Discourse Pros and Cons

Great to hear that Discourse has been delivering on your needs for the past five years, Sarah! We're thrilled that our platform has been able to facilitate meaningful and in-depth conversations among your community of occupational therapists.

We understand that the flexibility and customization options that Discourse provides can be both a blessing and a challenge, especially when it comes to creating more advanced tools. However, we're glad to hear that you've been able to leverage the support of our amazing team to make the most of the platform's capabilities.

Thank you for taking the time to share your positive experience with Discourse on G2. We appreciate your feedback and are committed to continuing to provide a platform that helps businesses like yours build and nurture thriving online communities.

Dear Sara,

Thank you for sharing your experience with Discourse. It's great to hear that you have found our platform to be flexible, open-source, and cost-effective for SMD level businesses. We appreciate your positive feedback about our support team and their responsiveness in resolving issues.

Regarding your feedback on the UX and out-of-the-box plugins, we understand that customizing the platform to achieve a unique experience or functionality can be a big project. However, we are continually working on adding more features and integrations to help make it easier to achieve your goals.

Thank you for trusting Discourse as your community platform and for your support. We look forward to working with you to help achieve your self-service support and product awareness objectives.

Hi Michael. Thank you for sharing your thoughts on Discourse. It's great to hear that you find the platform easy to use and customizable. The ability to create different topics and categories, as well as track user engagement, definitely makes it a useful tool for community discussions and announcements.

We understand that the platform can be overwhelming at times, but we're glad to hear that the bot has been helpful in teaching you the basics and getting you up to speed.

It's wonderful to know that Discourse has been a valuable tool for separating your knowledge base and simplifying your workflow. We hope that it continues to serve you well in your community discussions and company/team announcements.

Thank you for your review and for choosing Discourse!

Thank you for your feedback on Discourse, Filippo! We're glad to hear that it's your primary resource for communication and support. We also wanted to state that understand your concern about the interface and are continually working to improve it.

We'd like to take this opportunity to let you know that Discourse recently launched its 3.0 version, with improved features such as an updated editor with better formatting options, improved image handling, keyboard shortcuts, and better moderation tools. Additionally, we've made it more accessible for visually impaired users and introduced a "Knowledge Explorer" feature to help you search for information more efficiently.

We appreciate your support and hope these new features will make your experience even better. If you have any more feedback or suggestions, please let us know.

Thank you for your feedback about Discourse. We're glad to hear that you find the platform to be a valuable database of information.

We understand your concerns about the usability of Discourse, including duplicates and outdated information. We're continuously working on ways to improve the platform's organization and search features to make it easier for users to find the information they need. We also have a just-in-time feedback feature that screens for duplicate content and provides real-time notifications to users when they attempt to post content that already exists.

Our community moderators regularly review and validate the information to ensure that it's accurate and up-to-date. We recommend that you use the "Latest" or "New" tabs to see the most recent posts and updates.

We appreciate your feedback, which helps us improve the platform and provide a better user experience. If you have any further suggestions or concerns, please let us know. Thank you for choosing Discourse, and we hope to continue being a valuable resource for you.

Regarding your concerns about duplicate content, you may find this post on the Discourse Meta forum helpful. It discusses how the platform handles duplicate content and offers suggestions for avoiding or reporting it.

Thank you for your positive feedback about Discourse! We're delighted to hear that you're satisfied with the platform and that you don't have any suggestions for improvement.

Regarding your comment about notifications, we apologize for any inconvenience this may have caused. We understand how important notifications are to keep you informed and up-to-date. We encourage you to check out our Discourse Meta forum, where you can find various posts discussing notification issues and how to resolve them.

Our team is continually working to improve the notification system, and we appreciate your feedback, which helps us identify areas for improvement. If you have any further suggestions or concerns, please don't hesitate to let us know.

Thank you for choosing Discourse as your preferred communication platform, and we hope to continue providing you with a positive experience.