DialedIn Reviews & Product Details - Page 2

I love the callback feature. We use to use a different dialer and there was no way to set callbacks. What I love more is that it will remind you when to call your clients back. Very handy! Review collected by and hosted on G2.com.

The conference button disappears every so often. Also when manual dialing a bunch of random numbers pop up and interrupt me from completing the number and dialing it. So I have to fidget around to get it to dial the number I want. Review collected by and hosted on G2.com.

Using DialedIn is easy to use, better than the other ones I have used in the past because it allows you to disposition each call according, easy to find call backs, track sales, and follow ups. Review collected by and hosted on G2.com.

Fairly new to using DialedIn, no complaints. Review collected by and hosted on G2.com.

Where do I start, to be honest I am always a bit skeptical when using softwares I'm not use to but DialedIn definitely exceeded, my expectation. As a customer support agent for 3 years this is one of the easiest I've faced. I use this software everyday. To able to input and change information with ease makes everything alot better. Using DialedIn makes me enjoy doing my work each day based on how you can manoeuvre around simplistically. Including how everything you need is integrated at the push of a button with no difficutlies. Review collected by and hosted on G2.com.

I have no complaints or dislikes! Simply just the most effective software especially how everything is implemented and flows in order making my job as customer support better. Review collected by and hosted on G2.com.

I have been using DialedIn for 2 months now and honestly I did not expect it to be so GOOD. I enjoy how simplistic, and very easy it is to manuever making my work duties alot more easier amongst exciting! Also I enjoy how it is easy to implement or change user information with little action or processing to integrate and get my tasks done. Lastly, it feels just right for someone like myself in this line of field for customer support as it suits all my needs for ALL my calls and communication especially since I use it 6/7 days of the week with no major issues. For sure is user friendly and is suitable for any communications Review collected by and hosted on G2.com.

Usually there are some dislikes with certain softwares/application but I cannot find any with my time using DialedIn so, definetely the best in ALL my 4 years of taking calls as a Customer service representative. Nothing but the best, the only thing I would suggest is to have the appearance stand out more with better fonts, colors so it can seem more modern, otherwise, no dislikes here. THE BEST! Review collected by and hosted on G2.com.

Simple. I really like the simplicity of the interface.

Also, it has quite a few useful features, for example: being able to increase my microphone sound for customer that are hard of hearing.

I've been using it 9 hours a day for 3 months now as a transfer agent and I like it so far. Review collected by and hosted on G2.com.

There isn't much that I don't like. Rarely there is a small issue that the info page about the customer will freeze sometimes. You will still get the call, it just takes a few seconds for the info to show up. Review collected by and hosted on G2.com.

The seamless data entry aspect form cold calling them and seamlessly adding them to our database along with call notes for future call use. Review collected by and hosted on G2.com.

Nothing to fixate on about dislike. I believe dialedIn is a 10/10 Review collected by and hosted on G2.com.

I love how everything is so self explanatory, all of the bottons are labeled clearly & have images that correspond with the function. It's very easy to use, the audio comes through clearly, and there are very rarely glitches. My favorite part is the Call Back function, it's so nice to not have to remember who i have to call back at what time. Review collected by and hosted on G2.com.

There are sometimes glitches when the customer can't hear me, but it's easily fixed by wiping all settings Review collected by and hosted on G2.com.

Dialed In by Chase Data offers an amazing VOiP service, but it’s much more than that. The platform is fully customizable and seamlessly integrates with my CRM, making it a vital part of my business operations. Their staff is exceptional, providing personalized support whenever needed, making it feel like working with family. The billing is straightforward, and the ability to customize billing based on minutes used is a huge plus. Overall, their tech solutions have exceeded my expectations. Highly recommended! Review collected by and hosted on G2.com.

There are no dislikes I have the product and service is impeccable Review collected by and hosted on G2.com.

I use the callback feature for 4.5 years.

It's nice when the holiday season comes around.

When it seems like no one wants to spend money from cold calls.

I can go to my callback list and call those customers that heard my pitch and wanted the product, but they didn't have anymore time for the call.

I can call them back and usually get the sale. Review collected by and hosted on G2.com.

I wish you could go back to the lead that you dispositioned incorrectly, or accidentally passed over.

Sometimes I cycle through leads that I've called for so fast that I pass over ones that I haven't called yet.

I then have to wait to see if the lead cycles through again.

Maybe an undo button would be nice.

Keep up the good work.

Thanks Wayne Review collected by and hosted on G2.com.

I like how responsive and user-friendly the software is. The best part for me is that it reminds me about all my scheduled calls, unlike other call softwares. It also allows me to see my total performance for the week and how much I'm likely to take home for my next paycheck! Review collected by and hosted on G2.com.

I think there should be a little enhancement on the interface. Aside that, the software is absolutely perfect. Review collected by and hosted on G2.com.