Dialpad Customer Intelligence Platform Reviews - Page 25

The data and analytics we get from using Dialpad has really helped our team understand our customers better and increase productivity. Review collected by and hosted on G2.com.

It would be helpful to have more filtering options in Reporting. Review collected by and hosted on G2.com.

Dialpad is a user-friendly and easy-to-use software. Review collected by and hosted on G2.com.

I don't find anything inconvenient about it for now. Review collected by and hosted on G2.com.

no problems at all very useful tool to use during work. Review collected by and hosted on G2.com.

nothing at all better thank alot of other apps no lagging very smooth great quality. Review collected by and hosted on G2.com.

I don't know much about the software but it promises to be a modern and easy-to-use tool to improve customer service. Review collected by and hosted on G2.com.

I like it because it is based on AI, which adds value to my processes. Review collected by and hosted on G2.com.

To illustrate how the software has enhanced my social life, initiating a call requires launching the application, conducting a contact search, and dialing. Before the scheduled video conference or conference call, I ensure all requisite documentation is completed. Assistance tailored to my particular circumstances is rendered. Review collected by and hosted on G2.com.

The most pragmatic approach to connectivity in Dialpad Ai Meetings would be to provide the option to connect even without a stable Internet connection. Review collected by and hosted on G2.com.

We upgrades from an old (25+ y/o) POTS system. The setup for each desk phone and app was incredibly easy.

The customer support was helpful in getting the phones we purchased provised. Review collected by and hosted on G2.com.

The only dislike so far is the ability to route calls specific ways when others don't answer. Review collected by and hosted on G2.com.

I love being able to see the conversation in real time, and having the transcripts makes it easy to pass the call to my coworkers for them to read the conversation if I need their help on something. Review collected by and hosted on G2.com.

Even after training the data on my name several times, it still comes up as Andy in the results. A few proper nouns are not consistently recognized even when they are used commonly. Review collected by and hosted on G2.com.

Dialpad is extremly useful product when it comes to conference calls and and global communication with clients of different regions. In my job I require to connect with people of uncommon spoken language with the help of Dailpad Ai, I can understand them through transcript produced by the Dailpad Ai. Review collected by and hosted on G2.com.

We don't get email notification when there is a missed call and sometimes a call dropping issue. Review collected by and hosted on G2.com.

The best experience I have had with Dialpad so far is it's video and audio quality which ensures our staffs and clients don't miss on any information in our meetings. It's ability to share screen is also amazing.

Further with Dialpad all our data is safe and secure through its back-end security encryption features. Review collected by and hosted on G2.com.

I have not experienced any problem with the platform so far. Review collected by and hosted on G2.com.

The check list after the meeting so I can keep better track on my projects Review collected by and hosted on G2.com.

So far nothing to mention or not encountered any issues Review collected by and hosted on G2.com.