# Diligent Community Reviews **Vendor:** Diligent Corporation **Category:** [Board Management Software](https://www.g2.com/categories/board-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 41 ## About Diligent Community Diligent Community is the next-generation board management and governance software designed specifically for public and elected boards, by the trusted team who brought you BoardDocs and iCompass. With Diligent Community, you can enhance transparency, improve efficiency and build trust within your community. It offers a simple drag-and-drop agenda builder, customized workflows, and easily assigned and updated approvers. With Diligent Community, public meetings can run smoothly, and participants can engage and execute meetings more efficiently. It also offers powerful search tools, live stream broadcasts, and policies, maintaining ADA accessibility standards for all published information. Diligent, the leading governance, risk and compliance SaaS company, empowers more than 1 million users and 700,000 board members and leaders to clarify risk and elevate governance. Diligent Community is part of the Diligent One Platform which helps organizations manage complex risk, stay ahead of regulatory changes and deliver impactful insights, in one consolidated view. So boards and leaders can make better decisions, faster. ## Diligent Community Reviews ### 1. Transition Hiccups, Promising Agenda Features **Rating:** 1.0/5.0 stars **Reviewed by:** Susie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** I find Diligent Community simple enough to navigate during our testing phase. I particularly appreciate the ease of creating agendas. I am optimistic about these features making meetings run smoother once we complete our migration. **What do you dislike about Diligent Community?** Right now, the lack of communication during the transition has been frustrating. Grouping motions when taking minutes concerns me, as with BoardDocs I can submit a motion for all consent items and it captures information and populates it for all. With Diligent Community, I can only group by sections, which requires entering the same motion multiple times. Also, the initial setup isn’t good and we’re still in the process. **What problems is Diligent Community solving and how is that benefiting you?** I expect Diligent Community to streamline board agendas so meetings run smoother. The ease of creating agendas seems promising. ### 2. User-Friendly and Simple, but BoardDocs Migration Needed More Hands-On Support **Rating:** 3.5/5.0 stars **Reviewed by:** Marielle M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Community is very user friendly. It is a simple process to create a template, an agenda, and manage users and groups. **What do you dislike about Diligent Community?** I don't think it is a downsize of Community directly, but the migration process from BoardDocs to Diligent Community was not an easy process and had many challenges. I would have liked to have more one on one time with the staff at Diligent during the transition. **What problems is Diligent Community solving and how is that benefiting you?** Community allows all of our District's Board information in one spot, it is easy for Board members to access, and simple for them to navigate . ### 3. Intuitive, Readable Agendas—But Missing Boarddocs Features and Occasional Freezes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** Publishing and sharing public agenda is intuitive and easily readable. I find the platform to be mainly intuitive and user friendly. **What do you dislike about Diligent Community?** There were some features removed comin from Boarddocs. Such as viewing the live action votes as soon as they are recorded, locking agenda items as they are being edited, user access seems to create more access compared to before. Also our minutes software seems to freeze up often causing delays in recording votes/minute taking during a live a meeting. **What problems is Diligent Community solving and how is that benefiting you?** For me the product seems to be working for education as needed for our public agendas, with some minor issues in agenda building. We are told there are a lot of upcoming fixes in the roadmap but not sure how quick our concerns will be resolved. ### 4. Promising Transition, but Needs Better Workflows and Approval Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Jillian K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** That it is what we are tranistioning into . **What do you dislike about Diligent Community?** So far what we have seen that there are no workflows for items from meeting to meeting, static agendas, inability to skip (override) in approval process, and no signatures on final approvals, No AI in planning or all of the perks of boards. And who is even more short staffed is Governemenr and non-profits **What problems is Diligent Community solving and how is that benefiting you?** From our previous product, a dedicated workflow for the begining of an item, a look ahead for us. and internal review. ### 5. Efficient Document Sharing, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Jennifer S. | Office Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** I like how Diligent Community simplifies the process of uploading travel documents to share with the board and public. It provides information on how to explore the system, which has been helpful for me. The agenda tools are especially important for keeping board documents organized. **What do you dislike about Diligent Community?** nothing negative still learning the platform **What problems is Diligent Community solving and how is that benefiting you?** I use Diligent Community to simplify uploading travel documents for board presentations, making it easy to condense my subjects and forms. It helps keep board documents organized. **Official Response from Bella Basso:** > Thank you for sharing your positive experience with Diligent Community. We're pleased to hear that the platform has been helpful in simplifying the process of sharing travel documents and organizing board documents. We're here to support you as you continue to explore and learn the platform. ### 6. Interactive, User-Friendly Platform with Minor Improvable Aspects **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra I. | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** I think Diligent Community is great and I like the platform, especially the agenda feature. It's an interactive platform that's easy to use, making it valuable for entering agenda items. **What do you dislike about Diligent Community?