Top Rated Dialpad Customer Intelligence Platform Alternatives
4,423 Dialpad Customer Intelligence Platform Reviews
Overall Review Sentiment for Dialpad Customer Intelligence Platform
Log in to view review sentiment.

It translates my meeting on real time basis.
It is very easy to use.
We mainly use it for calling your customers all across the USA.
It is easy to integrate. Review collected by and hosted on G2.com.
The Analytic Data takes too much time to laod.
And sometime the call connections are not great.
Not very Customizable. Review collected by and hosted on G2.com.

I like I can see past calls that I have made during the day. I like that i can text customers back & easily look up their number in the search bar. I think its great that dialpad shows you incoming texts & calls & you can easily look up chat conversations. Review collected by and hosted on G2.com.
-I dont like that it will disconnect my calls.
-I dont like that it will switch me to DND during a call or even when im not actually using the app.
-I dont like that it will connect more than one agent to a call at once. Review collected by and hosted on G2.com.
I love several features: Screensharing during the call, transcripts, reliable Salesforce integration, and comprehensive phone app with carrier connectivity. Review collected by and hosted on G2.com.
Support can be tricky to obtain at time, set up can be a bit confusing with where things are found in the submenus, incomplete features unless you upgrade to higher packages. Review collected by and hosted on G2.com.
Dialpad Ai Meetings is an HD video conferencing platform that lets you meet face-to-face with clients and teammates from anywhere. It offers a variety of features, including HD video, audio, and chat, as well as screen sharing and recording. Prices are mostly affordable, and it also has a free plan for those who want to try it. While traditional ways have worked the new modern video conferencing platform that is affordable, easy to use and feature-rich give Dialpad Ai Meetings a try. Review collected by and hosted on G2.com.
Poor low-bandwidth situations can drastically lower the quality of the audio and video calls but it almost never happens, and the design could become more available for everyone as, for the moment, it could use some improvements. Review collected by and hosted on G2.com.
Dialpad Ai Voice has very good features becouse its very easy to understand opposite person accent thorugh Ai Voice transcript. Its very easy to connect and In that application we can share picture, text, Voice mail and now the good option is for video call. Review collected by and hosted on G2.com.
Dislike about Dialpad Ai Voice is sometimes we do no get right when we do call to our collegue and Bussiness Partners and call also get drop autometically. Review collected by and hosted on G2.com.

its trascribing feature for calls is amazing, it even bulletpoint actionable steps you can take coming out of the call. This feature has saved me mulitple times when I've forgotten to take notes. All I have to do is go back and read the transcipt. so simple! Review collected by and hosted on G2.com.
The call summaries arent always 100% accurate, otherwise I have no complaints Review collected by and hosted on G2.com.

No download necessary for participants makes it easy to use, good conference video and audio quality and screen sharing features, fun hold music, and a good user experience generally. We use this daily in meetings both internally and externally. Review collected by and hosted on G2.com.
Ocassional glitch in having set date & time take when scheduling future meetings. Review collected by and hosted on G2.com.
Among the standout top features of Dialpad Ai Meetings is its simplicity of use. The program provides an easy and user-friendly interface, allowing it to be straightforward for end users to schedule, join, and handle conferences very easily. The clean design and well-organized structure contribute to a smooth user experience, for even individuals a novice to the program. Review collected by and hosted on G2.com.
Despite the fact that Dialpad Ai Meetings provides a strong number of capabilities, there are some features that might be improved upon. First, the screen sharing function, while functional, can occasionally experience latency or functionality troubles. This is often irritating, especially when sharing content that needs real-time collaboration or exact synchronization. Review collected by and hosted on G2.com.

As a user, I can tell Dialpad is one of the most unique business phones for every business. It is the one-stop solution for every business as they offer unlimited features. The most likeable thing about Dialpad is its Ai feature that types in the whole voicemail in real-time. Review collected by and hosted on G2.com.
I believe their mobile app should be a little more optimized. Otherwise, for me, they are 10/10. Review collected by and hosted on G2.com.
