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Device Magic Reviews & Product Details - Page 3

Device Magic Overview

What is Device Magic?

Device Magic is a data collection and work process software that modernizes your manual paper forms and processes . Deliver accurate data from the field to the office in real-time. Build your forms using our simple drag-and-drop online form builder. Collect data without an Internet connection using your own mobile devices. Deliver data in whatever format you choose - email, text, custom PDF, and more. Build a data collection solution and automate your business data workflows. Integrate with the business tools you're already using, like Box, Slack, Evernote, SQL, Zapier, and more.

Device Magic Details
Languages Supported
English
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Product Description

Device Magic is a mobile forms software that makes it easy to replace paperwork with mobile forms.

How do you position yourself against your competitors?

Device Magic is a very simple to use mobile data collection software platform. From the drag-and-drop form builder, to the simplified vertical UI of the Forms app, Device Magic is completely designed with the end-user in mind. Device Magic is a no-code platform and can be set up by anyone in your organization.

Device Magic's mobile forms also boast a variety of technical features. Forms can be completed on mobile devices anywhere, even without internet connection. Form fields can perform conditional logic and calculate answers based on previous questions. Data from forms can be sent in a variety of formats including text, email, SMS, and PDF, and can be sent to a variety of storage locations and collaborative destinations.

Device Magic software integrates with more business apps than many other solutions, and is also the most positively-reviewed mobile data collection app in the Apple App Store.


Seller Details
Year Founded
2010
HQ Location
Raleigh, North Carolina
Twitter
@DeviceMagic
843 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®

Ema G.
EG
Overview Provided by:

Recent Device Magic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"dodgy and legally questionable practices"
The app does that it says it is supposed to do. It is a good way to fill out forms on the field, without internet and anywhere you may be.
Natalie H.
NH
Natalie H.Enterprise (> 1000 emp.)
5.0 out of 5
"I use Device Magic almost every day to help my coworkers"
It's very easy to use. The layout is basic.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great data collection tool"
The app just works! The backoffice (web browser-based) part, used to set up forms, works great, and the forms always do what I expected. The back...
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Device Magic Media

Device Magic Demo - Device Magic's Easy-to-use Forms App
Complete multiple choice, free text input, photo, location, signature, conditional questions, and more
Device Magic Demo - Mobile Form Builder
Device Magic simple drag-and-drop form builder and web dashboard
Device Magic Demo - User-Friendly App Interface
Device Magic's app makes completing digital forms simple
Device Magic Demo - Collect Photos, Sketches, and Signatures with your Mobile Forms
Take photos, sketch on them, even captures signatures from within the mobile forms app
Device Magic Demo - Mobile Forms Functional Offline
Complete forms from remote areas with no cell signal or wi-fi
Device Magic Demo - Dispatch Forms from the Office to the Field
Send new forms or partially completed forms to your team's mobile devices in the field
Answer a few questions to help the Device Magic community
Have you used Device Magic before?
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Video Reviews

40 Device Magic Reviews

4.1 out of 5
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40 Device Magic Reviews
4.1 out of 5
40 Device Magic Reviews
4.1 out of 5

Overall Review Sentiment for Device MagicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MH
Regional Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

Device Magic is the only tool that would work for our needs. I searched a lot of other options and they either wouldn't hold off-line submitted content or store pictures. Device Magic is the only one that does everything we need. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

I notice from time to time that updates can take a while to appear in the forms. Our needs are pretty dynamic, so this can be an issue at times. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Depending on your needs, DM can be an incredible help in streamlining processes, reducing cost, and ensuring uniformity. Let you mind go when it comes to what can be done with an app. DM is probably a lot more functional and useful than you've even imagined. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

We have leveraged the Device Magic platform for almost all of our Field - Office reporting. Time cards, Production Reporting, Safety Meetings, Vehicle Inspections, Location Logs, and much more are all completed using Device Magic. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

We are no longer misplacing field reports. When we want to know what happened with a certain job we can always find the information as the platform is able to integrate with our One Drive accounts. It is easy to update the way we want to see our reports and if we want to change something. The support people are very helpful and committed. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

I wish I could write information directly into SharePoint lists. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Understand the fundamentals of the platform. Spend some time creating your MS Word templates to deliver amazing documents to your customers. Make use of the help system and support, these guys try their best to be of assistance. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

No more misplaced documents. The platform helps drive accountability. Integration through the API makes it easy to send information into our systems. Review collected by and hosted on G2.com.

Verified User in Research
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

I like the variety of options for a forms output. We use google drive and our own database, plus several custom scripts. The ability to push updates immediately is an incredible feature. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

The rigid layout of the form in iOS and Android. Other than choosing the order of the form questions, there is no way to customize the way the form looks in the app. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Get lots of feedback from your users, what seems obvious on the computer screen may not translate to the phone/tablet. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

It allows us to easily make and push changes to all of our field technicians who are spread across the province of BC. Trying to update all of our devices would be impossible otherwise. Review collected by and hosted on G2.com.

