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DNSFilter Reviews & Product Details

Pricing

Pricing provided by DNSFilter.

Basic Plan

$1.15
1 User Per Month

DNSFilter Media

DNSFilter Demo - Dashboard
Comprehensive overview of your networks
DNSFilter Demo - Filtering Policies
Easily block security threats and inappropriate content
DNSFilter Demo - Query Log
View where your traffic is coming from and where its going to
DNSFilter Demo - Scheduled Reports
Configure different types of reports to be sent at specific intervals
DNSFilter Demo - Scheduled Reports Continued
Summary of the total number of requests, blocked threats, and blocked content categories.
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DNSFilter Reviews (265)

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Reviews

DNSFilter Reviews (265)

View 3 Video Reviews
4.6
265 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and effective security provided by DNSFilter, highlighting its straightforward setup and intuitive interface. Many appreciate the responsive customer support, which enhances their overall experience. However, some users note that the reporting features could be more detailed, and there are occasional issues with miscategorization of websites.
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Edgar P.
EP
pre-sales engineer
Small-Business (50 or fewer emp.)
"Decentralized Protection and Easy Configuration"
What do you like best about DNSFilter?

I like the simplicity of DNSFilter, as it provides protection to our infrastructure by simply placing the agent within the endpoints, which gives us sufficient security for our organization. The easy management from its console is wonderful, allowing us to have the necessary protection through threat categories and content classification with just one click. The management also doesn't require much time to allow or deny access to different content on the internet, which is very convenient. The threat classification done by DNSFilter is quite accurate, which reassures me, knowing that if any of our users fall for a social engineering technique, we can rely on DNSFilter to mitigate this threat. I also find the initial setup quite easy, as we only need to create the site and the policy, and with that, we can deploy the agent, ensuring we have all the necessary protection without wasting time customizing for each collaborator. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

At this point, I think it might be an option to track our public IP, since we do not have a fixed public IP. When the change occurs, our virtual machines stop working, which sometimes causes problems, and it would be a good option to implement some way in DNSFilter to avoid this issue. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Edgar, I love hearing that you find DNSFilter simple to use, effective, and also accurate! Based on your IP address feedback, it sounds like you would benefit from configuring Dynamic DNS (DDNS) hostnames. I'm linking a help article that will show you how to do this within the DNSFilter dashboard! Never hesitate to reach out to the team if you need anything!

See how DNSFilter improved
Tom W.
TW
Senior IT Analyst
Enterprise (> 1000 emp.)
"Effortless, Powerful DNS Security with Seamless Management"
What do you like best about DNSFilter?

DNSFilter provides fast, reliable DNS-based security with an extremely clean and intuitive interface. Deployment is simple, whether using roaming clients or network-level enforcement, and policies are easy to manage across multiple sites and users. The real-time threat blocking, detailed reporting, and low false-positive rate make it a powerful yet lightweight security layer that works quietly in the background without impacting users. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Occasionally, initial tuning is required to whitelist certain business-specific domains, especially in specialized environments. However, once policies are dialed in, the system runs smoothly with minimal ongoing maintenance. Any limitations are outweighed by the platform’s stability, security effectiveness, and ease of management. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Tom, we're so happy to hear that DNSFilter solves a key problem for you and you're seeing a reduction in security incidents, tickets, and malware risks. Don't hesitate to reach out if you ever need any help. I'll make sure to pass your feedback on our allow list to the product team.

JD
Level 1 Support Technician
Small-Business (50 or fewer emp.)
"Effortlessly Blocks Unwanted Content with Easy Setup"
What do you like best about DNSFilter?

I like how DNSFilter is easy to use for setting up sites and monitoring usage. It's straightforward to make changes, like blocking or allowing certain sites when needed. The use of categories to block unwanted sites is particularly convenient, and if specific sites need to be adjusted, I can make those changes easily. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

The DNS Roaming Agents have had issues since we set them up on student computers because of needed updates and it doesn't seem like the updates always go through as promptly as needed. If there was a way to push through updates on the agent itself, that would be helpful. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thank you so much for taking the time to leave feedback about your use of DNSFilter, John! We're happy to hear you are enjoying the product. As for your Roaming Client request, I recommend you engage with some of our feature requests! I'm linking to a feature request that seems similar to your particular issue.

