I really appreciate the ease of use with Dock, especially when it comes to creating docs. The pre-saved templates are really convenient as they can be used across different deals, making it easy to fill in. I also find the live updates feature very helpful, as it allows me to see when people view the room and to track deal activity and engagement. Review collected by and hosted on G2.com.

I do think there is some sensitivity around sharing documents. Like, if it's a Google Doc, it's not as simple as just plugging in a Google doc because permissions need to be enabled. And if that prospect is forwarding that information, it's not as simple as them logging in and seeing it because they're gonna be restricted based on permissions. Review collected by and hosted on G2.com.

I really like how easy it is to replicate a new Dock for each customer while still maintaining a unique feel for each client. Creating a new Dock from a template is going to save us a lot of time and gives us a strong foundation, making customizing for each customer a bit easier. It cuts down on time creating a new Dock for each customer and dealer, saving a lot of time and resources within our team. Additionally, the initial setup of Dock was very easy, and our customer success manager, Madison, was super easy to work with and very helpful when we had questions. She also provided valuable insights from the company's standpoint on what might look better and what has worked well for other customers. Review collected by and hosted on G2.com.

I would love to see an integration with Wrike, our project management system. We do have the API Keys and are working on getting those set up. However, an integration with Wrike would benefit our team and company greatly. Also, an integration with Outlook Calendar so we could sync our onboarding consultants' calendars to Dock. One more small minor suggestion would be allowing us to add another customer/dealer logo to the intro page. We work with customers that sometimes have multiple dealerships and I think it would be great to display those logos, instead, we are limited to just 2. Review collected by and hosted on G2.com.

I really like how user intuitive Dock is. It's clear and concise, making it very easy for our customers to adopt and interact not only with us but also among themselves. This ease of use has definitely helped us be more proactive communicators with our leads and customers, which has been a great experience overall. Dock allows us to centralize our entire sales process in one place, including quoting and sales information, while facilitating direct collaboration with customers. Also, the initial setup was easy thanks to Madison from our team, who was great to work with and extremely proactive in getting us through training and up and running. Furthermore, Dock has been a significant contributor to our success this year, helping us communicate better with customers and effectively grow the business. Review collected by and hosted on G2.com.

I'm very pleased with Dock. We haven't rolled out implementation in the system yet and would like to see more detailed timelines or Gantt charts integrated. Review collected by and hosted on G2.com.

I like how Dock makes it really easy to create a doc space for a new company after a sales call in less than five minutes. Sharing that information through our CRM and tracking how potential customers interact with the tool is super helpful. We can update and change our templates as needed based on this feedback. Before using Dock, we shared information through emails, adding PDFs and video links, which was a hassle. Now, everything is in the Dock space, making the sales process more efficient and consistent for all our customers. It's easier for them to understand our process and see us as a holistic company rather than receiving tiny, scattered bits of information. I also appreciate that the initial setup was very easy. We started with the free version, quickly set up the DocSpace, created Docspaces, and then smoothly upgraded to the paid version. Review collected by and hosted on G2.com.

I wish it were easier to integrate information from HubSpot into Dock. It seems like when I want to create a new Dock space, even if the company already exists in HubSpot, it doesn't really work for HubSpot to convert that information into Dock space. Where I have to go in and type out the website, the name of the Dock, and create the logo most times. Which can be more time consuming than if I pull the information that already exists in HubSpot. Review collected by and hosted on G2.com.

We really appreciate Dock for how it centralizes our pre-sales and onboarding content, transforming it into a key part of our NYC meetings and sales initiatives. It's great having a single place to host product deep dives, recorded demos, pricing info, and action plans. We love the simplicity and ease of use of its clean UI, which allows us to create and present content professionally. Engagement insights from Dock are especially useful as they let us understand what resonates most with prospects, which we couldn't do before. Also, the Sales room within Dock provides a well-structured space to present all our pre-sales materials, further boosting our productivity. Review collected by and hosted on G2.com.

