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4,422 Dialpad Customer Intelligence Platform Reviews
Overall Review Sentiment for Dialpad Customer Intelligence Platform
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Dial Pad meetings is a great assett in my work place. Allows me to connect with my team for weekly work emails, training events, and other gatherings where face to face is more personable. We need a reliable platform to connect with people. customers and employees alike. interaction is key in this business. Multiple people in the Meetings space and the ease of screen sharing makes this aspect ofDial Pad Awesome! Super simple to learn and makes it easier to meet with people. Review collected by and hosted on G2.com.
Sometimes the screen gets blurry , or freezes. Screen sharing fcan be confusing. Sometimes people get kicked out of meeting unexpectedly. Review collected by and hosted on G2.com.
Easy to use interface is one of Dialpad Ai Meetings' best advantages.
In addition, we have the ability to arrange, record, and notify teammates when meetings are scheduled. It also includes a recording option, which is what I found most appealing. If we happen to notice or mention something significant, we can also use the message function.
It also enables us to communicate with others via chat, share screens, windows, or programs, engage dynamically, and greatly improve the effectiveness of meetings. The configuration is easy to use and works well with a variety of third-party programs. Review collected by and hosted on G2.com.
1. Screen updates typically take longer when a large number of people are connected to the session; nevertheless, this is typical and hasn't caused any issues in our meetings. On the other hand, individuals who are using outdated browsers may experience issues with audio and video.
2. Apart from that, the new billing credit system is complicated, and it detracts from a company's appeal to know that certain businesses must pay a monthly fee. Review collected by and hosted on G2.com.
It offers a comprehensive bundle of all the essential features that a communication or meeting app should have, and its integration with AI provides superb features. Review collected by and hosted on G2.com.
It needs to improve its performance in maintaining calls in low-network conditions. Review collected by and hosted on G2.com.
This app is very wonderful and UI and UX is extra ordinary. Whole app is very easy to use. Review collected by and hosted on G2.com.
It works as expected for me and I fnd no issue in app. Review collected by and hosted on G2.com.
One of the things I enjoy best about Dialpad meetings is that no special software is necessary to participate, unlike other programs that require the user to download and install the application, Dialpad meetings require the user to click on a link and then you may join. The user interface is fantastic, and calling is quite simple; we can call and text from a number other than the one we use on our phones. When our employees are on the phone, we may listen in and record their conversations, In addition, when compared to other applications on the market, the audio quality is great, and the pricing is reasonable. Review collected by and hosted on G2.com.
When calls are interrupted and the other party cannot hear you, some capabilities, such as video recording, are accessible that are a little more refined in other applications. This is a relatively new feature for Dialpad, and it appears to require a bit more to catch up. Review collected by and hosted on G2.com.
Dialpad keeps everything recorder, our team uses this daily and we have't had any issues so far. The customer support team has also been great at responding to any of our teams questions or concerns. Review collected by and hosted on G2.com.
Can't find anything that we dislike about using Dialpad Review collected by and hosted on G2.com.
Dialpad has been a massive upgrade from our old Phone System. All calls are transcribed live using AI. It is also very user-friendly to use as a user and as an Administrator. Review collected by and hosted on G2.com.
The Dialpad Sales License which costs much more than the AI Voice License does not include free texting or calling. Review collected by and hosted on G2.com.