See how DNSFilter improved
Jared R.
JR
Systems Engineer
Small-Business (50 or fewer emp.)
"Effortless Deployment and User-Friendly Security Solution"
What do you like best about DNSFilter?

DNSFilter has become my preferred software within our security stack. Installation is straightforward, and I typically complete deployment on a local domain system in less than an hour, including the roaming agent setup. Users appreciate the software and find it easy to report blocked domains. Integrating DNSFilter with our existing systems was seamless, as both the user and developer experiences are very friendly. I rarely need to reach out to support, but on the occasions I have, Customer Support has been responsive and resolved my issues quickly. I use DNSFilter daily and frequently deploy it, and so far, I have found very little to dislike.

DNS FIlter as an organization is amazing, and very receptive to user feedback. I regularly have conversations with their teams about the product, and what can be done to improve or refine the solution. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

I often need to switch between tenants. When someone reports a domain, I use the domain report tool to check why it is blocked. The tool also allows me to add the domain to either the universal allow list or the allow list for the current tenant. However, it would be more convenient if I could access all tenants' allow lists directly from this tool, instead of having to switch tenants and research the domain each time.

I will be submitting a feature request to further refine this. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thank you so much for the review, Jared! We really appreciate your feedback and are thrilled to hear you're happy with our service and support. I'll make sure to pass this feedback along, but I'm glad to hear that you already regularly share feedback with the team! Your feedback makes us better.

See how DNSFilter improved
Robby S.
RS
Senior Product Specialist
Mid-Market (51-1000 emp.)
"Indispensable Security Layer with Simple Setup"
What do you like best about DNSFilter?

One of the best parts of DNSFilter is managing policies across all our customers. Where previously a firewall/proxy was mainly set up per company, we could now make settings much more globally across all our customers. The originally fully integrated setup in N-Central was extremely simple. The migration also went smoothly, and the API is well documented, making it possible to automate a lot. What I also like about DNSFilter is that it does what it promises, offers management capabilities, and is simple to set up. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Making exceptions to policies at the customer level should still be developed. Now you either have to create a customer-specific policy, but in order to manage it as globally as possible, we try to avoid this as much as possible, but sometimes we have no other choice, and this should be improved. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Robby, thank you so much for taking the time to leave us a review! We’re thrilled to hear that DNSFilter has become an indispensable security layer for your team, especially for protecting your mobile employees before EDR or AV even need to kick in. It’s great to see that you’re taking full advantage of our API documentation to automate your workflow.

Regarding your feedback on managing policy exceptions, we are actually tracking a specific feature request for Policy Layering and Inheritance that addresses exactly what you described. You can follow the progress and add your vote by following the link.

See how DNSFilter improved
Han S.
HS
"Effective Content Blocker with Some Bypass Challenges"
What do you like best about DNSFilter?

I like that DNSFilter blocks content regardless of the browser and is IP-based instead of app-based. It effectively blocks adult content where it would otherwise be difficult. It's valuable because unlike normal blockers that are easy to get around and require a lot of upkeep, DNSFilter can provide blocking across all platforms. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

I realized that it's easy to actually change the DNS address to bypass the filtering, which makes it easy to bypass the filter. Additionally, my most recent subscription took a long time to start due to the issue of not connecting to the DNS address. also, I cant play my game, Zenless Zon Zero when i have the DNS adress that connects to the filter also, I need a email verification code everytime i log in Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Han, thank you so much for taking the time to leave us feedback. I'm glad to hear that you're enjoying the product overall. If you run into issues, please reach out to support or visit our Help Center (help.dnsfilter.com). For product feedback, we'd love to hear from you in our feature requests section!

See how DNSFilter improved
MJ
IT Consultant
Computer Networking
Small-Business (50 or fewer emp.)
"Effective Phishing Protection, But Roaming Agent Issues Can Be a Hassle"
What do you like best about DNSFilter?