I think we need more time to fully evaluate Dock before we can give meaningful feedback on this. Review collected by and hosted on G2.com.

Dock allows me to create a template for onboarding customers that I can easily customize and launch in seconds. I can share a single source of truth with each customer, which contains all the resources, checklists, timelines, and more they need. I pull it up on every customer call, and never have to create slide decks. We can just go through the Dock workspace together and collaborate, adding next steps, resources, etc. If a customer champion or CSM leaves, we can combat knowledge loss because everything we've worked on is in one spot. I love being able to easily embed Loom videos in Dock, which we use as our main method of enablement. I can say "watch this 5 minute video" on something like admin set up, and then underneath it I'll list out 5-10 checklist items for the admin to complete. Customers love this way of working and avoiding unnecessary live meetings. We're able to reduce setup time and time to value! It’s super organized and efficient, and customers love having a single link to access everything they need. The user experience is awesome. It's really easy to build and looks great. The workspaces are easy to navigate and manipulate. I can update a template which automatically updates all my existing workspaces, ensuring content never becomes outdated. The Dock team is fantastic (they are very hands on, responsive, and helpful). Our customers absolutely love it, often exclaiming, 'What IS this tool? It's awesome!' If you want to look like a hero at your organization, show them Dock. It's seriously impressive. Review collected by and hosted on G2.com.

Truly nothing it's my favorite tool Review collected by and hosted on G2.com.

I like the pricing and product organization in Dock. It's great that I can create order forms directly from the products page. Instead of having to use multiple tools to tell customers what our pricing looks like or what they will be paying for, and then having to create an order form elsewhere, Dock takes care of all of that for me. It lets me create a place where customers can stay aligned on the implementation timeline, view resources, and pricing for the product. Review collected by and hosted on G2.com.

It's a bit confusing on how to use variables in a sales portal, and sometimes the markdown box where content can be added is buggy. The initial setup of Dock was pretty hard. Review collected by and hosted on G2.com.

I use Dock in sales cycles because it allows for an easy-to-use place to outline mutual action plans, next steps, share recordings, and share platform resources. I like its incredible integrations into all of our systems, which means I rarely have to download or upload things. The Gong integration is awesome for quickly uploading calls, and I appreciate the Slack integration to see when people view the Dock room. The GDrive integration is great for easy uploading of slide decks, Excel files, etc. Review collected by and hosted on G2.com.

I wish it was easier to update the content library to select content to insert into Dock rooms, typically has to be done by an admin. Maybe have master content controlled by admins but also allow users to easily upload content to the content library that can be shared. Review collected by and hosted on G2.com.

I like that Dock helps keep everything in one quick and easy place to retrieve and it facilitates version control when sharing workspaces with clients. I love the many customization options for each section within a page, especially being able to keep pages hidden for internal work and sharing them when ready. Dock is very helpful for visually oriented people, breaking everything down into clear, concise sections that aren't overwhelming. My onboarding to Dock was very simple. Review collected by and hosted on G2.com.

It's not always clear on the sharing aspect and what level of sharing has which abilities. I know the info is available, but when I go to share with a new person/email and select the 'type,' it would be great to have a hover reminder of functionalities. It's really the only place I've found myself having to pause when using Dock - when I go to share a workspace with someone and forget what level or share type I should give based on the access I want them to have. I have to go in another browser and see how each visibility/collaboration type is defined. Review collected by and hosted on G2.com.

I really appreciate Dock for allowing us to consolidate all our relevant information in one place. It's super handy because we don't have to deal with emails with attachments anymore. I also love that we can share large files without them being flagged as spam or undeliverable. Customizing the site for each client is another big plus; it shows them that we understand their needs rather than giving them a generic client experience. The integration with our HubSpot also adds to its value. Plus, the initial setup was great; all our sales reps could start using it without issues or significant training. Review collected by and hosted on G2.com.

So far we haven't run into any issues or things Dock can't do for us Review collected by and hosted on G2.com.