** I don't like that once I submit it I don't see where it is in the platform tree. **What problems is Diligent Community solving and how is that benefiting you?** I use Diligent Community for entering agenda items. It's an interactive platform that is easy to use but lacks a review option after submission. **Official Response from Bella Basso:** > Thank you for your positive feedback on Diligent Community! We're thrilled to hear that you find the platform interactive and user-friendly, especially the agenda feature. We appreciate your feedback on the visibility of submitted items in the platform tree. We will definitely look into improving this aspect to enhance your experience. Your input helps us make Diligent Community even better for you. If you have any further suggestions or need assistance, please feel free to reach out to us. ### 7. Intuitive and Easy to Use—Still Learning New Things at Elevate **Rating:** 4.5/5.0 stars **Reviewed by:** Pam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** It is intuitive and easy to use, although I'm learning new things at Elevate! **What do you dislike about Diligent Community?** The only thing I can think of is having to click the button next to the items in the minutes in order for the agenda to progress on-screen. **What problems is Diligent Community solving and how is that benefiting you?** Community makes it easy to compile an agenda and share it with district residents. **Official Response from Bella Basso:** > We're thrilled to hear that you find Diligent Community intuitive and easy to use! We appreciate your feedback about the button next to items in the minutes and will certainly take that into consideration for future improvements. We're glad to hear that Diligent Community is helping you compile agendas and share them with district residents. If you have any more suggestions or feedback, please feel free to reach out. We're here to help and support you every step of the way! ### 8. Practical for Board Meetings but Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Felicia S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** I appreciate that Diligent Community saves me time and reduces stress during board meetings. The ease of use is a big plus, making it simpler to navigate. I also value the meeting agenda feature, which helps keep things organized. **What do you dislike about Diligent Community?** I think the Minutes feature could be improved. **What problems is Diligent Community solving and how is that benefiting you?** Diligent Community saves me time and stress. **Official Response from Bella Basso:** > Thank you for sharing your positive experience with Diligent Community. We understand the importance of an easy-to-use platform and are pleased to hear that it's helping you stay organized during meetings. We'll definitely take your feedback about the Minutes feature into account for future enhancements. ### 9. Transparent Public Meetings with Agendas, Recording, and Speaker Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Ability to create meetings and agendas, record, manager requests to speak and have a web site that is fully transparent to the public. **What do you dislike about Diligent Community?** Not having a third level for users that are above staff access and below member level. **What problems is Diligent Community solving and how is that benefiting you?** Reduction of use of natural resources and providing full transparency to the public. **Official Response from Bella Basso:** > Thank you for sharing your feedback on Diligent Community! We're thrilled to hear that you appreciate our platform's ability to create transparent public meetings with agendas, recording, and speaker management. We understand your concern about the user access levels and will take this into consideration for future improvements. We're glad to hear that Diligent Community is helping you reduce the use of natural resources and provide full transparency to the public. If you have any further suggestions or need assistance with anything else, please feel free to reach out to us. We're here to help and ensure you have a positive experience with our platform. ### 10. User-Friendly and Organized, With a Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Frances J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Diligent Community is much more user friendly and organized for all three components we need **What do you dislike about Diligent Community?** Not many downsides but I and my colleagues are still learning on it. **What problems is Diligent Community solving and how is that benefiting you?** none at the moment because we are still in the process of migration. **Official Response from Bella Basso:** > Thank you for the review and for sharing your experience with Diligent Community. We’re happy to hear the platform has felt more user-friendly and organized for your team throughout the migration process. Learning a new platform definitely takes time, and that’s completely normal. Our Customer Success and Support teams are always here to help with training, questions, and best practices along the way. Don’t hesitate to reach out to them anytime as your team continues getting comfortable with the platform. ### 11. Clean, Intuitive Site with an Easy-to-Use Help Center **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** I like how clean the site is and how easy it is to use the help center. **What do you dislike about Diligent Community?** Nothing particular to dislike except navigating a new site. **What problems is Diligent Community solving and how is that benefiting you?