I love the speed at which the data is uploaded and made accessible for searching and all I have to do is upload a zip drive to them. After spending years making my own load files to load documents into whatever software we had at the time it's wonderful to have that done by DISCO and in a fraction of the time. Searching and the menu set up is very easy to learn and people will find themselves very comfortable with the program in short time. Review collected by and hosted on G2.com.
Most of the issues I've had with the program have been remedied as they are constantly upgrading the software and issuing any needed patches. Review collected by and hosted on G2.com.
I didn't have to know much about e-discovery costs and logistics when I worked at a large firm. Once I left big firm practice, I had a steep learning curve. I researched e-discovery and spoke to a number of vendors, but was frustrated by their opaque proposals and pricing. I had nearly thrown up my hands in despair when I contacted a former law school classmate who mentioned DISCO. What a world of difference -- DISCO was easy, intuitive, cost-effective, and provided great value and customer service. Review collected by and hosted on G2.com.
I had very few problems. Two that come to mind are (1) DISCO's system made it difficult for me to distinguish between the metadata supplied with the opposing party's load file and metadata added by DISCO during ingestion, and (2) DISCO's system associated unrelated e-mails with the same subject line into a single thread. Otherwise, I was very satisfied. Review collected by and hosted on G2.com.
Ease of building searches and creating tags. Review collected by and hosted on G2.com.
I did not like that you could not manually populate fields with missing metadata, but that has now been resolved. Review collected by and hosted on G2.com.