Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Simple, Intuitive, but Needs More Flexibility"
4.5/5
What do you like best about DialMyCalls?

I love that DialMyCalls is pay-as-you-go. I feel like I can use it when needed, and I'm not stuck into a particular plan. I also just love how easy it is to set up a broadcast. It's very simple, very intuitive. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Yeah. I don't like how, when you start a broadcast, you can't save and continue later. You have to restart. Each time. It'd be nice if you could do half of it and then if you're missing some information, go and grab that and then finish the rest later without having to restart the whole broadcast. Getting the vanity phone number set up was a little bit complicated for us, as well. We're a remote office. So we don't necessarily want to use our personal numbers or home addresses. Review collected by and hosted on G2.com.

KP
Kitty P.
Small-Business (50 or fewer emp.)
"Boosts Outreach with Impressive Response Rates"
5/5
What do you like best about DialMyCalls?

I find the immediate response rate from automated voice broadcasts on DialMyCalls incredibly valuable. The first time I used it for a mass message, I had five clients call back within minutes, which was amazing. I also appreciate the simplicity of the interface; it's excellent. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

The only real drawback I've encountered is on the bulk email side of things when trying to ensure high deliverability rates for larger lists. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Transforms Communication with Speed and Clarity"
5/5
What do you like best about DialMyCalls?

I like how quickly DialMyCalls calls people and the clarity of the recordings, which ensures that people don't struggle to hear the messages. I appreciate that it allows us to use our church's phone number for calling, so if anyone has questions, they can call back and we can answer them live. The customer service is very personable, and I get answers the same day by email, call, or text, which won me over. Switching from our previous service, I found the fast calling with DialMyCalls truly changes the game for me. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

The phone setup could be improved. To make phone calls, you have to record and then set it up, which takes a little bit longer than I'd like. It would be easier on the app to just record and send it out. Review collected by and hosted on G2.com.

Matthew R.
MR
Matthew R.
IT Security Manager
Mid-Market (51-1000 emp.)
"The best platform for emergency SMS!"
5/5
What do you like best about DialMyCalls?

The best thing about DialMyCalls is how simple it is to use. It’s so straightforward that anyone can use it. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

There isn’t really anything I can complain about. The product worked very well for us. Review collected by and hosted on G2.com.

Jeremy .
J
Jeremy .
Quality, Safety & Conformance Manager
Mid-Market (51-1000 emp.)
"Intuitive, Fast, and Seamlessly Integrated—Setup Was Stress-Free"
5/5
What do you like best about DialMyCalls?

The set up with customer service was very easy. They took the stress out of the situation and were with you from start to finish during the setup. The interface is intuitive and easy to use for sending messages. The performance and speed of the system is very rapid. The price per unit is excellent. It connected to our other tools really well. The AI-powered features are very nice. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I have nothing that I would change about the system based on my experience. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy, Free Number Registration and Plans That Fit Our Organization"
5/5
What do you like best about DialMyCalls?

DialMyCalls made it easy to register our number to prevent it from being flagged as spam. This part of the process was free whereas other services charge a fee. The plans offered fit our organization well. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I had issues with the free trial. After signing up for the trial I was only able to send one test message before getting error messages about my number being unregistered or exceeding message limits Review collected by and hosted on G2.com.

Pedro Henrique Koeler G.
PG
Pedro Henrique Koeler G.
Student Developer, Office of Vice Chancellor for Research & Graduate Education
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Emergency Alert System"
5/5
What do you like best about DialMyCalls?

I like that DialMyCalls is very easy to set up, and allows us to keep the account active for long periods of time. It's perfect for our use case, where we have about 53 units, or a little under 100 residents, that we need to send text messages to. I appreciate having a system where I can just load up credits and have it stay active for long periods of time, since we use it infrequently. Additionally, setting up the system was extremely easy, as I was able to get a test going within five minutes. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

There isn’t anything that I dislike currently Review collected by and hosted on G2.com.

Ariel S.
AS
Ariel S.
Small-Business (50 or fewer emp.)
"Intuitive Interface with Excellent Support"
5/5
What do you like best about DialMyCalls?

I like the web interface of DialMyCalls because the UX is clean and efficient; I did not have any confusion about where to go to meet my needs. The customer support has been excellent; I had a few questions and the agents were able to answer all of them in a timely manner via live chat. The price is also a major plus for me, especially the Pay as You Go feature, which is excellent and suits my business needs perfectly. No other competitor has this feature. Additionally, the initial setup process was super easy. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

The only thing I can think about improving is the WYSIWYG (HTML editor) for text input. There should be options for including non-breaking characters and page break characters. Review collected by and hosted on G2.com.

DF
Dawn F.
IT Manager
Mid-Market (51-1000 emp.)
"Love how easy and fast information can be sent out."
5/5
What do you like best about DialMyCalls?

I really appreciate the contacts and groups you can organize in Dial My Calls. The reporting feature is helpful as well. I also find it useful that you can add users with different permission levels. We currently use this service quarterly, but we plan to start using it monthly. It’s very straightforward for our staff, who enjoy being able to save templates and set up recurring messages. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I would appreciate having access to more reports. We've noticed an issue where some texts are not delivered to recipients, and often there isn't a clear explanation for why this happens. While some reports provide helpful information, others make it difficult to determine the reason for non-delivery. Additionally, it would be much more convenient if we could preview reports directly on the screen instead of having to generate and download them each time. Review collected by and hosted on G2.com.

Ron m.
RM
Ron m.
Small-Business (50 or fewer emp.)
"Versatile Communication Tool with Excellent Support"
5/5
What do you like best about DialMyCalls?

I like DialMyCalls for its ease of use and the flexibility of having our own local and vanity numbers. Having a local number is very valuable because it allows our customers to text us at our office number, which makes them happy, and if they're happy, we're happy. The competitive pricing was also a significant reason we switched to DialMyCalls. I'm very happy with the tech support team, as they did everything needed to get our numbers ported over despite some initial difficulties. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I think the interface on the web could be improved a little bit. Not that it's very difficult, but it's not as intuitive as I would like. Review collected by and hosted on G2.com.