--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 997 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 997 scale: '5' date_modified: '2026-07-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 997 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews) - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews) - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews) - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews) - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews) - Helpful (44 reviews) - Setup Ease (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews) - Communication (39 reviews) - User-Friendly (35 reviews) **What users dislike:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews) - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews) - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews) - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews) - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews) - Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews) - Number Issues (11 reviews) - Phone Number Management (11 reviews) - Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews) ## DialMyCalls Reviews ### 1. Clean, efficient and transparent **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about DialMyCalls?** So far, so great. It just works. The interface is clean and simple. Support is extremely responsive. It appears I've found a great solution for our small HOA - we didn't have $90 or more a month from the major platforms, and the Pay As You Go is a perfect fit for our miniscule budget. **What do you dislike about DialMyCalls?** I'm a little concerned about getting "false positive" spam flags from the carriers (and not something specific to DialMyCalls). It'd be great if we could apply for and qualify as an "emergency services" client, so that we can notify our 50 homeowners and renters without concern that texts might not get through. This is definitely not a "dislike" in any way, just a reflection of what appears to be going on in the ecosystem. **What problems is DialMyCalls solving and how is that benefiting you?** cost-effective answer to rare emergency notifications to a small group of homeowners ### 2. Great for Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca T. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about DialMyCalls?** It is an excellent service for our school in keeping parents and guardians up to date. Love that it comes from OUR phone number and that parents are able to text us back to a central number. Evrything is tracked and you always have a history of text conversations. No more using personal phones when teachers or parents need to text message. I also love the auto dialing feature to leave mass recorded calls saving us time from contacting each parent and if voice mail picks up it will record the message. **What do you dislike about DialMyCalls?** I dislike the billing system and dont quite understand how are credits are used and gained. My package states I have 12000 credits a month but it is stating my credits expiring on a certain date. I have also been charged out side of the contracted amount stating that I went over when I still had credits. I would like more clarification on the account information. **What problems is DialMyCalls solving and how is that benefiting you?** It allows us to send mass text messages using our business number to keep our parents informed throug a computer application where responses and history is kept. Therfore, being able to track and monitor employee conversations. ### 3. Great Customer Service, very responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy C. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about DialMyCalls?** The customer service is superb 10/10! System is easy to use. Easy user setup and integreations. **What do you dislike about DialMyCalls?** More information could be provided in FAQ section. **What problems is DialMyCalls solving and how is that benefiting you?** Reducing confusion in communication methods. ### 4. Emergency Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DialMyCalls?** We love DialMyCalls as we use it as an easy way to notify all of our employees via text of important items like power outages, office closures, etc. It saves us a ton of time vs. the traditional phone tree method. **What do you dislike about DialMyCalls?** I can't think of any; possibly the ability to sync phone numbers with a SharePoint spreadsheet or a system like ADP? That way all employees and numbers are always current. **What problems is DialMyCalls solving and how is that benefiting you?** Notifying all of our employees in a quick and easy manner. ### 5. Communication that WORKS **Rating:** 5.0/5.0 stars **Reviewed by:** Reese R. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about DialMyCalls?** DialMyCalls is great for our non-profit to communicate with parents! Texts are the most effective communication it seems like and their platform offers an easy way to get the info out quickly! Their support has always been great too! **What do you dislike about DialMyCalls?** Everything works pretty well -- my phone takes a while to recognize the number is all. **What problems is DialMyCalls solving and how is that benefiting you?** I need to be able to get parent communication out quickly and DialMyCalls allows me to do that! ### 6. