Digitail Reviews 2025: Details, Pricing, & Features

Sarah H.

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Seller invite

Incentivized Review

Feb 19, 2024

"User friendly cloud-based software"

What do you like best about Digitail?

It's a modern, user-friendly, cloud-based software. I manage multiple practices remotely and can access any account from home. It was also easy to implement and integrate with other services we use (ex. IDEXX). Review collected by and hosted on G2.com.

What do you dislike about Digitail?

My team and I both dislike how Digitail "batches" medications. When you run out of one bottle of medication, it goes to the next bottle. However, it shows this on the client invoice and charges twice for the dispensing fee. You have to ensure you notice this and remove one dispensing fee. It also doesn't look great to clients having two line items for the same product. It may not seem like a big deal, but it is something we don't particularly love! Review collected by and hosted on G2.com.

What problems is Digitail solving and how is that benefiting you?

It is easy to switch between multiple accounts for the practices I manage.

We hired VSRs (virtual service representatives) to work from home to answer phone calls and eliminate ringing phones in the hospital. This would not be possible with server-based software.

Online client booking also eliminates ringing phones and allows clients to easily find a time that works for them

We believe in transparency, so we display the flowboard in our waiting area so clients can see where they are in the queue (we are an urgent care).

Our number one goal is client satisfaction, and all of the above help with that. Review collected by and hosted on G2.com.

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Digitail Overview

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What is Digitail?

Digitail is the fastest-growing Veterinary Management Software for expanding veterinary practices. We support practices to optimize their operations by leveraging technology and AI. Coupled with our intuitive interface, we offer unlimited training and 24/7 human support. Trusted by 100s of practices, including renowned animal hospitals and independent clinics, Digitail turns daily tasks into seamless processes, increases client compliance, and facilitates effective multi-channel communication.

Digitail Details

Discussions

Digitail Community

Languages Supported

English, Romanian

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Product Description

Vet Software with Patient Management, Automatic Client Communication, Internal & Public Calendar, Inventory, ERP, Statistics modules.

How do you position yourself against your competitors?

Digitail is not your ordinary practice management software. It’s an all-in-one problem-solving solution designed for busy vets that like to stay on top of things. Think of it like your practice’s BFF when it comes to boosting efficiency and providing a better client experience. Vets everywhere rely on Digitail to get new clients, communicate like a pro, improve their workflow and client retention.

Our modern, easy to use veterinary software is a game-changer, thanks to:

- The unique Pet Parent App is available for enhanced and easy client communication

- The ability to fully customize the cloud-based software to your practice’s specific needs

- The real reporting capabilities you need to capture your business performance and growth potential

- Tons of time-saving features and integrations that will transform the way you interact with clients, manage stocks or fill in medical records

- The user-friendly interface that delivers everything needed for vet practices of any size

Seller Details

Seller

Digitail

Year Founded

2018

HQ Location

Wilmington, Delaware

LinkedIn® Page

www.linkedin.com

Description

Digitail is the veterinary software solution that elevates every aspect of a veterinary practice. Designed with both veterinary professionals and pet parents in mind, it maximizes productivity while simplifying the entire pet care journey. The first cloud-based Practice Information Management Software (PIMS) with built-in AI capabilities, Digitail consolidated multiple tools into a single solution, allowing your team to manage operations from any location.

Overview Provided by:

Ruxandra Pui

Product Manager & Co-Founder @Digitail

Recent Digitail Reviews

2/19/2024

Sarah H.Small-Business (50 or fewer emp.)

5.0 out of 5

"User friendly cloud-based software"

It's a modern, user-friendly, cloud-based software. I manage multiple practices remotely and can access any account from home. It was also easy to ...

5/28/2021

Ana-Maria W.Small-Business (50 or fewer emp.)

5.0 out of 5

"Easy record keeping"

We really love the SOAP system in Digitail. It was very easy for us to create our own templates for different cases. Now creating a new record take...

Digitail Pricing

Dedicated PIMS for animal hospitals

Starting at $300.00

Per Month

See Digitail pricing

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Digitail Media

Inventory - Stock - Goods Reception | Digitail

Appointments & Schedule | Digitail

Electronic Health Record | Digitail

Cloud Vet Solution | Digitail

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Ana-Maria W.

Veterinary Technician

Review source: Organic

May 28, 2021

We really love the SOAP system in Digitail. It was very easy for us to create our own templates for different cases. Now creating a new record takes only a few minutes and I have to say the entire team is very happy about this. Review collected by and hosted on G2.com.

The software doesn't give the option to apply client discounts. Review collected by and hosted on G2.com.

Time saving, record tracking, invoicing, stock and inventory management Review collected by and hosted on G2.com.