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1,861 Dialpad Connect Reviews
Overall Review Sentiment for Dialpad Connect
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I like that it easily separates work calls from personal calls while still being able to use my personal phone. Review collected by and hosted on G2.com.
It still is a little clunky and sometimes I have trouble connecting to calls or have big delays Review collected by and hosted on G2.com.
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Their app only crashes once a week and call quality was fine. Review collected by and hosted on G2.com.
I hate vendors that make it impossible to cancel without going through customer service. I had written confirmation that my account had been cancelled and yet I was charged for an annual renewal.
After posting a review online they reached out and resolved my issue, so they can provide good customer support when they want to. Review collected by and hosted on G2.com.
We upgrades from an old (25+ y/o) POTS system. The setup for each desk phone and app was incredibly easy.
The customer support was helpful in getting the phones we purchased provised. Review collected by and hosted on G2.com.
The only dislike so far is the ability to route calls specific ways when others don't answer. Review collected by and hosted on G2.com.
I love being able to see the conversation in real time, and having the transcripts makes it easy to pass the call to my coworkers for them to read the conversation if I need their help on something. Review collected by and hosted on G2.com.
Even after training the data on my name several times, it still comes up as Andy in the results. A few proper nouns are not consistently recognized even when they are used commonly. Review collected by and hosted on G2.com.
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Dialpad is extremly useful product when it comes to conference calls and and global communication with clients of different regions. In my job I require to connect with people of uncommon spoken language with the help of Dailpad Ai, I can understand them through transcript produced by the Dailpad Ai. Review collected by and hosted on G2.com.
We don't get email notification when there is a missed call and sometimes a call dropping issue. Review collected by and hosted on G2.com.
Since Dialpad AI Voice implemented to my org for me awesome experience using calling ,texting ,messaging , Dialpad AI Voice transcript features is completely different which is helping me to understand the other languages as per my responsbilites have to connect with client and candidates in different region also within the org, after using this I would say it is best Voip service for my domain because most of the time need to connect different country. Review collected by and hosted on G2.com.
not getting emails for other notification like texting ,missed call . Review collected by and hosted on G2.com.