Top 10 DevRev Alternatives & Competitors

(121)4.5 out of 5

The Help Desk Software solutions below are the most common alternatives that users and reviewers compare with DevRev. Help Desk Software is a widely used technology, and many people are seeking sophisticated, powerful software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to DevRev include features and analytics tools. The best overall DevRev alternative is Zendesk Support Suite. Other similar apps like DevRev are Intercom, Freshdesk, Jira Service Management, and Zoho Desk. DevRev alternatives can be found in Help Desk Software but may also be in Live Chat Software or Service Desk Software.

Best Paid & Free Alternatives to DevRev

Zendesk Support Suite
Intercom
Freshdesk
Jira Service Management
Zoho Desk
Salesforce Service Cloud
Jira
Sprinklr Service

Top 10 Alternatives to DevRev Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how DevRev stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Computer Software, and Information Technology and Services, and find the best product for your business.

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Chisel

(86)4.7 out of 5

Traditional roadmap tools are broken. Chisel is a modern solution. Unlike other roadmap platforms, Chisel infuses feedback into every aspect of the product development lifecycle, and gives you more built-in feedback collection tools, better feedback synthesis, and direct connection and visibility in all workflows. With powerful AI, Chisel makes it possible to go from hundreds of ideas to a fully realized PRD in less than 30 seconds. That's why Chisel is ranked so highly on G2. Check out our website to get a demo, and see how Chisel can help your modern product team. 👉 https://chisellabs.com/?utm_source=g2

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Reviewers say compared to DevRev, Chisel is:

Better at meeting requirements

Easier to set up

Easier to admin

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Zendesk Support Suite

By Zendesk

(6,150)4.3 out of 5

Optimized for quick response

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with DevRev:

Reviewers say compared to DevRev, Zendesk Support Suite is:

Slower to reach roi

Better at meeting requirements

See all Zendesk Support Suite reviews

Intercom

By Intercom, Inc.

(3,336)4.5 out of 5

Optimized for quick response

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with DevRev:

Reviewers say compared to DevRev, Intercom is:

Slower to reach roi

Better at meeting requirements

Easier to set up

See all Intercom reviews

Freshdesk

By Freshworks

(3,501)4.4 out of 5

Optimized for quick response

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with DevRev:

Reviewers say compared to DevRev, Freshdesk is:

Slower to reach roi

Easier to set up

Better at meeting requirements

See all Freshdesk reviews

Jira Service Management

(2,502)4.4 out of 5

Optimized for quick response

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

Categories in common with DevRev:

Reviewers say compared to DevRev, HubSpot Service Hub is:

Slower to reach roi

Better at meeting requirements

Easier to set up

See all HubSpot Service Hub reviews

#10

ClickUp

By ClickUp

(10,047)4.7 out of 5

Optimized for quick response

ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

Categories in common with DevRev: