DevRev Pros and Cons

DevRev is very helpful for connecting customers directly with the company. Sometimes companies lose track of what exactly companies want, I think DeRev helps solve that problem very well. Review collected by and hosted on G2.com.

DevRev should focus more on outreach. Some templates are exclusively in typescript. Python should be added Review collected by and hosted on G2.com.

It is a perfect tool to see user sessions and analyse how live users interact with the app. Also, it helps us to identify crashes and anr. It helps a lot in understanding whether the user is getting smooth or stuck at some point. Review collected by and hosted on G2.com.

UserExperior docs are not updated regularly, which leads to confusion most of the time while integrating. Right now it is not able to capture some native crashes which are visible in firebase but not reflexted here. Review collected by and hosted on G2.com.

The platform is easy to integrate different services and helps manage everything at a single page. Review collected by and hosted on G2.com.

The only challenge we faced during the hackathon was to follow along the the documentation. Rest everything was fine Review collected by and hosted on G2.com.

Devrev is an amazing platform where you can manage your business, cater to issues, and get actionable insights all at the same place, the snap-in service is unparalleled Review collected by and hosted on G2.com.

It makes it too easy for anyone using it. Review collected by and hosted on G2.com.

The Snap-ins are really useful, could be used very widely. The existing tickets system is also good. Review collected by and hosted on G2.com.

Could be more language flexible and not include just Typescript Review collected by and hosted on G2.com.

Very good community support. AI part is really interesting. They are doing great using the power of LLMs. Review collected by and hosted on G2.com.

Python support needs to be added. Others are really good. Review collected by and hosted on G2.com.

I've been using UserExperior for some time now, and I must say, it's absolutely fantastic! I would definitely recommend it to all my friends and colleagues. This tool has been a lifesaver when it comes to tracking what people do in our app and giving us super helpful insights into user behavior. Review collected by and hosted on G2.com.

Well, to be honest, there isn't much I dislike about UserExperior. However, if I had to point out a minor inconvenience, it would be the occasional delay in data processing.

ALso the dashboard can be improved Review collected by and hosted on G2.com.

Instead of dealing with multiple platforms. I find devrev as one stop solution.. Review collected by and hosted on G2.com.

Will require more time to invest to learn all the functionality and widgets Review collected by and hosted on G2.com.

Ticketing system, u

Great UX &committed to your long term success by giving plenty of learning, and growing opportunities. Review collected by and hosted on G2.com.

N/A , yet to e pore more. However Product demo would be helpful Review collected by and hosted on G2.com.

Its a great platform for us to have such a wonderful products. Review collected by and hosted on G2.com.

None as such. I didn't find any dislikes about DevRev Review collected by and hosted on G2.com.