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DISCO Reviews - Page 16

DISCO Suite Overview

What is DISCO?

Technology So Good, You Won’t Believe It’s Legal. DISCO (NYSE: LAW) empowers lawyers to do what they went to law school to do — apply human legal judgment to their legal matters. DISCO brings artificial intelligence, cloud computing, and data analytics to the practice of law to let lawyers spend their time doing what matters most: securing justice for their clients and winning the most important disputes in the world. DISCO provides legal solutions that simplify legal workflows, evidence preservation, ediscovery, legal document review, and case management for enterprises, law firms, legal services providers, and governments. Our scalable, integrated solution enables legal professionals to easily collect, process, and review enterprise data that is relevant or potentially relevant to legal matters. DISCO was founded in 2013 with a vision to help legal professionals deliver the highest quality of services more efficiently through technology that enables lawyers to focus on the practice of law. The legal profession should not be left behind when it comes to innovation, and DISCO’s products and services demonstrate the potential of legal technology to strengthen the rule of law. With solutions covering the entire litigation lifecycle, legal professionals no longer need to rely on a fragmented network of slow, antiquated processes or disjointed, difficult-to-use technology. We believe this reduces legal costs, increases lawyer productivity, and improves legal outcomes. DISCO’s portfolio currently includes: - DISCO Ediscovery helps legal professionals find evidence more quickly and effectively with advanced yet easy-to-use ediscovery software. Scaling from small investigations to the largest, most complex litigation today, we help you get to the facts of the matter faster so you can focus on substantive legal work. DISCO Ediscovery automates much of the ediscovery process, saving legal professionals from costly and cumbersome tasks associated with collecting, processing, enriching, searching, reviewing, analyzing, producing, and using data that is at issue in legal matters. - DISCO Review offers proven and defensible technology-driven processes that capitalize on the DISCO platform and a deep bench of experience that allow our team to blaze through document reviews and identify relevant information up to 60% faster than the industry average. We chart out the most efficient review strategy so you can stop worrying about looming deadlines, write-offs, and burning out your team while delivering document reviews that are high quality, on time, and on budget. - DISCO Case Builder allows legal professionals to collaborate to effectively build a compelling case by offering a single place to search, organize, and review witness testimony and other important legal data. DISCO Case Builder automates many of the manual and time-consuming tasks involved in managing and using witness evidence like automatically syncing video evidence with transcripts, tracking and evaluating witnesses, or preparing deposition destination for trial. - DISCO Hold is an easy-to-use enterprise legal hold platform that automates the manual work necessary to comply with preservation requirements, empowering legal teams to preserve data, notify custodians, track holds with a defensible audit trail, and collect data when ready – all from a single interface. -DISCO Request automates response compliance for legal requests like service of process requests, subpoenas, and law enforcement requests, giving legal teams control and visibility from intake to resolution — all from a single, easy-to-use platform.

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Seller Details
Seller
DISCO
Year Founded
2013
HQ Location
Austin, TX
Twitter
@csdisco
1,330 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
Ownership
NYSE: LAW
Description

DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review, legal hold and case management for enterprises, law firms, legal services providers, and governments. Our scalable, integrated solution enables legal departments to easily collect, process, and review enterprise data that is relevant or potentially relevant to legal matters.


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DISCO Media

DISCO Demo - Visual search and analytics
Defensibly protect your organization and maintain compliance with your legal hold and ediscovery collections policies using complete audit trails, extensive reporting, and security best practices.
DISCO Demo - Automatic audit trails
DISCO Hold helps legal teams defensibly protect their organization and maintain compliance with your legal hold and ediscovery collections policies using complete audit trails, extensive reporting, and security best practices.

154 DISCO Reviews

4.6 out of 5
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154 DISCO Reviews
4.6 out of 5
154 DISCO Reviews
4.6 out of 5

Overall Review Sentiment for DISCOQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BL
Legal Assistant
Law Practice
Mid-Market(51-1000 emp.)
Product Reviewed: DISCO eDiscovery
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DISCO eDiscovery?

I love the speed at which the data is uploaded and made accessible for searching and all I have to do is upload a zip drive to them. After spending years making my own load files to load documents into whatever software we had at the time it's wonderful to have that done by DISCO and in a fraction of the time. Searching and the menu set up is very easy to learn and people will find themselves very comfortable with the program in short time. Review collected by and hosted on G2.com.

What do you dislike about DISCO eDiscovery?

Most of the issues I've had with the program have been remedied as they are constantly upgrading the software and issuing any needed patches. Review collected by and hosted on G2.com.

Recommendations to others considering DISCO eDiscovery:

Software is great for any size firm, super easy to learn and get started, and all you need is internet connection to access your databases which is extremely handy. Review collected by and hosted on G2.com.

What problems is DISCO eDiscovery solving and how is that benefiting you?

We've been able to stream line our document review process for each case and have saved clients countless dollars in document review fees. We also are able to much more quickly identify and find the most pertinent documents for a matter and begin to immediately use those in plotting out case strategy. Review collected by and hosted on G2.com.

Response from Caroline Hall of DISCO eDiscovery

Hi Brett,

Oh my - what an incredible review! THANK YOU! Absolutely thrilled reading it and seeing you appreciate some of the things we are most focused on and proud of - speed, ease of use, accessibility, control, and constant improvement and innovation based on our client’s feedback. You and your firm sound like you are doing incredible work for your clients and we are lucky to be a part of that!

