Dialpad Customer Intelligence Platform Reviews - Page 23

We use Dialpad AI to handle outbound communications with existing users. Its integrated messaging call, recording, and Ai summaries make it super easy to share notable calls with colleagues. It also makes it simple to analyze calls. Review collected by and hosted on G2.com.

It took me a while to get used the menus and learn how to navigate. Review collected by and hosted on G2.com.

Is really easy to use, you have access to messages, and the analytics boards are amazing Review collected by and hosted on G2.com.

I have more than three months using it, and at this time, im loving it, theres nothing I could thing I dislike. Review collected by and hosted on G2.com.

The summaries are really good to keep track later of the conversation without the need of recording. Review collected by and hosted on G2.com.

Sometimes it generates summaries a lillte slow. Review collected by and hosted on G2.com.

The features are user friendly. The ease of implementation and I use it often for work purposes Review collected by and hosted on G2.com.

Not applicable. There is nothing I dislike about the Dialpad Ai voice Review collected by and hosted on G2.com.

The ability to listen in to live calls as they come in. Review collected by and hosted on G2.com.

That they have multiple call routing options Review collected by and hosted on G2.com.

Awesome experience with Dialpad AI voice service which make my work easy to in daily work responsbilities , In recruitment staffing need to connect globally where dialpad AI helping a lot to connect and understand the other languages with use of transcript feature . Dialpad AI voice reduce helps me to reduce the timeline of the process easily to understand the and removing the communication gap. Most of time I had to verify the details with the candidates where Dialpad AI help me a lot in that . Review collected by and hosted on G2.com.

Dialpad AI voice should have the feature to configure the email so that the get notification through email as well , Sometime facing the call dropping issue . Review collected by and hosted on G2.com.

CSAT and Ai features leading our company service to a higher level Review collected by and hosted on G2.com.

Call management. Sometimes it's tough to manage call recordings because only admins can access certain calls. Review collected by and hosted on G2.com.

It makes sorting through our voicemails so much easier. Review collected by and hosted on G2.com.

Sometimes the AI transcript isn't 100% accurate Review collected by and hosted on G2.com.

Helpful to keep track of conversations for future use Review collected by and hosted on G2.com.

Nothing, the product works fine enough. No complaints. Review collected by and hosted on G2.com.

Dialpad Ai products have a very modern UI and very easy to navigate and use for our users. Review collected by and hosted on G2.com.

some operations will need to be done via contacting support such as switching a user's license. Review collected by and hosted on G2.com.