Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Pre employment Drug Screens"
4/5
What do you like best about DISA Global Solutions?

Ease of Use and implementation. customer Support Number of Features, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

I have no issures with DISA at this time. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Does all the work for me"
5/5
What do you like best about DISA Global Solutions?

Reminds me when employees need drug and background checks Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

I don't have any dislikes, it does everything for me Review collected by and hosted on G2.com.

Lindsey S.
LS
Lindsey S.
Human Resources Manager
Enterprise (> 1000 emp.)
"Background checks in healthcare are crucial."
4.5/5
What do you like best about DISA Global Solutions?

Global HR Research's research results are always reliable and delivered quickly and effectively. Results are usually returned to me in under a minute, and if something appears on a report, I receive it within a day. Background checks are essential to the onboarding process because they ensure that an employee is ready to work alone. The billing procedure has also been simple. There has never been a problem with invoice accuracy or timeliness. In the past, I've worked with companies that were less than forthcoming about their billing practices, which resulted in a lot of extra work for our finance team. I've never had any trouble navigating the site or finding the information I needed in all of my reports of use. The ability to sort the reports saves me significant time that I would otherwise spend searching. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

For me, using Global HR Research has been a breeze. I've never had any technical issues, and the company keeps me informed of any processing issues that may arise. Review collected by and hosted on G2.com.

Angela J.
AJ
Angela J.
Senior HR Analyst
Enterprise (> 1000 emp.)
"Excellent customer service and service at all."
4.5/5
What do you like best about DISA Global Solutions?

This company is defined by excellent service, prompt responses, and knowledgeable staff. Thanks to Global HR Research, we've been able to streamline the background check process for the applicants and keep better track of where we stand as an employer. It's a handy tool that lets you easily track your progress, view your results, and delve into the history of your data. I am impressed by their thorough screening process and the professionalism of their company. This has been perfectly tailored to meet our specific needs. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

I'm unsure if Global HR Research's pre-adverse action letter or process features are available because we don't use them. However, it would be interesting to learn if possible, as I know similar functionality in other background check tools. I cannot see any disadvantages to working with this firm, no matter how hard I try. Review collected by and hosted on G2.com.

Diana R.
DR
Diana R.
Director of HR Business Partners US
Enterprise (> 1000 emp.)
"The Future of HR"
4.5/5
What do you like best about DISA Global Solutions?

Global HR Research is an excellent resource for verifying the credentials of new hires. The website is easy to navigate, and it provides a price breakdown for the different types of searches. The customer service is prompt and helpful, which is extremely important when it comes to something as crucial as hiring new employees. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

What I dislike about Global HR Research is that the report's format could be improved and that the way it highlights what needs to be reviewed could be more user-friendly. Review collected by and hosted on G2.com.

Tara B. S.
TS
Tara B. S.
Human Resources Business Partner
Enterprise (> 1000 emp.)
"Background checks in banking."
4.5/5
What do you like best about DISA Global Solutions?

I am delighted with Global HR's prompt turnaround time and affordable background check fees. My prior experiences with other, more expensive services had left me waiting weeks before seeing any improvements. The efficiency and kindness of GHR at every turn have been remarkable. I have never had an issue getting a quick and helpful response from customer service. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

We've been utilizing Global HR for a while now, and it's okay. Regardless, some apparent kinks still need to be ironed out. Sometimes the generated reports don't match the most recent information we entered. Review collected by and hosted on G2.com.

A.D. W.
AW
A.D. W.
Human Resources Manager
Enterprise (> 1000 emp.)
"Detailed background checks of new employees."
4.5/5
What do you like best about DISA Global Solutions?

I appreciate that background checks can be customized to specific job categories and positions (cost-effective). Besides, I appreciate the excellent dashboard, which displays which background checks are still being processed, which are ready to be reviewed, and which have been approved. The built-in reporting tool works smoothly and saves time. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

This may be how third-party background checks operate, but it's annoying that Global HR Research flags minor details without considering their context (different data formats can trigger alerts). We could save time reviewing false positives in background checks if we had more intuition or context. Review collected by and hosted on G2.com.

Carissa D.
CD
Carissa D.
HR Business Partner ll
Enterprise (> 1000 emp.)
"Background checks of hired specialists."
4/5
What do you like best about DISA Global Solutions?

Global HR Research's most robust features are its user-friendliness and straightforward interface. When a new specialist is hired at our organization, it is easy to request a background check. Their GHHR customer service has always responded quickly and provided helpful information regarding my inquiries. The ability to set up recurring monthly alerts for our entire staff is an inexpensive and valuable additional feature. Due to the breadth of their background check software, I have decided to stick with GHHR after researching and evaluating alternative services. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

So far, I have not found anything to be disappointing; every requested report was detailed and helpful. It is an excellent tool to have, as many corporation policies require background checks for higher positions. Review collected by and hosted on G2.com.

Jessica L.
JL
Jessica L.
Administrative Coordinator
Small-Business (50 or fewer emp.)
"We have no major issues."
4/5
What do you like best about DISA Global Solutions?

Our background screens come back fast. We have no issues ordering our screens either. They're pretty easy to read. I like that the report alerts the reader at the top if there is something on the report that needs to be reviewed closely. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

I wish we had an account representative that we could contact directly if we have questions or need assistance. We had one before the merger, and it was a big help. Also, I don't remember getting any notification about a merger happening. We use ESS for our backgrounds, and I only knew something changed when I went to log in to my account. I also sent an email to our account representative and never got any sort of response so I emailed the generic support email and got help from them.

Also, I do wish the background reports were laid out a little neater. Sometimes the dates and information run together, and it can be hard to tell which dates correspond to which charge. Review collected by and hosted on G2.com.

Ashley G.
AG
Ashley G.
Recruiter
Enterprise (> 1000 emp.)
"Good experience with Global HR"
4.5/5
What do you like best about DISA Global Solutions?

I am very pleased with Global HR's quick turnaround time and low cost for background checks. I previously used other overpriced services that required weeks to receive any results. GHR has really impressed me with its speed and helpfulness in every step. Whenever I had a question, customer service always responded quickly and satisfactorily. Review collected by and hosted on G2.com.

What do you dislike about DISA Global Solutions?

We have been using global hr for some time, and it is okay. However, a few definite bugs need to be worked out. We have noticed that the reports generated sometimes are not up-to-date with the data we entered. Review collected by and hosted on G2.com.