Thank you again!

Your DISCO Team, written by Caroline Hall, Client Advocacy Manager

Jennifer A.
JA
Self Employed
Law Practice
Small-Business(50 or fewer emp.)
Product Reviewed: DISCO eDiscovery
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Validated Reviewer
Review source: Organic
What do you like best about DISCO eDiscovery?

I didn't have to know much about e-discovery costs and logistics when I worked at a large firm. Once I left big firm practice, I had a steep learning curve. I researched e-discovery and spoke to a number of vendors, but was frustrated by their opaque proposals and pricing. I had nearly thrown up my hands in despair when I contacted a former law school classmate who mentioned DISCO. What a world of difference -- DISCO was easy, intuitive, cost-effective, and provided great value and customer service. Review collected by and hosted on G2.com.

What do you dislike about DISCO eDiscovery?

I had very few problems. Two that come to mind are (1) DISCO's system made it difficult for me to distinguish between the metadata supplied with the opposing party's load file and metadata added by DISCO during ingestion, and (2) DISCO's system associated unrelated e-mails with the same subject line into a single thread. Otherwise, I was very satisfied. Review collected by and hosted on G2.com.

Recommendations to others considering DISCO eDiscovery:

Just use it. Review collected by and hosted on G2.com.

What problems is DISCO eDiscovery solving and how is that benefiting you?

DISCO integrates with Everchron, a terrific litigation case management and analysis platform. I didn't discover Everchron until after I started working with documents in DISCO, but I will in the future. This will allow case analysis and trial preparation to begin earlier and proceed more efficiently.. Review collected by and hosted on G2.com.

Response from Caroline Hall of DISCO eDiscovery

Hi Jennifer, we are glad you chose DISCO too! Sorry for just now responding to your wonderful review - I only recently acquired the ability to reply to reviews on here.

It was a pleasure reading your feedback - we love that we are making a difference in your practice! Our mission is to improve the practice of law with advanced, easy-to-use technology - and hearing your experience brings us great joy. Thank you!

Please know - we monitor these reviews and our product development team uses the feedback to improve the technology -- so we truly appreciate your feedback about the metadata and email threading and will use that information in our product development. We’ve done quite a bit of work on email threading over the years and since you wrote this review - so I hope you’ve found that has improved.

Please let us know if there is anything else you would like to see us improve - we appreciate and need the feedback! You can contact anyone at DISCO you may already know or you can contact me directly at hall@csdisco.com

Thank you again!

Your DISCO Team, written by Caroline Hall, Client Advocacy Manager

Heather R.
HR
Litigation Paralegal
Small-Business(50 or fewer emp.)
Product Reviewed: DISCO eDiscovery
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DISCO eDiscovery?

Ease of building searches and creating tags. Review collected by and hosted on G2.com.

What do you dislike about DISCO eDiscovery?

I did not like that you could not manually populate fields with missing metadata, but that has now been resolved. Review collected by and hosted on G2.com.

Recommendations to others considering DISCO eDiscovery:

DISCO is cost effective, easy to learn, and new updates are constantly improving the product. Review collected by and hosted on G2.com.

What problems is DISCO eDiscovery solving and how is that benefiting you?

Reviewing and tagging documents produced in discovery and documents collected from clients. DISCO provides an easy to learn and use environment. Review collected by and hosted on G2.com.

Response from Caroline Hall of DISCO eDiscovery

Hi Heather,

Thank you so much for your review - it is invaluable to us to get our client’s feedback, so thank you. I’m glad you’ve had a positive experience with DISCO and have seen first-hand that we are always striving to improve and I am happy to hear you think we are succeeding.

Please let us know if there is anything else you think could be even better - we love hearing from you!

Thank you!

Your DISCO Team, written by Caroline Hall, Client Advocacy Manager

Verified User in Law Practice
AL
Enterprise(> 1000 emp.)
Product Reviewed: DISCO eDiscovery
More Options
Validated Reviewer
Review source: Organic
What do you like best about DISCO eDiscovery?

Ease of use, speed, advanced technology, ease of training Review collected by and hosted on G2.com.

What do you dislike about DISCO eDiscovery?

Occasional admin - billing issues on startup of matters Review collected by and hosted on G2.com.

Recommendations to others considering DISCO eDiscovery:

Great product - ease of use, speed, ability to quickly train others Review collected by and hosted on G2.com.

What problems is DISCO eDiscovery solving and how is that benefiting you?

Efficient, cost-effective document reviews and production in big document lawsuits Review collected by and hosted on G2.com.

Response from Caroline Hall of DISCO eDiscovery

Thank you thank you thank you for your review! We are so happy DISCO is having a positive impact on your practice and is easy for you to use and train others on.

I’m sorry to hear you’ve had an occasional admin issue with billing. Since you wrote this review, we have tried to make improvements to our billing process and I hope it is now going better for you. Thank you for telling us that - we appreciate you letting us know so we know what we need to work on to make the DISCO experience better for our clients. If there is anything else we can do, please let us know by reaching out to anyone you work with at DISCO or you can reach me directly at hall@csdisco.com.

Thank you again for taking the time to write this great review!

Your DISCO Team, written by Caroline Hall, Client Advocacy Manager