Device42, A Freshworks Company Pricing Overview

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Free Trial

Basic

Up to 250 devices

Advanced

Between 250 and 1500 devices

Enterprise

$$$

Between 1501 and 2500 devices

Custom

$$$$

More than 2500 devices

The Device42 Core software license is the base license for the product, and Other features are priced in addition to the core pricing, and require a Core base license.

Device42 software is licensed as an annual subscription. Pricing tiers are based on the number of devices, modules chosen, and and the number of IP addresses in use in the software. A device is anything IP-enabled. Non-IP based objects are considered assets and can be tracked in Device42 without taking up a license.

Core is the foundational element of Device42. All users must have, at minimum, a valid Device42 Core license.

Additional available feature licenses include:

- Software License Management (SLM)
- Power & Environmental Monitoring
- Application Discovery & Dependency Mapping
- Resource Utilization

Core, Software, and Power are licensed based on the total number of devices in your estate. Application Discovery & Dependency Mapping is licensed only on the number of application hosts.

Pricing information for Device42, A Freshworks Company is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Device42, A Freshworks Company must be conducted with the seller.

Complete pricing information is available on Device42's Pricing page, which can be found here: https://www.device42.com/pricing/ or contact a Device42 sales associate by emailing info@device42.com or calling 1.844.424.2422 between 9AM-6PM EST.

Pricing information was last updated on September 27, 2022

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Perceived Cost

$$$$$

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Device42, A Freshworks Company Alternatives Pricing

The following is a quick overview of editions offered by other IT Asset Management Software

Lansweeper Free	Free0 per asset	Perfect for home and small networks that have less than 100 assets. Asset Discovery & Inventory Includes 100 assets Unlimited User Seats Community Support
SolarWinds Service Desk ESSENTIALS	$39.00Per Month	For Growing Teams Essentials Includes: Chat Support Service Catalog Change Management Service Level Agreement (SLA) Groups Custom Roles Internalization Multi-Factor Authentication Incident Management Service Portal Knowledge Base Community & Email Support Show More
Freshservice STARTER	$19.00	For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Device42, A Freshworks Company alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Device42, A Freshworks Company Pricing Reviews

(1)

osman y.

Project Manager

Small-Business (50 or fewer emp.)

11/21/2025

"Integrated and Powerful Solution in IT Asset Management"

4.5/5

What do you like best about Device42, A Freshworks Company?

Enhances IT asset management capabilities designed to provide customers with a single and integrated platform.

New features help customers reduce risks and resolve incidents faster. Review collected by and hosted on G2.com.

What do you dislike about Device42, A Freshworks Company?

It is priced separately as an add-on, not as a product. Review collected by and hosted on G2.com.

What problems is Device42, A Freshworks Company solving and how is that benefiting you?

In today’s ever-changing digital world, IT teams play a major role in delivering business value with speed and responsiveness being critical for success. Upon the integration of Freshworks and Device42 solutions, customers will be able to benefit from a unified platform that delivers enhanced ITSM (IT Service Management) and ITAM (IT Asset Management Software) capabilities including advanced asset discovery and application dependency mapping, enabling them to anticipate risks better and resolve incidents faster. Review collected by and hosted on G2.com.