Device Magic Reviews & Product Details - Page 4

The ability to customize fields, forms, and the output data is essential to creating timely, meaningful reports. Customer service is always responsive Review collected by and hosted on G2.com.

The recent increase in monthly fee per device was a bit steep for a small user Review collected by and hosted on G2.com.

It does what it says on the website, the website is very straight forward and detailed, the website even has the chat online button which is fab , they are very quick to respond and very helpful.the software is very practical and handy having everything all in the one place to access everything, it definitely saves administration time in the long run and allows you to be completely paperless (which i did not think would be so easy to do) . It is also a very good price for everything you are getting, i was originally a bit cautious of the price but it is certainly worth it for all the functions you are able to use and i would recommend it to others to give it a go. I am still learning and realising more of the functions the software has, i am very impressed with all the features it has and able to do invoices, purchase orders, daily job reports and also vehicle inspections. Review collected by and hosted on G2.com.

I havent used it long enough to find anything i dislike as yet, so far so good and not came across any issues, i look forward into using it more and getting used to all the functions it has. Review collected by and hosted on G2.com.

The Device Magic team helped me build out my form and explained how everything works. Over the past year and a half using the service, there have been a few times we required troubleshooting, and the DM team is always quick to answer. Review collected by and hosted on G2.com.

I wish there were a way to upload my files and schedule my dispatches in advance. I'd like to be able to upload the entire week's worth on Monday and have them automatically sent to the drivers each morning. Review collected by and hosted on G2.com.

Pretty easy to set up forms, drag and drop functionality Review collected by and hosted on G2.com.

Just pretty time consuming. And pdf form outputs are hard to set up Review collected by and hosted on G2.com.

The product and support is second to none. Review collected by and hosted on G2.com.

None at this stage, I have always managed to get everything resolved. Review collected by and hosted on G2.com.

Integration with other apps; fast; easy to use Review collected by and hosted on G2.com.

There is a ongoing issue regarding updating from live resources using iOS Review collected by and hosted on G2.com.

Amazing support staff. Great help when I needed support for form layout. Review collected by and hosted on G2.com.

Used too little to justify cost. Not overly expensive, but couldn't justify the cost for my business needs. Review collected by and hosted on G2.com.

User support is good, setting up new forms is reasonably easy, and installation across multiple devices was a snap. Review collected by and hosted on G2.com.

The process of reauthorizing users who need to change mobile devices can be a bit cumbersome. Basically my only real complaint when I used the system. Review collected by and hosted on G2.com.

Real time information helps raise customer satisfaction. Knowing immediately the status of a job directly from the field personnel is helpful when trying to maintain a high professional image. Review collected by and hosted on G2.com.

Programming can be complex, but the pain is well worth the outcome. Review collected by and hosted on G2.com.

The limitless possibilities of both electronic forms and output data that we could get from this solution Review collected by and hosted on G2.com.

Customer service was slow most of the time Review collected by and hosted on G2.com.