Digioh Pros and Cons

We were looking to elevate our DTC shopping experience without an entire website overhaul. The solutions Digioh offered were the perfect addition to make our site more engaging and interactive, while increasing the customers experience and driving conversions. We’ve implemented a robust Product Recommendation Quiz, Email & SMS Collection Box, Exit Intent, and several Sale Pop-ups….and we’ve only scratched the surface of their product library.

Each product is highly customizable to your brand, and offers detailed performance analytics to ensure you’re reaching your goals. We just completed our 1 month post-launch review, and so far, Digioh tools have given is a 49x ROI.

From the first call with Geoff, to onboarding with Rafa and the team, it’s been a white glove experience. They are extremely detailed, quick to respond, eager to help and teach, and most of all, kind people. Highly recommend. Review collected by and hosted on G2.com.

Configuring some of the tools can get a bit complex, however their team is eager to jump in and support if you have questions. Review collected by and hosted on G2.com.

My website requires a complex product recommendation quiz and I struggled to find any out of the box solutions for what I was needing. The Digioh team was able to easily understand what I wanted built and worked with me to build my vision. Their customer onboarding was top notch! Honestly can't remember the last time I had such a great and thourough onboarding experience with a SaaS company. For anyone that needs something a little more custom than what is offered in most out of the box solutions, go with Digioh!

10/10 would recommend! Review collected by and hosted on G2.com.

I found the UI and UX of their box builder tool to be a little confusing and overwhelming at first. It looks a little dated. But, after a few sessions with my onboarding team and reading through their help center resources, I got the hang of it. Now I feel pretty confident customizing the look and design of my custom quizes. Review collected by and hosted on G2.com.

The customer support and service with Digioh is excellent. They have provided technical support on a handful of issues I've had with things not working as expected and resolved each and every one in a very timely matter. Review collected by and hosted on G2.com.

Sometimes reports and integrations can be a little confusing. But they are always there to help out, so it's not really an issue. Review collected by and hosted on G2.com.

Their responsiveness and detailed explanations make for a great customer experience. The tool is also intuitive, easy to use, and integrates with our tech stack easily. Review collected by and hosted on G2.com.

Nothing from my experience, it has been great so far! Review collected by and hosted on G2.com.

The support team, they're absolutely incredible - they respond really fast and they're just so knowledgable on everything. It's really easy to book a session in with them too if you need to go through things in more detail. Special shout out to Patrick, he's brilliant! Great tool that's really helped our team and is so easy to use. Review collected by and hosted on G2.com.

I don't dislike anything about Digioh, it's great. Review collected by and hosted on G2.com.

The ease of use of the platform, its integration with our CRM, and the support team's willingness to assist with any questions. Review collected by and hosted on G2.com.

As with all third-party platforms, initial engineering support may be needed, but once that's done, it's very easy to make adjustments within the platform or on your site. Review collected by and hosted on G2.com.

The standout feature has unquestionably been Digioh's remarkable quiz products. As a brand deeply committed to delivering unparalleled customer experiences, collaborating with Digioh has been a great experience for our business. After a year-long quest for the perfect quiz solution and failing with a different quiz provider, Digioh turned the tide for us in record time. While staying true to our ethos of personalized interactions, Digioh's quiz platform has empowered us to extend our guidance to our customers. This has propelled us to new pinnacles of customer engagement, education, and satisfaction.

Engaging with project manager Sojib and his team was an absolute pleasure. Their team didn't merely meet our expectations; they went above and beyond to tackle intricate design challenges, seamlessly transforming our vision into reality. Their unwavering dedication, exceptional expertise, and meticulous attention to understanding and executing our design complexities underscored their professionalism. Review collected by and hosted on G2.com.

Truthfully, in seraching to find issues I'm coming up with nothing. Every quiz platform has a learning curve and requires some education but there are no significant issues with Digioh. Their quiz platform is impressively robust and dynamic. Review collected by and hosted on G2.com.

So far, we have worked with a team of experts who helped us build an on-site quiz. This was done in about two weeks (partly because we had some delays on our side) and their responses were very fast. The outcome and final product was exactly the quality we had been looking for (but not finding) with other vendors. I'm looking forward to continuing our work together and using more of the platform offerings. Review collected by and hosted on G2.com.

The UI for building the quizzes is a little confusing but I'm sure I will understand it better over time. Review collected by and hosted on G2.com.

I like that I can easily contact their support team to help me with a variety of questions from how to build a quiz, select the right formatting, and set up the correct logic for forms. They have a variety of out of the box tools that make it useful for small teams that don't have a ton of bandwidth when it comes to development support. Review collected by and hosted on G2.com.

There is a learning curve, especially for those that aren't familiar with styling and formatting web pages. You'll also need someone internally to link up the quizzes, forms, etc. to your site. Review collected by and hosted on G2.com.

Their tools are easy to use and we've had very good results with them. Their customer service is top-knotch. I have never had to wait for answers. Integration was very easy. Review collected by and hosted on G2.com.

I cannot think of anything negative to say about Digioh. Review collected by and hosted on G2.com.