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Great System!
176 DialedIn Reviews
Overall Review Sentiment for DialedIn
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Customer service is very helpful, app is easy to use & has a ton of features. Review collected by and hosted on G2.com.
Call quality can drop at times, it sounds as if we are under water. Review collected by and hosted on G2.com.
Owned and operated call centers for 20 plus years and in that time I've experienced many predictive dialers. From owning premise dialers to working with the first hosted products on the market I've seen it all. 9 years ago I decided to give ChaseData a try and I haven't looked back since. Their support staff is super attentive and always eager to assist. They're always on the cutting edge of technology continuously updating their software with the latest features. The down time is nonexistent. And the quality of calls is phenomenal. Review collected by and hosted on G2.com.
I've made a few suggestions over the years that I would love for them to implement however I understand that if it doesn't help the masses it'll probably get pushed to the back burner. Review collected by and hosted on G2.com.
Over and above the fact that Chase Data is a handy & dynamic application with heaps of features for admin and agent, their support staff put them miles above the rest. Dylan and team have been eager to help our once small team with all kinds of features and we are now able to perform and have the same results in 10 days that we were having in an entire month. Review collected by and hosted on G2.com.
Gosh, there isn't much I can say. I would like for there to me more helpful videos and tutorials that I can look at and learn from rather than having to call Dylan the entire - but such a small thing. Review collected by and hosted on G2.com.
the support team is great. dialer has all the options built in ready to go. Dial patterns, permissions, data upload, callback features, inbound routing. Couldn't ask for a better all in one solution. Review collected by and hosted on G2.com.
I don't like not being able to use the dialer on a mac without downloading a system to run windows on my mac. Its a heavy download and makes my computer slow. Review collected by and hosted on G2.com.
The product just works!! The product is a simple product to both administer and program and if you hit any snags ChaseData customer service or tech service is right there to help you navigate through it! Review collected by and hosted on G2.com.
I am the problem solver for my Branch and my only issue since we started using this program, is that I really dont have much to do!! Review collected by and hosted on G2.com.
The best part is the customer service. They are there for you anytime you need help. They always go the extra mile to make sure they have fulfilled your needs and make sure you are up to date. Review collected by and hosted on G2.com.
That they have not yet added a data provider that can be integrated to the sytem to make outbound calls on the spot from an integrated data system.
It has not been yet made available for IOS Apple devices Review collected by and hosted on G2.com.
I like that I am able to see how many of a specific disposition I have allocated to my calls. It allows me to track on how many calls I am for each campaign. Review collected by and hosted on G2.com.
The downside is that Im not able to preview details of calls made easily. Review collected by and hosted on G2.com.
I’m one of the administrators for a large insurance firm that utilizes Chase. Out of all the dialer systems available, none of them have the exceptional customer service and technical support available that Chase offers. I know that when I need help, I can get someone live on the phone to provide the assistance I need. I would strongly recommend this Dialer! Review collected by and hosted on G2.com.
To date, I have not had any negative experiences with ChaseDate. Review collected by and hosted on G2.com.
