Megan Y.
MY
Megan Y.
"Automation Simplified but Setup is Tedious"
3/5
What do you like best about DialMyCalls?

I appreciated that DialMyCalls made it so that I could automate a message out without having to manually do it individually. I also appreciate that you could upload spreadsheets and not have to manually put in numbers one by one. Automating the process made it a lot easier for me. Another aspect I liked was that you could upload a different audio message for voicemails, instead of just if they answered the call. I thought that was pretty cool. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

There are several issues I faced with DialMyCalls. First, the pricing was unclear. I thought one credit was needed for unlimited time, but it actually took three credits to send a voicemail, costing more than I budgeted. Second, the upload feature for spreadsheets wasn't as easy as expected. I had to spend a lot of time reformatting my spreadsheets since it wouldn't recognize multiple phone number columns. Third, the audio quality diminished once the message was uploaded, which was disappointing for distributing musical content. Also, the platform behaved inconsistently during test calls, sometimes not leaving voicemails or calling at all, which caused anxiety about the actual broadcast. While their customer support was helpful and provided extra credits, the issues with trusting the delivery reports were frustrating. Plus, I found the lack of international capabilities limiting. Review collected by and hosted on G2.com.

K M.
KM
K M.
Mid-Market (51-1000 emp.)
"Reliable for Emergency Notices Despite Recent Changes"
5/5
What do you like best about DialMyCalls?

I like using DialMyCalls because it's very easy to set up. I find it a great plus that I can send messages either through email or telephone number. Additionally, I have already recommended it to another company. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Because they made some changes, I was trying to import a new contact list. And I was having trouble with that. Review collected by and hosted on G2.com.

W.G. B.
WB
W.G. B.
Public Interest Fellow - Enforcement Division
Mid-Market (51-1000 emp.)
"Easy to Use, Great for Community Notifications"
5/5
What do you like best about DialMyCalls?

It’s very easy to use and is great for sending notifications to our community Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

The user interface could be modernized to be smoother. Review collected by and hosted on G2.com.

Derrick W.
DW
Derrick W.
IT Administrator
Mid-Market (51-1000 emp.)
"Great for Saving Messages and Multitasking, But Sub-Account Setup Is Tricky"
3/5
What do you like best about DialMyCalls?

Being able to save messages and send txts and calls at the same time Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I've had quite a bit of trouble getting our sub-accounts added Review collected by and hosted on G2.com.

Response from David Batchelor of DialMyCalls

Hi Derrick, we're going to try to find your account (it's a little hard based on name only) and reach out to see what's going on with the sub-account setup and get you squared away.

If you see this first please contact us ASAP and we'll get it handled for you.

Click the link below to visit our Contact Us page.

See how DialMyCalls improved
Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"AMAZING Platform/Program"
5/5
What do you like best about DialMyCalls?

Our church has used two different platforms for years that have not given us exactly what we needed. I researched and found DialMyCalls and even though we've only been using it a few days, I'm already incredibly impressed with the ease of use and implementation. Our phone messages are going out much smoother than our previous platforms, and now we have the option for texting which is a huge plus. And, we can send emails from it without having to have two different programs. The cost of DialMyCalls is hundreds less than we were paying for the other platforms so we are glad we found DialMyCalls and made the switch! Our communications with customer support in figuring out if the platform would meet our needs was top notch and they have been phenomenal to work with! Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

We've only been using it for a few days, but so far, there's nothing that I dislike. The platform is so much easier than what we were using before, that I couldn't be happier! Review collected by and hosted on G2.com.

Laura T.
LT
Laura T.
Operations Director
Small-Business (50 or fewer emp.)
"Cost-Effective Tool for Quick Team Communication"
5/5
What do you like best about DialMyCalls?

I find DialMyCalls very easy to use and user-friendly, especially as a new user. I really like the dashboard and the way it's set up, which helps me find what I'm looking for quickly. It's also a cost-effective way for our nonprofit to communicate quickly with many volunteers at once. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

haven't found anything yet Review collected by and hosted on G2.com.

Jamie B.
JB
Jamie B.
"Efficient Communication Tool with Minor Glitches"
4.5/5
What do you like best about DialMyCalls?

I like that DialMyCalls saves me a lot of time and is efficient. It doesn't cost a lot, and I find the price to be a good trade-off for what it does. I really like the calling feature because even if people don't answer, they often call back, which is useful. It's a great way to reach out to new agents without having to individually text or call each one. The text blast and call features are very useful, and I can send out messages to a large group all at once using a spreadsheet. Most times, I use Excel, and I’ve been able to send out up to 400 text messages at once. The initial setup was fairly simple, and getting a call and email from the team to help me understand the functioning was very useful. Overall, I find it pretty easy, even without a ton of experience in this space. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Sometimes I find trying to log in is kinda glitchy. Sometimes it recognizes my account, and sometimes it doesn't. I've had a few times that I've had to reach out to support over that. Review collected by and hosted on G2.com.

CM
Chris M.
Engineer
Small-Business (50 or fewer emp.)
"Great Design, Intuitive Dashboard, and Flexible Plans"
5/5
What do you like best about DialMyCalls?

It has a nice dashboard and great design and has lots of options for plans that meet my needs. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

They are stuck to dealing with carrier approvals. Not their fault, but the only thing that has been a problem thus far. Review collected by and hosted on G2.com.

Ikue S.
IS
Ikue S.
HR admin
Mid-Market (51-1000 emp.)
"Affordable text message service"
5/5
What do you like best about DialMyCalls?

I have been looking for an affordable but reliable and easy-to-use text message app for a while, and this is it! Easy to edit members and easy to send/read messages. The monthly fee is reasonable, and this is a big plus that we can pay one one-time discounted annual fee with an accumulated text message amount since our use purpose is mainly emergency contact. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Somehow I cannot receive notification emails when receiving texts. My other administrators sometimes receive, sometimes don't. Review collected by and hosted on G2.com.

Douglas H.
DH
Douglas H.
President
Mid-Market (51-1000 emp.)
"Effortless Communication with Bulk Messaging and Reporting"
5/5
What do you like best about DialMyCalls?

I find DialMyCalls very easy to access, and it allows me to send information out in bulk to all my contacts. I like that I can download a report to show who receives the calls, which helps me make sure that everybody receives the messages. The initial setup was very easy with self-explanatory instructions on how to upload contacts and send messages. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Ideally, having more characters when sending a text message would be ideal. Review collected by and hosted on G2.com.