It's been two months since this profile received a new review
Leave a Review
Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Docusnap Reviews & Product Details

Profile Status

This profile is currently managed by Docusnap but has limited features.

Are you part of the Docusnap team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Docusnap Media

Docusnap Demo - Screenshot: Report Windows Server
Configuration Management Tools
Docusnap Demo - Screenshot: IT Asset Class Creation
IT Asset Management
Docusnap Demo - Screenshot: Hardware-Rack-Map-Cable-Connections
Managed Service Providers (MSP)
Docusnap Demo - Screenshot: Active Directory Site Map
Network Mapping
Docusnap Demo - Screenshot: Report Anti Virus
Network Monitoring
Product Avatar Image

Have you used Docusnap before?

Answer a few questions to help the Docusnap community

Docusnap Reviews (4)

Reviews

Docusnap Reviews (4)

4.4
4 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
PR
Chief Information Officer (CIO)
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Provide correct information in critical situations"
What do you like best about Docusnap?

The use of automated network inventory and subsequent generation of the report by Docusnap has been most useful for IT at our firm. Collecting data used to be a time-consuming process which no longer requires a lot of time, and the reports built-in offer a good view on our network configuration. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

I am disappointed to say that, for some reason, Docusnap’s level of customization is fairly limited. It does not mean that they always attend to our needs as we wish it could be. Review collected by and hosted on G2.com.

SM
Technical Support Agent
Mid-Market (51-1000 emp.)
"Collecting and categorizing important network information"
What do you like best about Docusnap?

I have especially found Docusnap’s automatic network inventory as well as the built-in reports useful. They also supply the convenient information that can however be easily scanned to determine the possible problem areas and the changes in the network. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

Adapting them to serve our purposes can at times be slightly daunting. The reports which Docusnap can generate are somewhat limited and it is very difficult to get outputs that are finely tuned to our environment. Review collected by and hosted on G2.com.

Brian C.
BC
Sales Manager
Manufacturing
Mid-Market (51-1000 emp.)
"Tracking hardware and software"
What do you like best about Docusnap?

There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first glimpse of the current state of the network and its settings. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

Filtering the reports and documents is rather very limited. That’s why the pre-built ones are somewhat useful, but I have to modify them for certain occasions, or add some extra information from our team. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Mid-Market (51-1000 emp.)
"Docusnap helps us to "open" out network infrastructure"
What do you like best about Docusnap?

It helps us to improve our network visibility. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

Docusnap ist sometimes a little bit confusing. Review collected by and hosted on G2.com.

There are not enough reviews of Docusnap for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Progress WhatsUp Gold Logo
Progress WhatsUp Gold
4.4
(390)
WhatsUp Gold is unified infrastructure and application monitoring software that gives modern IT teams the ability to monitor their increasingly complex IT environment with a single product.
2
Confluence Logo
Confluence
4.1
(4,279)
Give your team one place to share, find, and collaborate on information they need to get work done.
3
NinjaOne Logo
NinjaOne
4.7
(3,794)
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
4
SolarWinds Observability Logo
SolarWinds Observability
4.3
(808)
SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.
5
IT Glue Logo
IT Glue
4.7
(658)
IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team.
6
Check Point Next Generation Firewalls (NGFWs) Logo
Check Point Next Generation Firewalls (NGFWs)
4.5
(579)
Check Point Firewall. The Check Point Firewall Software Blade incorporates all of the power and capability of the revolutionary FireWall-1 solution while adding user identity awareness to provide granular event awareness and policy enforcement.
7
Document360 Logo
Document360
4.7
(505)
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
8
Site24x7 Logo
Site24x7
4.6
(425)
An all-in-one cloud monitoring service for DevOps and IT operations with broad monitoring capabilities covering applications, servers, networks, public and private clouds, websites and web apps.
9
Auvik Logo
Auvik
4.5
(381)
Auvik makes network management easier. By automating and simplifying network management, Auvik’s cloud-based software improves the efficiency and capacity of IT teams and helps protect their business from network risk. Today, Auvik helps IT teams establish true visibility and efficiency across more than four million devices on over 55,000 networks worldwide.
10
Hudu Logo
Hudu
4.7
(351)
Hudu is powerful documentation software to organize and enhance your IT environments.
Show More
People Icons

Start a Discussion about Docusnap

Have a software question? Get answers from real users and experts.

Start a Discussion
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.