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10 Distribution Engine Reviews
Overall Review Sentiment for Distribution Engine
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Distribution Engine levels the playing field for everyone and ensures fairness in distributing leads. It also prevents sales representatives from working outside regular office hours. Review collected by and hosted on G2.com.
The lack of flexibility in assigning leads based on criteria is a drawback. Not being able to assign leads when necessary limiting in situations. Review collected by and hosted on G2.com.
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Really easy to set up and manage. Creates a very easy and simple way to fairly manage lead distribution. This stopped a lot of people from snaking all the leads from other reps and made it more fair for people to hit their quota. Review collected by and hosted on G2.com.
While this made it more fair, it made it more difficult to have a competitive advantage to obtain your quota. For us, a rep couldn't go and work hours people weren't working to get more leads and increase their ability to hit their quota. We also weren't able to distribute by type of leads (everyone gets X demo requests). Law of large numbers did help with this though. Review collected by and hosted on G2.com.
Very easy to get up and running. Some nuances for more advanced distributors, but their support is amazing at helping you navigate those areas. Review collected by and hosted on G2.com.
There are sometimes different screens/pages that control different settings so you think you've checked everything while troubleshooting, but it is on a different screen or at a different "level," Review collected by and hosted on G2.com.
I like that we are able to "set and forget" the Distribution Engine. We are in a high call volume environment, and this takes care of issues of ownership. Review collected by and hosted on G2.com.
Sometimes, hard to see blockers - need to pay special attention to make sure that everyone has called their leads. Review collected by and hosted on G2.com.
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I like that it is easy to use, efficient, and helps our team accomplish our goals. Review collected by and hosted on G2.com.
I can think of nothing that I dislike about this tool. Review collected by and hosted on G2.com.
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That the day-to-day administration such as adding team members to distributors or temporarily disabling a team member (e.g. for out-of-office) can be handled by the Sales team manager. Review collected by and hosted on G2.com.
There isn't much to dislike as the app is relatively 'does what it says on the tin'. The only issue we've had is that in the past it has taken a few days for new licenses to be provisioned. Review collected by and hosted on G2.com.
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I've implemented Distribution Engine at my previous employer and now for my current employer. Both experiences have been fantastic working with the DE team to get up and running. Their level of onboarding and support is top-notch. It's been awesome to see how their solution works with different organizational structures and workflows. If you aren't using DE for your Salesforce lead distribution, do yourself a favor and start a trial. Once you see how much easier it can be to distribute, customize, and make adjustments to your lead assignments, you'll be hooked. Review collected by and hosted on G2.com.
I don't have any complaints about Distribution Engine.
They are working on building additional functionality to their alerts and I'm looking forward to seeing how we can leverage that in our organization. Review collected by and hosted on G2.com.
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This tool allowed for very complex round robin and named account distribution in order to satisfy business requirements for multi-level sales team. The support received from the NC2 is also amazing. I highly recommend. Review collected by and hosted on G2.com.
No real negatives, always interested in new features! Review collected by and hosted on G2.com.
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Very easy to setup and distribute any object within salesforce. You can start with basic lead routing and move forward to complex case routing, accounts, SOQL queries, there are really not limits when it comes to DE. We have standardized this app for all functional business units @ Shutterstock, once we deploy a new group we set them up with DE, historical BUs get this app as well. Review collected by and hosted on G2.com.
There is not too much we don't like about DE, the team is small and growing but that is the nature of a startup so not really much they can do. Review collected by and hosted on G2.com.
They are the only app that allows us to automatically distribute cases to service teams based on pre-set criteria out of a queue. Review collected by and hosted on G2.com.
Nothing - it is the best - developers are very responsive Review collected by and hosted on G2.com.