
I feel like the website is really intuitive and easy to use. It's nice that we were able to upload an Excel file with all of our employees' phone numbers and test it out beforehand at no cost. That was a great benefit, and that it's not expensive. Especially for a nonprofit agency, having something that would be used infrequently and cost tens of thousands of dollars was not feasible for us. This much more affordable and provides what we need. The support has been really helpful and everything is simple and straightforward. I really appreciate that. It was easy to set up, a lot easier than I expected it to be. Review collected by and hosted on G2.com.
We just started using it, and our test text went out really well. We had some people who replied 'stop' before they read the email about it. That seems like it's more of an issue with our agency implementation than with the actual use of the platform. It was an issue that was easily corrected. Review collected by and hosted on G2.com.