** Putting all the attachments and navigation on one location. **Official Response from Bella Basso:** > Thank you for the 5-star review and for sharing your experience with Diligent Community. We’re so glad to hear that you’ve found the platform clean, intuitive, and easy to use, and that the Help Center has been a helpful resource for your team. We understand that learning any new platform can take a little time, but our team is here to support you throughout the transition. Please don’t hesitate to reach out if you ever need additional guidance or support along the way. Thank you again for your review and support of Diligent Community. ### 12. More Streamlined Than BoardDocs **Rating:** 4.5/5.0 stars **Reviewed by:** Robin E. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** I love the fact that it's more streamlined than BoardDocs **What do you dislike about Diligent Community?** Nothing yet. So far I am very happy with the upgrades **What problems is Diligent Community solving and how is that benefiting you?** I am still transitioning, but am grateful for the new and improved options **Official Response from Bella Basso:** > We're thrilled to hear that you are enjoying the streamlined experience with Diligent Community! Our team is dedicated to providing user-friendly solutions for your needs. If you have any questions or need assistance during your transition, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing Diligent Community! ### 13. User-Friendly Platform That Makes Posting Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Karen Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** Platform is user friendly, easy post website is pretty **What do you dislike about Diligent Community?** Printer version of the agenda is too big, need download to word to make changes to margins etc. **What problems is Diligent Community solving and how is that benefiting you?** Helping being transparent with community at large **Official Response from Bella Basso:** > Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear that you’ve found the platform user-friendly and easy to post to, and that it has helped support transparency with your community. We also appreciate the kind words about the public-facing website experience. We appreciate your feedback regarding the printer-friendly agenda formatting and will keep it under consideration for future enhancements. Thank you again for your feedback and support of Diligent Community. ### 14. Agenda-to-Minutes Automation That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Terri F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** I like how the agenda populates into the minutes **What do you dislike about Diligent Community?** It is confusing to navigate at times, and the features aren't always clear. **What problems is Diligent Community solving and how is that benefiting you?** The ease of platform and public agendas to our stakeholders. **Official Response from Bella Basso:** > Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear the agenda-to-minutes functionality has helped save time and improve access to public agendas for your stakeholders. We understand that navigating features can sometimes feel overwhelming, and our Customer Success team is always here to support you. We’d encourage you to reach out to your Customer Success Manager for additional guidance, feature clarity, and best practices for your team. ### 15. All Information Centralized in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Deetra S. | Director of Human Resources , Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** The warehousing of all information in one central location. **What do you dislike about Diligent Community?** Getting use to the application versus Board docs. Boardocs was more easy to navigate. **What problems is Diligent Community solving and how is that benefiting you?** The keeping of information in a local place. **Official Response from Bella Basso:** > Thank you for sharing your experience with Diligent Community. We’re glad to hear that having all of your information centralized in one location has been valuable for your team. We also understand that transitioning from BoardDocs and getting comfortable with a new platform can take time. If you’d like additional guidance or training, please feel free to reach out to your Customer Success Manager, who would be happy to help support your team throughout the transition. ### 16. Easy for Board Members and Admins **Rating:** 3.5/5.0 stars **Reviewed by:** Kate P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Ease of use for our Board Members. Pretty straight forward for Admin as well. **What do you dislike about Diligent Community?** More support. More learning opportunities. **What problems is Diligent Community solving and how is that benefiting you?** Realizing when there are bugs and resolving those right away. **Official Response from Bella Basso:** > We're glad to hear that you find Diligent Community easy to use for your Board Members and Admins. We are constantly working to improve our support and provide more learning opportunities for our users. Your feedback is valuable in helping us identify areas for improvement. ### 17. Community Easy to Use and Transparency at its Finest **Rating:** 4.0/5.0 stars **Reviewed by:** Leslie-Ann J. | Board Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Transparency and ease of use for all parties **What do you dislike about Diligent Community?** Still need to learn more about migration **What problems is Diligent Community solving and how is that benefiting you?** Transparency and less tasks needed for meeting **Official Response from Bella Basso:** > Thank you for highlighting the transparency and ease of use that Diligent Community offers. We recognize that migration may require some additional learning, and we're committed to providing resources to support a smooth transition. Our goal is to simplify meeting tasks and enhance transparency, ultimately benefiting all parties involved. ### 18. Easy to Use and Very User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Laura F. | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** Easy to use, very user friendly easy to train users **What do you dislike about Diligent Community?** Sometimes support is slow with answers and help **What problems is Diligent Community solving and how is that benefiting you?