The filtering is effective and has saved our clients from getting phished. The most helpful category is new domains as attackers frequently use new domains that don't yet have a reputation. Their support is responsive and able to help. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

One of the most common issues is when the roaming agent fails on a computer, which breaks name resolution on that computer. It's a simple fix when the user has admin rights to the computer, or the computer is on location and an admin can easily escalate, but we use a PAM software to escalate permissions, and that can't communicate to the internet if DNSFilter stops working. The few times that's happened, it's been a pretty big hassle to work around. The only other complaint is that you can't log in via SSO with M365 on their app.dnsfilter.com website; it requires a dedicated link for your M365 organization. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Thanks for the review, Matt. We're glad to hear that DNSFilter has helped your clients from falling victim to a phishing website. Because of the issues with the Roaming Client you've experienced, and since you're on a Windows machine, it sounds like you'll want to test our upcoming DNS PreCheck feature. You can read more about it at the link I've provided to our public-facing roadmap. If you ever need help with issues, don't hesitate to reach out to our support team.

See how DNSFilter improved
Öner C.
ÖC
System, Network And Cybersecurity Specialist
Enterprise (> 1000 emp.)
"Highly Stable, Secure, and User-Friendly DNS Protection"
What do you like best about DNSFilter?

What I like most about DNSFilter is that they are open to feature requests and make it easy for us to submit them to the DNSFilter team. At the same time, we can also view existing feature requests. The development of new features like IP-related details in the log menu, which was requested by many users, made us very satisfied. Additionally, taking quick action for incorrectly categorized addresses in the Domain Report section is also very valuable to us. We were able to complete an easy setup thanks to the documentation provided by DNSFilter. It is a highly stable, secure, and user-friendly system. I would definitely recommend it and give it a score of 10. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Transferring logs from DNSFilter to a local SIEM or developing projects using API-supported applications such as webhooks can be somewhat challenging. Integrations are generally available with paid applications, and log forwarding is subject to additional fees. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Öner, we really appreciate you taking the time to write such a nice review and giving us a 10/10! We are also glad to hear that you like how easy we make it for customers to submit new feature requests, and that you are actively submitting requests and feedback! I am making sure to pass your feedback around transferring logs to your SIEM to our product team so they are aware. If you need anything, please just reach out!

Inah Shaira R.
IR
Technical Support
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Navigation and Outstanding Support"
What do you like best about DNSFilter?

Easy to use and understand. The UI is very straightforward, making navigation simple. Reaching out to Tech Support is always smooth, and I consistently receive prompt, urgent responses from the team. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Occasionally the reporting feels limited, and some advanced settings can take a bit of time to find or configure. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Inah, thank you so much for taking the time to leave a review! We're so happy to hear that you are enjoying the product and you find it straightforward. If you have any specific feedback on reporting, please head over to our feature request section so you can make your voice heard!

See how DNSFilter improved
Andrew R.
AR
Information Security Officer
Small-Business (50 or fewer emp.)
"Effortless Ad Blocking and Enhanced Browsing Experience"
What do you like best about DNSFilter?

Since using this product, I no longer have to worry about accidental clicks leading to disastrous consequences. It also does a great job of filtering out most of the distracting elements on websites, which means pages load more quickly and I use less bandwidth because advertisements and trackers are blocked. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Some legitimate websites that our staff and customers use are occasionally blocked, but this issue is simple to resolve by adding an exception for the affected site. Review collected by and hosted on G2.com.

Response from Serena Raymond of DNSFilter

Andrew, thank you so much for taking the time to leave feedback on your use of DNSFilter. It’s great to hear that the platform is providing that critical layer of defense against phishing while also noticeably improving your network performance by stripping out heavy ad traffic. I'm also passing your feedback onto our product team. If you ever need anything, please reach out!

Questions about DNSFilter? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 2 years ago

What is DNSFilter used for?

Amy M.
AM
Amy Micik
Last activity about 5 years ago

Would you ever consider attempting to take the top most frequently blocked sites/urls across all of your educational institution clients and within the filtering system suggest these in the blacklist portal for policy editing? This could help us all stay on the same page in regards to the popular trends/games the students are into at that time and be a little more proactive for our administration. For example, there was a hit game called surviv.io that was blocked by the gaming policy but could be found at ~10 diff URLs across the web, making it hard to block completely. I'm sure this feature would require a lot but just a wondering for the future :)

Pricing Options

Pricing provided by DNSFilter.

Basic Plan

$1.15
1 User Per Month

Pro Plan

$2.30
1 User Per Month

Enterprise Plan

$3.00
1 User Per Month
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DNSFilter Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports
Product Avatar Image
DNSFilter