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Great System!
175 DialedIn Reviews
Overall Review Sentiment for DialedIn
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Dialed in is easy to use and runs smooth. It's by far the easiest and best program I've used in my 20 years of my career using automatic dialer systems. Dialed in never crashes, it's super simple to navigate and the call quality is above and beyond what I've used before. Review collected by and hosted on G2.com.
There's really nothing that I can see as a downside to Dialed in. It has legitimately ran perfect since I've used it. It's also worked perfect when I was working in the office and working remotely. Review collected by and hosted on G2.com.
I love how the dashboard shows all agents top sales and keeps everyone accountable and working to be the best agent Review collected by and hosted on G2.com.
Nothing at all! System works great! Very up to date with technology Review collected by and hosted on G2.com.
Chase has the best GUI of any dialer I have used and managed, everything is at your fingertips. Their customer/ tech support is beyond amazing. I know a lot of the guys their on a first name basis. Joe, Ken, Dylan and Dakota are always there to help when we need them or when I need to learn do something in my own and not need to have to call them unless it's if absolute importance. Review collected by and hosted on G2.com.
I wish it was not only windows based and required the use of parallels on other operating systems. The admin software and get. Bit laggy sometimes. I wish there was a way to make it run a little more smoothly. Review collected by and hosted on G2.com.
I like two most important things;
Analytics: I find DialedIn’s detailed reporting and analytics incredibly useful. They help me keep track of performance metrics and adjust strategies based on solid data, making it easier to make informed decisions.
Second, User-Friendly Interface: I really appreciate how intuitive the platform is. It’s easy to navigate and use, which means I can get started quickly without needing to spend a lot of time learning how everything works. Review collected by and hosted on G2.com.
I actually like everything about it, just the little glitch sometimes when transferring an agent that's annoying. Review collected by and hosted on G2.com.
What I like most about dialed in is the ease of the system, contacts are easy to reach and disposition to get back to the task at hand faster. The way it is set up everything is findable without much prior knowledge to the system. Everything I need is in one place to reach my clients. Review collected by and hosted on G2.com.
I don't have much that I dislike about dialedIn at this time I have no complaints. Review collected by and hosted on G2.com.
I been a customer service agent for more than 15 years and i used diferent softwares and they had a lot of bugs or crashes but chase is diferent its stable, intuitive and easy to use Review collected by and hosted on G2.com.
The only complaint i have is when you accidentally click on the dialer window it closes and its hard to put it back in place, you have to go offline and grab the dialer manually and arrange it ,also i wish we can change the colors of the interface so it can be a litle more fun to work with Review collected by and hosted on G2.com.
The ease of dialed in as an outbound dialer is amazing! The application is so user friendly and has made our sales process seamless! Review collected by and hosted on G2.com.
I think dialed in needs a better notification of when a call comes in. Beep or some sort of sound Review collected by and hosted on G2.com.