** Board agendas, board packets **Official Response from Bella Basso:** > Thank you for the 5-star review and for sharing your experience with Diligent Community. We’re glad to hear that the platform has been easy to use, user-friendly, and simple to train new users on. We’re also happy to hear it has helped support your board agenda and packet management process. We appreciate your feedback regarding support response times and apologize if there were moments where assistance took longer than expected. Our team is always working to improve the support experience for our customers. Thank you again for your review and support of Diligent Community. ### 19. Very User-Friendly with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kim S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** Very user friendly and great customer service **What do you dislike about Diligent Community?** Just starting using so nothing as of now **What problems is Diligent Community solving and how is that benefiting you?** Making board meetings easier **Official Response from Bella Basso:** > We appreciate your feedback and are pleased to hear that you're finding Diligent Community user-friendly. If you have any suggestions or feedback as you continue using our platform, we'd love to hear from you. ### 20. User-Friendly Experience with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** The platform is user friendly and they have great customer service. **What do you dislike about Diligent Community?** Sometimes there is a delay in reviewing documents. Printing just a few pages is difficult, you end up with 1000's of pages when printing the agenda. **What problems is Diligent Community solving and how is that benefiting you?** Attachments that do not appear visible when they are not made private. ### 21. Excellent Board Agenda Organization and Smooth Meeting Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** Its organization of board agenda items and the process to run a board meeting. **What do you dislike about Diligent Community?** There are a few things, such as the lack of being able to justify, within board agenda item development and review **What problems is Diligent Community solving and how is that benefiting you?** I appreciate that Community is already ADA compliant. **Official Response from Bella Basso:** > Thank you for the 5-star review and for sharing your experience with Diligent Community. We’re glad to hear the platform’s meeting management tools have helped support smoother meetings for your team. We appreciate your feedback and will take it under advisement for future enhancements. Thank you again for your review and support of Diligent Community. ### 22. Great Transition Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia W. | Executive Assistant to Superintendent, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** The Cottonwood-Oak Creek School District is very pleased with our transition process from BoardDocs to Diligent Community. Software has a fresh clean look and is easy to navigate for all stakeholders providing transparency and efficiency in board functions. Diligent is very responsive to customer needs and is always ready and available to assist in making the experience better for users. **What do you dislike about Diligent Community?** At this time, there is nothing I dislike. **What problems is Diligent Community solving and how is that benefiting you?** I love that Diligent is forward thinking about AI and their delayed response was purposely aligned to the company, values, vision and mission. I'm excited to see how it will address meeting minute preparation. **Official Response from Bella Basso:** > Hi Tricia! Thank you for your positive feedback about the fresh, clean look and ease of navigation in Diligent Community. We are dedicated to continuously improving our software to meet the needs of our users and are excited to explore AI capabilities for meeting minute preparation. If you have any suggestions, please feel free to reach out to your CSM! - Bella from Diligent Community ### 23. Easier-to-Use Interface Than BoardDocs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** User interface makes it easier to use than BoardDocs. It works well with our other platforms as well. **What do you dislike about Diligent Community?** Intermittent outages and support that is not able to resolve the issue in real time. **What problems is Diligent Community solving and how is that benefiting you?** Helps our school system stay compliant with ADA accessibility. ### 24. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | Clerk to the Board of Trustees, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Diligent Community?** The public portal was what tipped the scale to Diligent. The site provides transparency for the public and so much more information at their fingertips. The internal program is also easy to use and have proven to be fairly intuitive for our staff users. I works recommend anyone looking an agenda aka meeting management solution to definitely give serious consideration to Diligent! **What do you dislike about Diligent Community?** I would love an option to schedule recurring meetings! **What problems is Diligent Community solving and how is that benefiting you?** Public portal simplifies the sharing of information and meeting agenda. The ease of agenda creation and sharing internally and with board members has simplified my processes! **Official Response from Bella Basso:** > We're delighted to hear that you find our public portal and internal program user-friendly and beneficial for sharing information and meeting agendas. We appreciate your suggestion for an option to schedule recurring meetings and will take it into consideration for future improvements. ### 25. Makes my Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Shiona N. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** I like the text message approvals that I can use when administrators are traveling. I like that it looks the same on all of my devices. I like that I have historical information on agenda items that have been submitted and that I can duplicate those items. **What do you dislike about Diligent Community?** Nothing. If a feature doesn’t apply to my organization, I just don’t use that feature. **What problems is Diligent Community solving and how is that benefiting you?