Document360 Reviews & Product Details - Page 7

1- Embedding Tableau dashboards and adding users.

2- Document360 is an excellent source for writing the content of the public website, as well as managing the end users who have access to the public website. Review collected by and hosted on G2.com.

So far, nothing to complain about: everything is great. Review collected by and hosted on G2.com.

It is straightforward to use, we can manage multiple languages and workspaces in the same space. Review collected by and hosted on G2.com.

The platform can be very slow when changing tabs and switching between workspaces. Review collected by and hosted on G2.com.

Very feature rich but easy to learn, and with useful and up-to-date documentation. I also like that they are in continuous development on features and improvements. The migration process was very professional and well managed. They are veryt responsive to my questions and concerns. Feature-wise, the snippets setup is easy to use and seems very reliable. Review collected by and hosted on G2.com.

Because it is browser-based, there are some quirks with the editor, which might also be due to browser limitations or quirks. Sometimes features don't seem to have loaded, so when you go to do something the feature is missing until you do a page refresh. It requires some basic skills in using "code view" to work around some oddities, such your cursor getting stuck inside a DIV or SECTION. Review collected by and hosted on G2.com.

Document360 is a lifesaver when it comes to organizing stuff. I love how straightforward it is—no rocket science here. The best part? It's like having a magic wand for documentation. The templates and editor are my go-to pals, making it a breeze to whip up good-looking docs without getting stuck in formatting chaos. Oh, and the teamwork side of things? Top-notch. Real-time collaboration is a game-changer, let me tell you. Plus, keeping tabs on how things are doing? The analytics? Sweet deal. Review collected by and hosted on G2.com.

Sometimes, there are these tiny hiccups—glitches. They pop up out of the blue, disrupting the flow a bit. Nothing major, though. Also, while I can jazz things up a lot, a touch more flexibility in design wouldn't hurt. But hey, these are just small bits compared to all the good stuff Document360 brings to the table. Review collected by and hosted on G2.com.

Things I like about Doc360:

1. They have a great support team and they try to resolve all queries at the earliest.

2. The software is very user friendly and can be learned very quickly

3. UI Customization can be done using HTML and CSS.

4. Provides lot of integration options Review collected by and hosted on G2.com.

Few things that can be improved:

1. They do not have any overriding option to access any article. Need to wait for 15 min or request member accessing the file to release.

2. Some limitations in the editor when we compare with basic MS Word.

3. Few additional features comes with extra cost Review collected by and hosted on G2.com.

1. Outstanding customer support and follow up on every need shared with them. They genuinely worry for our success with our clients through the KB.

2. Easy set-up and use (intuitive), the KB was embedded into the product up and running with our clients in a matter of days.

3. Offers URL Mapping so your KB shows only what your users need at that time without losing the chance to search in the whole KB.

4. Great integrations with other tools. Review collected by and hosted on G2.com.

1. It only 1 support 1 language language in the lowest tiers: If your KB only needs 1 language and is different from english, you'll need to step up to the next package to support "Multilingual" and then select your language as de default.

2. Would like more flexibility in the design and layout in general. Review collected by and hosted on G2.com.

We have been using them for several years now. They provide excellent customer service, a great product at a reasonable price. Review collected by and hosted on G2.com.

Sometimes when trying to login to their portal I get redirected to our application. I generally need to either use ingonito window or manually change the url. Review collected by and hosted on G2.com.

With document360 ,all your documents are stored securely and also helps to keep your records organized. Documents360 is an excellent tool for document management. Review collected by and hosted on G2.com.

Document 360 work really well and never faced any issues so far. Review collected by and hosted on G2.com.

It's a great tool, and is really easy to set up and use out-of-the-box. Importing content from MD files was a breeze. Intuitive UI. Great support team, always willing and excited to help. Would highly recommend. Review collected by and hosted on G2.com.

No GraphQL support. The review flow needs improvements and should be more intuitive. For example, there are no inline comments. Occasional buggy behavior with larger articles. Review collected by and hosted on G2.com.

1. Very adjustable and gives a good and clean view for user.

2. Management of doc versions is very good

3. very good and helpful support Review collected by and hosted on G2.com.

1. Authors portal could be improved a lot.

2. Commenting is very messy Review collected by and hosted on G2.com.