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabby R. | Human Resources Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about DialMyCalls?** It is so simple to use. support is so helpful and easy to work with. To add all employees you can just upload a list and the process is so smooth and accurate. **What do you dislike about DialMyCalls?** I have nothing bad to say, you guys make it simple. **What problems is DialMyCalls solving and how is that benefiting you?** when we have to send out a weather alert urgently, with just a few clicks everyone can be notified right away. ### 7. Dial My Calls allows us to directly communicate with all of our associates when necessary! **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about DialMyCalls?** Dial My Calls allows for instant and direct communications with our associates. They have made a platform that is easy use, easy to imlement, has all the necessary features that we require, and is always ready when we are. **What do you dislike about DialMyCalls?** We currently do not see any downsides with the service. It has been a great help to unburden the necessary communications when we need it **What problems is DialMyCalls solving and how is that benefiting you?** It allows for complete and instant communication with our associates when we deem it a necessary task ### 8. Great Starter **Rating:** 2.5/5.0 stars **Reviewed by:** Stevens Wealth Solutions S. | Chief Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about DialMyCalls?** The convenience of a dialer that offers trial and customer support. **What do you dislike about DialMyCalls?** It is not as user friendly for beginners. **What problems is DialMyCalls solving and how is that benefiting you?** Contact with leads and ease of dialers using voice messages. ### 9. Very pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Sidney C. | Ministry Tech Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2023 **What do you like best about DialMyCalls?** DialMyCalls allows us to reach all our contacts quickly and easily. The cost is affordable, and the support team is phenomenal. Adding new contacts is very easy. **What do you dislike about DialMyCalls?** They are great compared to similar companies. Nothing I dislike. **What problems is DialMyCalls solving and how is that benefiting you?** We needed a solution for contacting our members quickly and easily that provided good quality and different options. Our members are kept up to date about events. ### 10. Not very Userfriendly **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about DialMyCalls?** I likt the new feature to have a chat support tech. That is a nice addition-thank you! **What do you dislike about DialMyCalls?** Apologies, yet the site really isn't very user-friendly in my opinion. I'm semi-tech middle age office manager that has worked in numerous offices and consider myself pretty techsavvy. Yet this site seems antiquated. It isn't very easy to use or navigate. I would like not to have to utilize customer support at all. I would like to be able to have things simple enough that i don't even had to reach out to a support tech (even though that is a nice addition-thank you). It is noteworthy that we only use DialMyCalls a handful of times throughout the year. So, the frequency of use isn't super high. We use it to blast out messages to our congregation members for special announcements, weather closures etc. Thanks for yoru time. **What problems is DialMyCalls solving and how is that benefiting you?** it does allow me to send a mass blast via voice message or text out to a whole group at once which is helpful. That can benift us greatly to gain additional awareness to our members. **Official Response from David Batchelor:** > Thank you for your feedback! Since your review is anonymous, we couldn’t look into your account further, but we’d love the opportunity to chat and address any confusion. One of the biggest compliments we receive from our members is how easy our platform is to use. If you’re open to it, please reach out and feel free to ask for me directly. I’d be happy to arrange a call to discuss your experience. Additionally, I want to clarify that we’ve had live chat support for many years, so this feature isn’t new to us. We’re genuinely puzzled by your review and would appreciate the chance to understand your perspective better. Looking forward to hearing from you! ### 11. Convenient and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew T. | Senior pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about DialMyCalls?** What I like most about this service is the ease and affordability this service offers. I'm able to reach out to my contacts less than a minute and achieve what would normally take me hours **What do you dislike about DialMyCalls?** I have issues with logins. I had another login and despite logging out - it keeps putting me back in the old account **What problems is DialMyCalls solving and how is that benefiting you?** The issue of making contact with hundreds of people ### 12. DIALMYCALLS GOOD WITH ME! **Rating:** 4.5/5.0 stars **Reviewed by:** Najee M. | Acquisitions Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about DialMyCalls?** I love the broadcast feature ! It was so easy to import contacts and share a message with all of them. The platform is user friendly and easy to understand. I love it. So far the platform has been great ! **What do you dislike about DialMyCalls?