** Transparency with community members. This equates to less phone calls or emails. Also do not have to print paper packets, but if I do, it is a lot easier than the past. **Official Response from Bella Basso:** > Thank you for sharing your positive experience with Diligent Community! We're thrilled to hear that the text message approvals and consistent interface across devices have made your job easier. It's fantastic to hear that Diligent Community has helped improve transparency with community members, reducing phone calls and emails, as well as streamlining the process of preparing paper packets. If you ever have any questions or need assistance with any features in the future, please don't hesitate to reach out. We're here to help! ### 26. Diligent Community **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** The public facing page has a lot of information. **What do you dislike about Diligent Community?** Very rough transition from Board Docs to Diligent Community. Lots of workarounds and feature requests. **What problems is Diligent Community solving and how is that benefiting you?** Searchable agendas and Board Policies in the same location. ### 27. Outstanding Staff Support and Thorough Training Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** The support from staff and the thorough training videos and conferences. **What do you dislike about Diligent Community?** I haven't found anything not helpful or useful. **What problems is Diligent Community solving and how is that benefiting you?** The time saving features for creating an agenda and then the minutes. **Official Response from Bella Basso:** > Thank you for your positive feedback! We are thrilled to hear that you are enjoying the outstanding support from our staff and finding our training resources helpful. At Diligent, we strive to provide top-notch assistance and comprehensive training to ensure our customers have a seamless experience. We are delighted that our time-saving features for agenda creation and meeting minutes are benefiting you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support you every step of the way. ### 28. Good Pricing, But UI/UX, Support, and Onboarding Need Major Improvements **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Diligent Community?** Needs an updater to UI/UX and Integrations. Performance can be updated as well. Pricing is good. **What do you dislike about Diligent Community?** Needs better support, onboarding. UI, UX, AI and intelligence **What problems is Diligent Community solving and how is that benefiting you?** Corporate sustainability reporting ### 29. Streamlined, Easy-to-Use, and Everything in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** streamlining and easy of use - keeping everything in one place **What do you dislike about Diligent Community?** no comment at this time - frequency of use **What problems is Diligent Community solving and how is that benefiting you?** time and data storage make ease of use **Official Response from Bella Basso:** > Thank you for sharing your positive experience with Diligent Community! We're thrilled to hear that you find it streamlined and easy to use. We understand the importance of keeping everything in one place for efficiency. If you ever have any feedback or suggestions on how we can improve the frequency of use, please don't hesitate to reach out. ### 30. Overall worth it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Diligent Community?** Easy to navigate. All information is easier to find **What do you dislike about Diligent Community?** Some options no longer available. Not able to do all previous fun **What problems is Diligent Community solving and how is that benefiting you?** We were already using the previous version **Official Response from Bella Basso:** > Thank you for the review and for sharing your experience with Diligent Community. We’re glad to hear that the platform has made information easier to find and navigate for your team. We also appreciate your feedback regarding features changes from the previous version. Feedback like this helps our team continue evaluating ways to improve and enhance the overall user experience. Thank you again for your support of Diligent Community. ### 31. Easy Meeting Minutes Creation, But Some Features Lack Transparency **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Diligent Community?** The ease of creating meeting minutes with editing **What do you dislike about Diligent Community?** Lack of transparency to public with some functions **What problems is Diligent Community solving and how is that benefiting you?** Streamlining building the meetings ### 32. Diligent Community successfully ELEVATES! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy O. | Executive Assistant to the Board of Education, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** The attractive, user-friendly public site and expanded administrative functionality has increased public access, transparency and efficiency. The Diligent team is top-notch! **What do you dislike about Diligent Community?** Some glitches with the migration of data from Boarddocs. **What problems is Diligent Community solving and how is that benefiting you?** Provides a website that contains all things Board-related. I like that community can click on a section dedicated to engagement. That’s a big deal for my district. I also like how the minutes are created from the agenda and signatures can be affixed electronically. ### 33. Community **Rating:** 3.5/5.0 stars **Reviewed by:** Cecelia R. | Executive Assistant and Board Secretary, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** Everything was very helpful during this conference to get me prepared for the transition. **What do you dislike about Diligent Community?** A Little complicated. It should be more user friendly. **What problems is Diligent Community solving and how is that benefiting you?** This entire conference is on point. **Official Response from Bella Basso:** > Hi Cecelia! We’re so happy our staff was able to assist you in preparing for your transition! Our team is always ready to help, and if you ever have any questions or need guidance, please don’t hesitate to reach out to them at any time. - Bella from Diligent Community ### 34. Feature rich software. