Video Reviews
Dialpad is quick, Efficient and Extremely easy to use.
276 Dialpad Support Reviews
Overall Review Sentiment for Dialpad Support
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I like how everything is very clean and upfront - minimal is good and less hectic! Very good at finding people and consents Review collected by and hosted on G2.com.
sometimes there are too many updates and there is no way to check out on desktop version Review collected by and hosted on G2.com.
It's an all-in-one solution that is easy to use, offering a superb range of features. The integration of AI is the icing on the cake. Review collected by and hosted on G2.com.
It's a great tool, I didn't find any cons as of now. Review collected by and hosted on G2.com.
I like the symplicity and effectiveness. It lets me recap calls and see areas where I could improve. It's a great interface and has all the functions I could need. Review collected by and hosted on G2.com.
The only function I would change is the mute button while on calls, it takes a while to respond which either cuts me off at the wrong time or is too late. Review collected by and hosted on G2.com.
Besides the desktop version, there's also the mobile version to use. Can have Dialpad basically anywhere. Review collected by and hosted on G2.com.
Nothing really, I think it works great with our firm. Review collected by and hosted on G2.com.
The ai contact center has made our job as a remote team 10x easier in customer documentation, collaboration, analytics and communication. Review collected by and hosted on G2.com.
the only thing is the lack of integration or lack of ease Review collected by and hosted on G2.com.
the analytics were very thorough. You defi nitely get more information than with the Ai Voice license Review collected by and hosted on G2.com.
The functionality just didn't work well for us as we're not a call center and it isn't as customizable as we'd hoped Review collected by and hosted on G2.com.
We liked the interface and usability of DIalpad. Review collected by and hosted on G2.com.
When we used Dialpad, it didn't integrate well with our existing support software. Review collected by and hosted on G2.com.
Calls connect quickly, the sound is great, and the Ai generated transcripts are pretty spot on. Makes doing business over the phone easy. I haven't used any competitors, but Dialpad is so great I have no reason to start looking elswhere. Review collected by and hosted on G2.com.
I'm not the only one with access to the phone lines, and sometimes when I call a number, it doesn't show right away that someone is speaking with the same number, but it's not a huge deal. It updates eventually. Worst case, the person gets a call from us while they're already speaking with us, so not a big deal really. Review collected by and hosted on G2.com.