** So far I haven't found any issues with the platform **What problems is DialMyCalls solving and how is that benefiting you?** The problem I faced was the tedious task of reaching out to multiple business colleagues at once regarding the same topic. Now I can reach them all at once. I am very grateful ### 13. Exactly as described and meeting our expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Toshia W. | Church Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about DialMyCalls?** The system was complicated very ease to use. Love that they have customer support available and they respond in a timely manner. **What do you dislike about DialMyCalls?** Honestly I currently don't have no issues at this time. It may come later but as of now there is no issues **What problems is DialMyCalls solving and how is that benefiting you?** Being able to get the notifications out to all memebers at once while ensuring the message is being received no one's left out. ### 14. Superb, intuitively sensible operation backed up by excellent customer support and service **Rating:** 4.5/5.0 stars **Reviewed by:** Henry M. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** Dial My Calls has an excellent system that is highly user-intuitive in design and, therefore, very easy and effective to use. The Dial My Calls system is supported by excellent customer support and service. We have had great support from Sarah Holobaugh, National Sales Executive from the time we initially explored the platform and what it had to offer, to easily migrating to Dial My Calls and using it every day. Sarah's technical colleagues, especially Chris, are exceptionally thoughtful and helpful too. We like the way you can schedule your phone calls, texts and emails to be sent at a particular time, on a particular date. The ability to pay for a year's worth of service on signing the contract is also a huge plus andsupports accountabilty and demonstrating sound value for money for Dial My Calls expenditures. **What do you dislike about DialMyCalls?** Refreshingly, there are very few downsides. The only one that comes to mind is the way that sending a combined phone/text/email message requires doing it seperately, twice, once for the phone messsaging, and once for text and email combined. **What problems is DialMyCalls solving and how is that benefiting you?** Letting members of our large community-focused organization, which jas 100+ members, know about upcoming events and meetings in a timely and helpful way. ### 15. Teachers experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mary I. | Social studies, teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** Well, I like most about dial my calls is I can see where the parent or student gets the call. I also like the easy recording I can create for the outgoing calls. And it is super easy and it is friendly to navigate through the systems. **What do you dislike about DialMyCalls?** What I like least about it is I only have so many allotted calls I can make before I'm charged, which is no big deal however I like to see that in advance instead of waiting for me to send the call messages out and I get an error message that I need to pay for some more time. **What problems is DialMyCalls solving and how is that benefiting you?** Because I am a teacher I have to send out a mass number of parent contact calls and this gives me the recording one message and I can send it to all the parents. And how would benefit me is when it comes to students check-in I can contact the parents with updates for the Student their child and they can respond back. ### 16. DialMyCalls is a true time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal C. | Research Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** The calls come from my number and I can send them out any time and they go out as scheduled. This is such a time saver for me and my staff. I also like getting a report after the calls go out to see how many people were reached and which numbers were not still current. The program is really easy to use and I can jump into it and send a new round of calls in just a few minutes. **What do you dislike about DialMyCalls?** The only downside I can see is that some people don't listen to the message, they just call me back because they missed a call from my number, which is not the fault of DialMyCalls. **What problems is DialMyCalls solving and how is that benefiting you?** My calls are reminders to send in health screening materials. Sometimes people just need a reminder. We don't have the man power to make all of these calls, so this is a real time saver for us. ### 17. First impressions of DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathon S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about DialMyCalls?** After a brief introduction from Chris at DialMyCalls, I got the system and account set up quickly. We ran our first test today to check the system’s performance and were impressed by its simplicity. All our employees are now enrolled, and we plan to use the service for emergencies and schedule updates. I only needed to reach out for support once, and the technician was highly knowledgeable, answering my questions swiftly. I highly recommend this service for keeping your team informed. **What do you dislike about DialMyCalls?** At this point, I do not have any complaints. