Top Rated Dockwa Alternatives
Dockwa created a platform to simplify the reservation process for transient boaters and for marinas. Review collected by and hosted on G2.com.
Sometimes discounts like the MMTA Stay Local Boat Ma program can be difficult to integrate into the Dockwa platform Review collected by and hosted on G2.com.
6 out of 7 Total Reviews for Dockwa
I like the ease of adding boat information directly into the app so I don't have to remember it myself. Review collected by and hosted on G2.com.
Not enough marinas use the app and it confusing to know which is which. Review collected by and hosted on G2.com.
The software helped grow our transient boating revenue and streamline the process. The team at Dockwa is very attentive to putting out the best product and always evolving the software and adding new components to it. They have always followed up to check on new functionality and listen/implement specific product enhancement ideas. Review collected by and hosted on G2.com.
The reminders can be a bit much for our dockmaster at times but it is understandable as Dockwa is trying to provide a responsive customer experience. Review collected by and hosted on G2.com.
We are a small community run seasonal marina. Dockwa gives us the ability to attract and process reservations year round, even when our office is really closed. We also love the seamless processing of payments and flexible reporting. Since we started with Dockwa about 6 years ago, we have been able to reach a much broader market. Our biggest problem now is not having enough slips to rent! I should also mention that the Dockwa team is super responsive to requests for assistance. Some of our dock masters are not very tech savvy but they were always able to get help with just a phone call or e-mail. Review collected by and hosted on G2.com.
Some of the reports have too many fields, it would be nice to be able to opt out of certain fields to make the reports easier to work with. My only other gripe with Dockwa is that setting rates requires us to submit a rate sheet to their staff who then have to input the data rather than giving us the ability to edit the rates ourselves. Review collected by and hosted on G2.com.
Since the very first interaction with a call from Tripp and Matt, Dockwa and all it's staff has been nothing short of an absolute pleasure to work with. I can't even begin to explain how helpful their tech guys have been, and how over the top they've been in excellent customer service. It has made our transient business so popular that we went from having 50 percent capacity filled to a long waiting list for weeks on end for avail slips. Can't think of anything they should change and just have had the best experiences with everyone at Dockwa on every level. Review collected by and hosted on G2.com.
nothing to say about disliking anything at all. Review collected by and hosted on G2.com.
User friendly and quick enough customer service Review collected by and hosted on G2.com.
Reservations will automatically expire after 48 hours of a request. This should be made to a minimum of a week in the offseason. We all are not in warm climates all year. Review collected by and hosted on G2.com.
We used Dockwa to confirm reservations, collect payments and information. It is very simple and efficient. It's easy to use at work and on the weekend if you are boating with your friends or family. Review collected by and hosted on G2.com.
I dislike that it is not available in more arenas. Not being able to select the dock slip you want is annoying. Review collected by and hosted on G2.com.