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan W. R. | Founder/President, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** The features allow for additional transparency to the community. **What do you dislike about Diligent Community?** It can be overwhelming at times when going through the features. **What problems is Diligent Community solving and how is that benefiting you?** Provide more transparency and content rich features. **Official Response from Bella Basso:** > Thank you so much for your kind review! We’re happy to hear that Diligent Community is helping bring more transparency to your community. We know that learning a new platform and exploring all its features can feel like a lot at first, but you’re never on your own. Our Customer Success and Support teams are always here to guide you through any feature or provide training so you can feel confident using the platform. ### 35. Tough to switch from board docs but as we learn more we like it better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Diligent Community?** The user interface for the board is easier and I like the way the public site looks **What do you dislike about Diligent Community?** The two step process where diligent one manages users outside of community is confusing and caused a lot of issues at the jump **What problems is Diligent Community solving and how is that benefiting you?** Helping our board governance look and feel easier to access ### 36. Great hands on conference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** Being new to my school district, the staff at Diligent have been so helpful in explaining everything, even on an entry level scope. **What do you dislike about Diligent Community?** I’m not familiar enough with the software to dislike anything. **What problems is Diligent Community solving and how is that benefiting you?** N/A **Official Response from Bella Basso:** > Thank you for your kind words! We're glad to hear that our team has been able to assist you in understanding the platform. If you have any questions as you continue to explore Diligent, please don't hesitate to reach out. ### 37. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Diligent Community?** Collaboration and educational it is a great product! **What do you dislike about Diligent Community?** Nothing to dislike I like Diligent Community. **What problems is Diligent Community solving and how is that benefiting you?** Users and going live questions. **Official Response from Bella Basso:** > Hi there! We're glad to hear that you find Diligent Community collaborative and educational! Thank you for your positive feedback. - Bella from Diligent Community ### 38. Diligent Community makes board meetings accessible. **Rating:** 5.0/5.0 stars **Reviewed by:** Molly M. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Diligent Community?** User experience for board members is simplified with many neat features for notetaking. Public view looks like a polished website. **What do you dislike about Diligent Community?** A few bugs but Diligent team are quick to handle them. **What problems is Diligent Community solving and how is that benefiting you?** Diligent Community cuts down need for printed board documents and get the information to the people that need it sooner. ### 39. Community Creates Time for Other Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Diligent Community?** Community's templates and easily maniputated content allows for fast creation and changes to board packet content. Board directors receive their packets earlier than in the past and last minute changes can be made and marked. **What do you dislike about Diligent Community?** I do not dislike anything in particular. When changes are needed, Diligent is quick to adapt and improve their product. **What problems is Diligent Community solving and how is that benefiting you?** Community provides our community with easy to use transparent information about our school district's business. ### 40. I find it user feeling. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Diligent Community?** Ease of implementation; customer support. **What do you dislike about Diligent Community?** Not able to search easily from the adminstrator side. **What problems is Diligent Community solving and how is that benefiting you?** The assistance with Board meetings. Board voting, and work flow. ### 41. Great Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Diligent Community?** Easy to use. Streamlined area for entering in the agenda items. **What do you dislike about Diligent Community?** The color at the top of the page. Need quicker loading of pages. **What problems is Diligent Community solving and how is that benefiting you?** Getting up to speed as this is a new platform to me to use. - [View Diligent Community pricing details and edition comparison](https://www.g2.com/products/diligent-community/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+14%3A22%3A45+-0500&secure%5Bsession_id%5D=baad7b79-da42-48cf-ba34-fa4ac1a4c4b0&secure%5Btoken%5D=f2c3db83ffb0e66e80daab19f15215005426e8d8d9b48f9c2c1b0846f4ef2020&format=llm_user) ## Diligent Community Integrations - [BoxCast](https://www.g2.com/products/boxcast/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) ## Diligent Community Features **Meeting Management** - Scheduling - Agenda builder - Meeting Minutes - Document Management - Voting - Polls and Questionnaires - Task Manager **Board Tools** - E-Signatures - Permissioning - Annotations and Notes - Video Conferencing Integration - Meeting Archives - Single Sign On (SSO) - Board Assessments - Storage & File Sharing Integration - Email Integration **Agentic AI - Board Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction ## Top Diligent Community Alternatives - [OnBoard Board Management Software](https://www.g2.com/products/onboard-board-management-software/reviews) - 4.7/5.0 (645 reviews) - [Decisions AI](https://www.g2.com/products/decisions-ai/reviews) - 4.4/5.0 (396 reviews) - [Convene](https://www.g2.com/products/azeus-systems-convene/reviews) - 4.8/5.0 (362 reviews)