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls is essential for keeping our employees updated on schedule changes, weather conditions, and building emergencies. Given the size of our facility, text messages are often the most effective way to reach everyone. DialMyCalls addresses this need by sending texts, emails, and phone calls as needed. ### 18. DialMyCalls Review **Rating:** 4.0/5.0 stars **Reviewed by:** Matt P. | Network Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about DialMyCalls?** It's perfect for quick announcements, reminders, and emergency alerts. The setup is simple, and messages are delivered fast and accurately. **What do you dislike about DialMyCalls?** The mobile app is functional, but not as robust as the desktop version **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls excels at reducing manual workload. I was able to record a voice message, upload my contact list, and schedule a mass call within minutes. **Official Response from David Batchelor:** > Thank you for your feedback about the mobile app. We are continuously working on improving our mobile app to provide a better user experience. ### 19. DialMyCalls Review: A Game Changer for Effective Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about DialMyCalls?** DialMyCalls has been a fantastic tool that has made my life so much easier! Its convenience and effectiveness have exceeded my expectations. Whether I need to send out a quick text blast or make automated phone calls to a group, DialMyCalls gets the job done quickly and efficiently. The platform is user-friendly and saves me a lot of time by allowing me to schedule messages in advance and manage my contact lists seamlessly. **What do you dislike about DialMyCalls?** How can I dislike it? One of the best features is how easy it is to send important updates or reminders to a large group with just a few clicks. The ability to track responses and receive feedback instantly has also been incredibly helpful. DialMyCalls has streamlined my communication, making it hassle-free, and I highly recommend it for anyone looking for an effective and convenient solution for mass messaging. **What problems is DialMyCalls solving and how is that benefiting you?** Overall, DialMyCalls benefits me by streamlining communication processes, saving time, and ensuring that important messages are delivered reliably and effectively. ### 20. User friendly, great communication tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Marie H. | Business Support Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about DialMyCalls?** Easy to use and efficient. Having a large company with over 650 employees communication can be challenging when regular methods are down or in times of emergencies. Dial My Calls helps us reach everyone making sure our information is received. It is easy to use and integrate with our staff. **What do you dislike about DialMyCalls?** I have not seen a downside yet, so far it has been a great tool for our company. **What problems is DialMyCalls solving and how is that benefiting you?** Communication Problems. We have a large work force with over 650 employees, from sales to operations some working from home, offsite/onsite or in different locations in any given day. DialMyCalls helps us reach everyone when information needs to be sent out, especially in emergency situations. When our power or networks are down, DMC has been essential to reach out staff. ### 21. Easiest onboarding ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about DialMyCalls?** The sales and customer support are fantastic. Very quick response time **What do you dislike about DialMyCalls?** Minor glitch getting a local phone number set up, but the issue was resolved very quickly. **What problems is DialMyCalls solving and how is that benefiting you?** Reducing our employee contact time 100 fold. ### 22. Amazing program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about DialMyCalls?** It's extremely simple to use and navigate and has amazing features. **What do you dislike about DialMyCalls?** I don't have any complaints about the program so far. **What problems is DialMyCalls solving and how is that benefiting you?** Dial my calls is creating an easy-to-use platform that can help large schools and organizations get messages to clients, staff and parents in a seamless way! ### 23. Non profit use **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Membership VP, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about DialMyCalls?** I have used this service for years for my non profit. Good pricing, great service. Does what is promised **What do you dislike about DialMyCalls?** Actually, I have nothing negative to say **What problems is DialMyCalls solving and how is that benefiting you?** Communication with over 100 members in a timely manner **Official Response from David Batchelor:** > We appreciate your feedback and are happy to hear that our service has helped you effectively communicate with your members. Thank you for choosing DialMyCalls for your non-profit organization. ### 24. New User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about DialMyCalls?** Allows pay-as-you-go! I need to send out a mass text occasionally for my company once or twice a year. Other providers require monthly subscriptions. With dialmycalls.com it's been easy to work with the interface and simply pay when I need it -- no paid subscription needed. **What do you dislike about DialMyCalls?