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15 Dialer360 Reviews
Dialer360 has made making the process of calls so much smoother and has allowed for much more outreach, with crystal clear connections. We've also had a lot of luck regarding issues, but when we have had some small problems, the tech support has been right there to guide us out of the issue and provide a solution to the problem. Review collected by and hosted on G2.com.
Dialer360 does lack a level of automation that most companies are wanting, and a lot of similar products are starting to offer to remain competitive. While we don't have many complaints, an enhanced level of automation would make Dialer360 even better. Review collected by and hosted on G2.com.
Useful for startups who are not well estaqblished to setup their own customer support.
Comes in handy when people need to access these services remotely. Review collected by and hosted on G2.com.
Interation with your own product isn't possible. So for people looking to create a single platform for services and support, it is a dissappointment.
Multi-language support cannot be expected from the tiil yet. Review collected by and hosted on G2.com.
Dialer360 helps greatly in making calls smoothly with amazing connectivity and a super easy-to-use user interface. The technical support is always spontaneous to respond and resolve any issues. Review collected by and hosted on G2.com.
I believe that adding automation would be a very useful feature for customers. Other than that, Dialer360 meets the necessary requirements and provides great support. Review collected by and hosted on G2.com.
I set this up for a friend's contact center back in 2021 and to this day it's been fantastic! She's expanded and at least 3 other contact ceners I know are using it.
I like that technical support is always ready to help, The software interface is user-friendly designed and he is always available if any questions or Support(technical).
They posses an excellent support team. Tech support is always there to help if there's an issue. There was never any interaction with them as there is no scope of technical issues, they always provide service if asking if everything is smooth every 30 minutes. They give the best support in all aspects and worth doing business. They are trustworthy and can rely on them always. Review collected by and hosted on G2.com.
The fluctuation in price sometimes make it tough to manage daily budgets . Service, quality and especially I noticed no company maintains such a huge team for providing CUSTOMER service. Review collected by and hosted on G2.com.
Best CRM tool I have ever work. Reduce all effort and man power Review collected by and hosted on G2.com.
AI to be more accurately work to provide 100% result also more automation required Review collected by and hosted on G2.com.
The best thing which dialer360 is that its helps to get all 1000s leads to move to next bucket of progress Review collected by and hosted on G2.com.
AI facilities sholud be more advance level required which will do automate my job Review collected by and hosted on G2.com.
I like that you can log in from anywhere with an internet connection. There is an automated time zone feature. It's easy to use and is available in different languages. Review collected by and hosted on G2.com.
The call quality was poor at times. This could have been due to my connection or the software, I'm not sure. Review collected by and hosted on G2.com.
