DocuSend Pros and Cons

PDFs are easy to upload, and managing multi-piece mail is straightforward. Review collected by and hosted on G2.com.

There isn't anything I dislike about this tool. Review collected by and hosted on G2.com.

DocuSend keeps documents safe while allowing team to acess. Review collected by and hosted on G2.com.

It is fairly difficult to use for the first time. Review collected by and hosted on G2.com.

I work in the apartment industry, and using Docusend to mail certified mail and sensitive information has never been easier. It saves me a trip to the post office, and I am assured that my documents are delivered. Also great for sending balance notices/invoices to past residents! Review collected by and hosted on G2.com.

Honestly, I cant think of anything I dislike! Very easy to use, affordable, and there is even a free trial! If I were to give any advice, however, it would be to increase marketing/awareness of Docusend. I am the only one in my company who uses this service, and this is only because I happened to stumble upon it when looking for certified postage online. Review collected by and hosted on G2.com.

Secure and on demand, available 24/24 7/7;Easy to use in the context of big companies.Plus you dont need any added equipment. The pay as you go service allows you to be efficient with the right cost.If I remember its around 0.80 usd per mail It can be used with any accounting, billing, invoicing or CRM software, on a standalone level or API integration level. Many of our customers use for example, QuickBooks for their accounting software.The amazing free trial allow you to give it a try so do not hesitate. There is a huge storage capacity which is amazing for the business. Review collected by and hosted on G2.com.

Not suitable for a huge company as where I was, they stopped to use it because of the lack of interest in the long term.

I dont like the design and the content strategy that I find too old school for daily use, they need to make it more friendly.The website visual is not adapted.I don't know that much about how safe it but I was using it to certify sensitive documents between us and our partners/resellers. Review collected by and hosted on G2.com.

Going from organizing physical documents to online documents that I can safely store and organize better has been a huge relief. The communication is stronger and we can keep everything digital while still able to keep on track with the clients. Review collected by and hosted on G2.com.

I really haven't had much gripe with this platform. I think it would be nice if we could paid an annual fee rather than a monthly. Review collected by and hosted on G2.com.

Great to send documents without just using email attachments. easy to use and website is clean and beautiful. Its nice that they offer an extension program for gmail and outlook. They have easy guides to show you how to use the program. Review collected by and hosted on G2.com.

The advanced security options are pretty costly for my needs Review collected by and hosted on G2.com.

Docusend allows for us to specifically track who has been in each document which is a really nice feature especially as it pertains to documents that contain sensitive information. Review collected by and hosted on G2.com.

Docusend can sometimes be a pain in terms of a lot of users on one account. However, their customer service has been really great for getting our accounts completely organized. Review collected by and hosted on G2.com.

easy to use features and free capacility Review collected by and hosted on G2.com.

I am actually a real fan of this product. Review collected by and hosted on G2.com.

With docusend you can close deals or any have people and coworkers sign any contract from their home. Considering covid-19 era this is crucial for doing business Review collected by and hosted on G2.com.

Sometimes it’s confusing to some users. They need to find a way to make it more user friendly for elderly people Review collected by and hosted on G2.com.

I like how it automatically extracts the addresses directly from the PDFs. Review collected by and hosted on G2.com.

REST API integration needs improvements. Review collected by and hosted on G2.com.