** Do be aware with ANY mass text service it takes a LONG time to get verified as a legitimate user, so plan ahead! **What problems is DialMyCalls solving and how is that benefiting you?** Mass employee communication even to employees that do not have company email. ### 25. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Cody C. | Plant manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about DialMyCalls?** Reaching out to so many people so easily so fast **What do you dislike about DialMyCalls?** The credits for characters in the text message **What problems is DialMyCalls solving and how is that benefiting you?** When I need to let my employees know we're not working or we're gonna be delayed at work or any message I need to get to my employees quickly ### 26. A phenomenal App **Rating:** 5.0/5.0 stars **Reviewed by:** JeCory K. T. | Math Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about DialMyCalls?** The fact that I can send out robo calls and messages to each of my students parent's **What do you dislike about DialMyCalls?** No downsides that I've come across. I don't dislike the app **What problems is DialMyCalls solving and how is that benefiting you?** Keeping parent's of students informed ### 27. Honest review by financial professional **Rating:** 3.0/5.0 stars **Reviewed by:** Joshe B. | senior advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about DialMyCalls?** I like that you can have the ability to recieve texts to basically any number that is not a mobile number, especially my office line. So many people text numbers thinking they are cell phones and not knowing they are not. This allows you to get those and not miss potential responses or cleints. **What do you dislike about DialMyCalls?** I do not like that you cant respond to the text directly by email where the incoming message is sent to. It makes you click a link to login and view it. And then when I log in I cant find the messages anywhere. The worst thing is that I cant figure out how to send a text from the number I have set up. **What problems is DialMyCalls solving and how is that benefiting you?** receiving texts to my opffice line so I do not miss potential clients and not have to give my personal cell to clients **Official Response from David Batchelor:** > Hi Joshe, Thank you so much for your feedback! We’re currently working on a feature that will allow you to respond to text messages directly via email. In the meantime, I highly recommend using our mobile apps, available for both iPhone and Android. They let you respond instantly in real-time, and many of our customers find them incredibly easy to use. Let us know if you need any help getting started! ### 28. Makes Reaching Customers Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Makenzie R. | Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about DialMyCalls?** DialMyCalls allows you to reach a large number of customers in a short period of time with no hassle! We use it frequently when we encounter service delays and to inform customers of expired payment methods. **What do you dislike about DialMyCalls?** I wish DialMyCalls would automatically call the second number provided without having to set up a second Broadcast. **What problems is DialMyCalls solving and how is that benefiting you?** We are able to call hundreds of customers with-in a short period of time instead of taking days trying to reach out to customers manually. ### 29. Amazingly User Friendly Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about DialMyCalls?** DialMyCalls is extremely user friendly and efficiently accomplishes the goal of sending out communications quickly. **What do you dislike about DialMyCalls?** I don't have anything negative to say about the company! **What problems is DialMyCalls solving and how is that benefiting you?** Sending communication quickly to update parents for different school related time sensitive changes (bus delays) they need to know about. **Official Response from David Batchelor:** > We're thrilled to hear that you find DialMyCalls user-friendly and efficient for sending out communications. Thank you for your positive feedback! ### 30. Great App for Business Updates Via Text or Call **Rating:** 4.5/5.0 stars **Reviewed by:** Kris E. | Marketing, Communications, and Media Buying, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2020 **What do you like best about DialMyCalls?** The app is available on both desktop or smart device which provides a lot of flexibility. Our congregation uses it for weekly reminders and for emergency or weather related updates. You have options to record a personal message or to use the text or built in voice features. Upload your contacts and you're off in just a few minutes for your first broadcast. **What do you dislike about DialMyCalls?** Editing your contact list can be a little time consuming but this is a minor inconvenience. **Recommendations to others considering DialMyCalls:** Very pleased with this app. Easy to set up and use. I would highly recommend if you have a broad base of clients/customers/members to reach on a regular basis. **What problems is DialMyCalls solving and how is that benefiting you?