unlock unparalleled observability into your digital infrastructure. Log any metrics, monitor all your critical assets, and troubleshoot anything — simplicity meets enterprise-grade precision. 
Do More With Domotz!
Play Domotz Video
Unlock unparalleled observability into your digital infrastructure. Log any metrics, monitor all your critical assets, and troubleshoot anything — simplicity meets enterprise-grade precision. Do More With Domotz!
Play Domotz Video
Play Domotz Video
Play Domotz Video
Play Domotz Video

Official Downloads

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Video Reviews

88 Domotz Reviews

4.9 out of 5
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88 Domotz Reviews
4.9 out of 5
88 Domotz Reviews
4.9 out of 5

Domotz Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DomotzQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Richard C.
RC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Domotz?

Quick and simple to set up.

Fast to detect faults or devices dropping offline.

Highly configurable.

Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Seeing devices fall offline before our clients do. We can then get on the front foot and service our clients, sometimes before they even notice. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

Domotz is easy to install and use. It offers a well-structured user interface and everything you need to monitor your network. The integration with a lot of hardware like Ubiquiti is an additional advantage. Also, you can remotely connect to your devices from everywhere. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I could not find anything I disliked about Domotz. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Monitoring and managing all devices on your network. Review collected by and hosted on G2.com.

MR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Domotz?

It was easy to Setup and Test it on Synologs Nas (top Free Trial),

Apps are also available for mobile devices (Android / iOS and more ) for Notifications and Daily Reports on network activity- Extremely comprehensive

Domotz tells me almost instantly if any of my devices are no longer on the network. I've identified failed/failing devices, access point dead spots, and wiring issues. Also have Full visibility on all my NAS Devices, VM’s, smart plugs, IP cameras, and more, without installing any agents on the clients.

Domotz has an amicable interface and guided me through all the necessary steps. Browsing (Scanning) the entire network is straightforward and creating monitors and alarms is super-guided.

Domotz offers fast and good support; with all technical or sales questions, I was always well-helped! 10/10 Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Nothing, Domotz offers all the necessary functions for monitoring a network and all attached devices! Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Safe time to check all devices and Network Status. Also give TOP overview about the growing Network Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

I have the Domotz app installed on iOS and get notifications when parts of my infrastructure down. They come through within seconds, so I often know about issues before my users report them. Root cause analysis is simple using the device list in the app. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

The monitoring dashboards are only available on the Domotz Desktop and web apps. I can see the reason for this though - this type of detail is best suited for a bigger screen. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

I am able to quickly isolate issues and see which parts of the infrastructure are affected. The filtering is powerful and has quickly leads me to the root cause. Review collected by and hosted on G2.com.

Sergio D.
SD
Tecnico informatico
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Domotz?

The network map, which is an excellent feature for both remote and on site jobs. Another userful feature is the ability to monitor the devices and create custom alerts on ticketing systems, email, telegram and much more. It is very customizable. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Desktop app is a bit laggy when you manage many devices, and that's why I use mostly the web version.

One thing that could do better, is when a switch or network device is not fully supported. It could be noticed in a clearer way in my opinion. At the moment I try to update firmware and settings, but a clear advice would be useful. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Knowing exactly which devices is connected on which port a switch is really helpful. It saves a lot of time and allows to help customers remotely when, without Domotz, it would be really difficult.

Monitoring dashboard is also a time saver feature: in example I can check all my Nas' devices to know if some of them are going out of free space. Review collected by and hosted on G2.com.

Bradley B.
BB
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Domotz?

Domotz helps me keep high-level health and status of all my customer networks and network-connected devices. I appreciate being able to mark some devices as important, which will notify me of issues when they occur so that I can react faster. This coupled with the regular update/improvement schedule, integrations that work with my RMM/PSA tools, and webinars showing me how to use their tool better, has made my business operate more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I wish there were more official, potentially paid training or certifications on the advanced features. There are some behind-the-scenes tools and scriptable capabilities that my team could better use if they did not have to learn from the grassroots. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Prior to Domotz, I was trying to accomplish the same type of monitoring with free, open source tools that require a lot more time to configure and maintain. When issues would come up, it would take significant effort to repair. With domotz, much of the work is done for me. My team has developed a process that we can quickly deploy and configure, and rarely do we need to perform any troubleshooting. Review collected by and hosted on G2.com.

HA
service desk manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Jo H.
JH
Program Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

Domotz is an amazing product. I began using it when I had a small consulting business and it was really useful to provide monitoring for devices and to see how many devices are on the network. The remote access was also very useful for quick fixes and reboots of routers and other devices.

But where it came into its own was when we were having a dispute with our ISP with regards to our ongoing connection speed. The sped test had been running for multiple years at the site that we were having an issue with degraded performance. I took the speed graphs and you could see a major step down in overall speed after a specific date. Our ISP said that there was no issue and no change in our speed. When we presented the graphed data where you could clearly see the step down in performance over a period of time, even with individual ups and downs. Once they saw this an investigation was performed and our speed was restored. Domotz paid for itself for a number of months just from this issue being solved. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

I dont really have any negatives. I did find that the network security did not work as I expected but I am fairly sure that this was my fault for not spending enough time on it. I have added the ubiquity integration to the dashboard but do not find this to be a significant benefit, but is not a negative either, Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

monitor of the network and devices a big one for us is the monitoring and logging of our internet speed so we can use this to see if we have performance issues with our isp. Review collected by and hosted on G2.com.

JO
IT Specilist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Domotz?

VPN connection with no other software or open ports required. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

The high cost of licensing can be a deterrent for some residential sites who do not find value in the whole feature set. Maybe an extremely low cost residential plan could be added for basic network device monitoring. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

Piece of mind with daily emails with site reports for offline devices allowing us to quickly be aware of issues. Review collected by and hosted on G2.com.

Torsten D.
TD
Senior Technical Sales Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Domotz?

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. Also the support does a really good job with precise and fast responses. So Domotz is the best tool, that can be used for all kind of different network monitoring. Review collected by and hosted on G2.com.

What do you dislike about Domotz?

Nothing, Domotz offers all necessary functions for monitoring a network. Review collected by and hosted on G2.com.

What problems is Domotz solving and how is that benefiting you?

It gives a precise overview on all devices on the network, important devices can be checked for being alive with push notifications if a device becomes unavailable. Review collected by and hosted on G2.com.