It was very easy to set up and learn. Was able to use it in a crisis where my other robocall provider had locked me out of an account over the weekend and was out of the office. Review collected by and hosted on G2.com.

Emails must be sent with a call or text, and they don't have a customizable title. Due to this, most people thought it was spam and didn't read it. I need to be able to put my organization's name on it at least. When it says "You've got a message," it looks like spam. When it says "Message from Lakeview Baptist Church," it looks more official.I think this is an easy and crucial improvement to the service.

It would also be really nice to just send emails as well. It's a desirable feature. I would love it if it's free, but if it was like 1c each to stop spam, that would be fine too. Review collected by and hosted on G2.com.

I use DialMyCalls for texting and calling delinquent tenants about their rents. With the push of a button, I can notify tenants at once, saving lots of time! I find it super easy and user-friendly, and I really appreciate the time it saves me. The initial setup was easy too. Review collected by and hosted on G2.com.

I think it could be improved if I could customize messages in the broadcast group per contact. Review collected by and hosted on G2.com.

I like that you can pre-save the broadcasts, like the recording and the text, so you don't have to repeat the recordings every time. It lets us just record the message once and then schedule a broadcast using these pre-recorded messages. Having the contact list already pre-saved makes it super easy to send out a broadcast within a couple of clicks. Also, the initial setup of DialMyCalls was very easy. Review collected by and hosted on G2.com.

I haven't looked into the API functionality quite yet, but I want to explore that functionality to see if it exists. And if it does, if we're able to integrate with the other platforms that we use. It could be easier to get your number approved for text messaging, but I understand that that's probably like a legal requirement that you go through that process. Review collected by and hosted on G2.com.

I like DialMyCalls for its easy-to-use mass notifications system that lets me quickly send voice, text, and email alerts to large groups in seconds. The detailed broadcast reports are really helpful as they show real-time delivery results and engagement after every message sent. I can track in real-time who received, opened, and responded to each message, giving clear insights into delivery success and audience engagement. Review collected by and hosted on G2.com.

It has less customization options in message templates and occasional delays in message delivery during high volume sends. Sometimes messages don't get sent when it's used by many of my employees. Review collected by and hosted on G2.com.

I really like how DialMyCalls is very user-friendly. It's pretty self-explanatory, so we don't have to train anyone to use it. This makes it really easy to use, and I appreciate that it saves prior messages, which allows us to resend them without having to retype everything. Plus, it helps us manage our messages efficiently by letting us review what's been sent out, which prevents us from overwhelming families with too many texts. Review collected by and hosted on G2.com.

I really wish that there wasn't a character limit in the text messages. Sometimes some of our messages are pretty long and have a lot of information in them. Breaking them up and having to send multiple text messages to our families or back-to-back messages just to get the gist of our message is really difficult sometimes. So we really wish we could have a longer space to text. Review collected by and hosted on G2.com.

Feature rich. Dependable. Easy to use.

Imported existing contacts made getting started fast and simple.

The ability to export contacts as a spreadsheet format makes interactions with other systems easy.

Online chat is readily available and chat assistants are knowledgeable people - AI robots. Review collected by and hosted on G2.com.

No downside.

Getting vanity numbers was challenging but this seems to be an industry issue, not a DMC issue Review collected by and hosted on G2.com.

I had an excellent experience with DialMyCalls. The setup was quick, easy, and very straightforward. The user interface is amazing, making the platform super user-friendly and easy to navigate. Uploading contacts and setting up notifications were simple tasks. I love that there's one dedicated number that residents and homeowners can save to recognize communication. Customer support was outstanding, particularly Sarah, who was responsive, patient, knowledgeable, and incredibly helpful. She made the whole process smoother, answered all my questions quickly, walked me through the dashboard effortlessly, and helped me get running within the same day. I find DialMyCalls much better and easier to use compared to other tools like CallNow, primarily for its pricing and ease of use. It was easy to set up groups and upload contacts, and customer support made everything smoother. I really love that Sarah was able to help me right away and answer any questions I had. Review collected by and hosted on G2.com.

None to new to share and didnt have any issues so far Review collected by and hosted on G2.com.

Dial My Calls is very user friendly! I love the app! Review collected by and hosted on G2.com.

I would like to be able to text graphics and more characters in one message. Review collected by and hosted on G2.com.

DialMyCalls is exactly what we were looking for. The portal is so easy to use. The Chat feature was very helpful to answer my questions when I was setting up the account. The pricing is so much less than our previous provider and the service is 100 times better. The performance is exactly what we needed. The ability to preload messages was very helpful, especially when using the services for emergency notifications. Review collected by and hosted on G2.com.

I have not found a downside yet. So far it is better than I hoped for. Review collected by and hosted on G2.com.

I love that DialMyCalls is easy to use and allows me to keep distribution lists and templated messages, making it convenient to send notifications quickly, especially in stressful situations. The ability to inform users in real time via text, email, and voice message is invaluable for ensuring everyone's safety during a crisis. I also appreciate the multiple user feature with pricing based on credits, which suits our need for emergency preparedness without ongoing costs. The intuitive interface flows well, facilitating smooth navigation from one section to another. Review collected by and hosted on G2.com.

We really wanted the email message to look like it was coming from our domain. This wasn't possible at our price point unfortunately. It's a little complicated in the back end but that is due to government regulations. Review collected by and hosted on G2.com.