** Having the immediate ability to contact our members about emergency or weather related events is a huge time saver and helps get needed information to everyone with a landline or mobile number instantaneously. Many of our older members don't use email or social media so this is invaluable in reaching out to them. ### 31. Extraordinary, Instant Communications with My Members and Church **Rating:** 5.0/5.0 stars **Reviewed by:** Julia T. | President of Carteret County Retired School Personnel of North Carolina Retired School Personnel, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** DialMyCalls allows me to send reminders, alerts, emergency changes of venue or meeting times, and more with the greatest ease. I can also create new groupings of my contacts to fit each occasion. Moreover, the bespoke, tailor-made style of messages makes this process exciting and efficient. The customer support is wonderful and fast. The most amazing thing, too, is that it's low cost, and using DialMyCalls for my three non-profit groups is SPECTACULAR for me. Believe me, I used to call each member one of my groups INDIVIDUALLY the first year I became its president. Now, I can call ANY group and leave my messages! My primary roles has been president of two non-profits, state secretary of another non-profit, and a church member who hosted a dinner for my fellow believers. <>< **What do you dislike about DialMyCalls?** The UI still trips me up at times, and I find myself sometimes having to start from scratch. Then again, I'm a septuagenarian! Nevertheless, I've used DialMyCalls for the past three years and am GRATEFUL that it exists! **What problems is DialMyCalls solving and how is that benefiting you?** I don't have to call my organizations' members one by one! ### 32. Student Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Billie-Paige P. | Portfolio Leasing and Marketing Coordinator (Absorbed as Prior PSM For Client at Cardinal), Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about DialMyCalls?** Ease of the platform. Anyone with fingers and a brain can master sending a message. The process is quick, the calls or texts are genuinely placed right away, and the ability to review the call results is highly appreciated. **What do you dislike about DialMyCalls?** The software helps bridge a communication gap with our students, prospective tenants and our parents. Verifying your toll free number can be a bit of a struggle, but that's going to be a situation that you'll have with any vendor ~ fortunately DialMyCalls has agents readily available to assist. **Recommendations to others considering DialMyCalls:** Make the switch - you will be glad you did. **What problems is DialMyCalls solving and how is that benefiting you?** Communication, Outreach and Mass Message Distribution- We finally have an affordable way to reach out to our waitlist, residential body, and social media followers at once ~ without paying dozens of people to cold call the phones for hours on end. The ability to efficiently reach large groups at once directly affects our bottom line in multiple areas. ### 33. Great solution **Rating:** 4.5/5.0 stars **Reviewed by:** Barb P. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about DialMyCalls?** After entering the contact numbers - either cell or landlines in our case - a simple recorded message, review and send. What a fabulous way to get messages out to 100+ people! Our members loved it. The manager loved it. Couldn't be easier. **What do you dislike about DialMyCalls?** I have to learn to talk a little slower. The confusion of my voice--but as a recording--makes people think twice before they really start listening. We don't allow the message to repeat which maybe we should. With more use, this will become a very valuable tool and our building tenants will get used to a uniform greeting each time so they know to expect a message. **What problems is DialMyCalls solving and how is that benefiting you?** I don't have to make 110 copies of a message and deliver it to 110 doors for immediate reading. HUGE Time-saving! Thank you! ### 34. Perfect for landlords **Rating:** 4.0/5.0 stars **Reviewed by:** Vandale G. | Plumbing Designer/BIM Modeler, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about DialMyCalls?** Ease of use. Once you get the hang of things, it is easy to make changes and update your messages. **What do you dislike about DialMyCalls?** The verification process is a bit long, but after you get through that process it is easy. **What problems is DialMyCalls solving and how is that benefiting you?** I use this to notify my tenants of upcoming rent payment due, inspections, etc. ### 35. Very easy, Very Affordable, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brad G. | CISO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about DialMyCalls?** Dial my calls isa very intuitive app and easy to implement. **What do you dislike about DialMyCalls?** when using the iOS app, message templates weren't easy to find **What problems is DialMyCalls solving and how is that benefiting you?** Ease of use for mass notifications ### 36. very happy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about DialMyCalls?** So happy with the customer service and the ease of use of the platform! **What do you dislike about DialMyCalls?** Nothing so far, very pleased with our experience. **What problems is DialMyCalls solving and how is that benefiting you?** We needed a texting platform with an app that could send mass broadcasts, none of the other companies we looked into has this feature ### 37. Great Idea but seems a little buggy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about DialMyCalls?** It helps us with oiur mass text notification needs at a very reasonable cost. **What do you dislike about DialMyCalls?** It seems a little buggy. Nothing that has prevented us from using it, but it seems like every other time I use it, there is an error that I need to get on tech support with. 9 times out of 10, the tech support is excellent though.. **What problems is DialMyCalls solving and how is that benefiting you?** Dial my Calls is a quicker, more efficient and more user friendly way to disseminate information. ### 38. Exactly what we needed. Easy to set up and manage for our small fruit farm. **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan C. | Technology Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about DialMyCalls?** the set up and management of contacts is very easy. The credit system is easy to understand. Can schedule the calls to go out when I want them to. And now you don't have to purchase blocks of credits. You can purchase just what you need. **What do you dislike about DialMyCalls?** the only issue I can think of would be slightly longer recording for a credit. The nature of our business requires about a 35-40 second call to include all the info and not wanting to waste the extra for a full minute we squeeze what we can into the 30 second slot. **What problems is DialMyCalls solving and how is that benefiting you?** We used to mail postcards about the berry season opening day but one year many of the cards got delayed and another year they all mysteriously "disappeared" and never got delivered. Our customers really appreciate the heads up that the short berry season is opening. ### 39. Easy to use and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Paul d. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about DialMyCalls?** The learning curve is easy. The price is also reasonable. **What do you dislike about DialMyCalls?** Some of the added FCC requirements can be a bit difficult to wade through. I have wondered what applies to me and what doesn't. **What problems is DialMyCalls solving and how is that benefiting you?** We send weekly informative updates to our parishioners. They come through clearly and in a very timely manner. ### 40. My experience with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Doniphan S. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about DialMyCalls?** My experience thus far has been exceptionally positive. the platform enables me to efficiently communicate with my entire client base through bulk calls and texts messages at a highly competitive rate. DialMyCalls is both prompt and courteous, ensuring a seamless experiece. **What do you dislike about DialMyCalls?** So far I have not had any bad experiences. **What problems is DialMyCalls solving and how is that benefiting you?** For the times we have bad weather and need to close our center down, we needed a way to send out a mass call to those who are excepting our meals for the day. We also use it to call our monthly clients to remind them to pick up their frozen meals. ### 41. Excellent Program **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about DialMyCalls?** Easy to Use and It will help our Business Grow Faster **What do you dislike about DialMyCalls?** Overseas employees cannot access. We have a back office staff that works for our company. **What problems is DialMyCalls solving and how is that benefiting you?** We do get locked out but customer service is fast in resolving the issue. ### 42. EASE OF USE! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark r. | Math Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about DialMyCalls?** As stated with the Title: "Ease of use!": Make a recording, store it, use it again & again, the report that states if the person answered the/answering machine, & the timed recording output. Very nicely done---> CLAP! CLAP! CLAP! **What do you dislike about DialMyCalls?** Nothing I can think of. The platform is "User Friendly!" If it wasn't, I never would have continued to use it. **What problems is DialMyCalls solving and how is that benefiting you?** I'm a teacher with 100 plus high school students; rather than try to call, say 20 parents, I just make a recording. My recording may state that their son/daughter is not doing their classwork/homework, or on their cellphone, or talking during the lesson---> disrupting the learning environment. Just send out the same message which pertains to those students in one timed episode, instead of sitting there for about 2 hours trying to call each individually. Enough said! ### 43. So far, so good. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about DialMyCalls?** I like the ease of use. The incredible help in startup was a blessing. **What do you dislike about DialMyCalls?** I would like a bit more time for a voice recording. Otherwise, I can't think of another dislike yet. **What problems is DialMyCalls solving and how is that benefiting you?** It is allowing us to keep our members "in-the-know" with pertinent church business and activities. Additionally, for those who are on our "prayer chain", they can be informed of particular prayer requests. ### 44. PERFECT for sending a quick text **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren D. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about DialMyCalls?** Our normal system was having issues and I got this working and sent within a half an hour. Exactgly what I needed. It was easy to use and the chat was helpful when I had some clarification questions. **What do you dislike about DialMyCalls?** I'm sure the wording was there, but I missed having to use 2 credits after a certain amount of characters were used. **What problems is DialMyCalls solving and how is that benefiting you?** We needed to remind parents to sign up for conferences. It was much easier than sending out another email. ### 45. Interface is easy to navigate and use. Great Features and solid pricing structure! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about DialMyCalls?** Ability and ease to customize groups and send messages **What do you dislike about DialMyCalls?** We did now know about he software sooner. **What problems is DialMyCalls solving and how is that benefiting you?** We need to send real time updates to our parent body. Program is easy to use and app based! ### 46. New User, But Happy With Results **Rating:** 4.0/5.0 stars **Reviewed by:** Don S. | Director of Development & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about DialMyCalls?** My company is only a few broadcasts into using the system so far, but thrilled with the results. Our first broadcast to our clients returned a 90% text success rate! That's 30% higher than any email campaign we've launched in the past. We could not be more happy and look forward to continue using their products. **What do you dislike about DialMyCalls?** At this time, we do not have any complaints. **What problems is DialMyCalls solving and how is that benefiting you?** Our nonprofit serves over 800 families consistenly each month and communcating with each client has been extremely difficult. We decided to go the text and phone tree route, and DialMyCalls has answered with great success. We now have the ability to easily communicate important updates to our clients. ### 47. Works great for all of our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Dianne F. | Administrative Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DialMyCalls?** Our school has students traveling outside of regular school hours. I love the app on my phone so that as the administrator I am able to quickly and easily send out updates to all of our parents immediately. It is an easy app to use not only on my phone but on my computer as well. I would highly recommend this, especially if you have to use it on a regular basis, it is very simple but powerful. In fact, I have never had to reach out for customer support because it has been seamless for our school. **What do you dislike about DialMyCalls?** Haven't had any problems or complaints yet. **What problems is DialMyCalls solving and how is that benefiting you?** Making announcements to parents about when to pick up their sons after an event. ### 48. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2024 **What do you like best about DialMyCalls?** This service is easy to set up and use. It was exactly what I was looking for to reach out to contacts in a group. I look forward to integrating it into my business. I like that I can reach out on multiple platforms. **What do you dislike about DialMyCalls?** I need to figure out the pricing. I didn't really look the pricing, as I was in a time crunch. **What problems is DialMyCalls solving and how is that benefiting you?** Quickly reach out with an important message. ### 49. Great Way to Keep Everyone Informed **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan H. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2024 **What do you like best about DialMyCalls?** It's perfect for sending the same voice message to everyone that needs to be in the know. **What do you dislike about DialMyCalls?** I don't dislike anything about it. It works perfectly every time. **What problems is DialMyCalls solving and how is that benefiting you?** I use it mostly to organize family events. Also I use it to let select individuals know my plans whenever I travel. ### 50. Wonderful working with DMC **Rating:** 4.5/5.0 stars **Reviewed by:** Martin B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about DialMyCalls?** We really like the ease at which we were able to implement and utilize dialmycalls api to process many of our patient communications be it the status of their lab results, appointment reminders and responses to support request. We especially like dialmycalls easy of processing calls to landline phones. **What do you dislike about DialMyCalls?** It was a little bit troublesome at first getting use to the requirements of the api calls and how the naming conventions worked for the recordings because it really is not that intuitive. But once we got the hang of it it was smooth sailing. **What problems is DialMyCalls solving and how is that benefiting you?** Updating our patients without getting stuck in telephone tag. Many times the communications are repetitive and well suited for an automated voice message. ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+21%3A07%3A14+-0500&secure%5Bsession_id%5D=c11eb449-1634-4580-a888-2045e66d8b4d&secure%5Btoken%5D=50123878d742ee46d6f42b576a96d41d96b95d6581748a670a7af1cc1ddea77d&format=llm_user) ## DialMyCalls Integrations - [Onboarding Software](https://www.g2.com/products/onboarding-software/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) ## DialMyCalls Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (564 reviews)