GA
Trainer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Device Magic?

Not much anymore. Used to have some nice reasonably priced packages and services. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

You keep increasing the prices and bumping services into higher paying tiers after you get used to it. Either forcing clients to upgrade to continue using same services and pay more money or cancel. I ended up cancelling. 3 price hikes in a year is not needed when other functionally equivalent services out there cost far less. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

You will spend a lot of time on integration and setup and become dependent on it only to find that they will continuously increase prices and remove services you depend on from your tier to higher tiers of you downgrade to stay in your budgets. It's deceptive. Trying to bank on the sunk cost fallacy. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Nothing. Moved to a different service. Review collected by and hosted on G2.com.

Response from Miranda Cheatham of Device Magic

Gerid,

Thank you for taking a moment to share your experience with Device Magic. I’m sorry to hear there’s been confusion regarding changes to your pricing plan.

After looking into your account, it appears you would have received recent information about your plan increasing. While price increases are necessary for app development and are inevitable for growing businesses, this should be the first and only to impact your account. We would like to offer a conversation with one of our executive team members to see how we might remedy this.

Again, thank you for your feedback. We look forward to connecting with you again soon.

Miranda Cheatham, Associate Marketing Program Manager

JH
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Device Magic?

Ease of use for the field, simple data collection for the office. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Some of the customization of pdf templates takes time. Also wish we could use google sheets/excel for templates. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Give it a try, once you got from a paper system to electronic you will never be able to go back! Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Communication between our 45 plus active jobs and our four offices. We are able to collect pertinent info from the field and make business decisions with it. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

The ease of designing a new form and deploying to a new device literally takes seconds. Very easy to use, configure and manage Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Would be better if the API and XML features were part of a lower price range. We use those a lot but don’t require anything else out of the enterprise category so makes it a little bit more expensive than we would perhap like Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Service sheets from engineers was the main issue, emailing word documents for them to complete and sent back could become a bit of a mess. Knowing when it was updated etc. Sending them out too early and they would be missed in their inboxes. Device Magic takes care of all of those issues.

We have even started to use it in other areas such as our Quality Control department, each product has its own form with a series of pictures to capture and measurements. This ensures nothing gets missed and when photos are uploaded they are labelled as Front I’d Panel, Inside of Panel, Serial Number etc. Instead of Image10001, Image10002, Images10003 which makes it quicker and easier to find information Review collected by and hosted on G2.com.

KW
Special Projects
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

With Device Magic we can collect a variety of types of data (including photos and GPS coordinates) in locations where we cannot access the internet. Once the person collecting data is "back to civilization", Device Magic dumps everything right into a Google Sheet for further handling. We were able to build customized forms for different purposes using the very intuitive and user-friendly GUI, and this all comes at a very reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

The learning curve to get form data pointed to the right place was just a little steep, but it only took a couple of tries to sort out what we needed to do. We had to be a bit careful with permissions for the folders and files that forms pointed to to avoid submission issues. Mostly I disliked that the project we built forms for is currently stalled indefinitely and I have not - yet! - found another reason to use Device Magic within our organization! Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

The free trial is a great option to test out building some forms and collecting data. Give it a try and you'll likely find it will meet your needs and you'll want to implement it on a larger scale. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

We required the ability to collect multiple types of information at each of several sites in a remote location (no cellular service or other data communication available). We needed measurements, GPS coordinates, photos, and notes from the site visit. Although this particular project is currently stalled, we could not have even gotten as far as the feasibility analysis without that data, and the alternative for collection would have been pen and paper, then data entry (with the possibility for errors and potentially the need to revisit remote sites to collect missing information). This efficiency gain was key to our decision on whether or not to proceed with this major undertaking. Review collected by and hosted on G2.com.

Jacob H.
JH
Multifamily Services Coordinator
Renewables & Environment
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

Response type from team on contract details and help with forms. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Not being able to see the final reports prior to sending out to team. No batch modification function. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

We are streamlining our in-field data collection and the history logs of our inspections. The flexibility of the platform to meet our various needs. Review collected by and hosted on G2.com.

Brock N.
BN
Councillor
Higher Education
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

Company is proactive in responding to questions and adding features. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Interface to create forms isn't always intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

Trial is a good way to get a feel for the capabilities. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Field inspections for engineering projects. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Device Magic?

The wide variety of options available in data destinations. It is important to be able to send things to different services, and sometimes, send things simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Device Magic?

Sometimes there are inconsistencies in compatibility of forms between iOS and android. This makes for some surprise situations in the field where a form won't work for some users. Review collected by and hosted on G2.com.

Recommendations to others considering Device Magic:

More options for updating resource files. Ideally include an option to update a file via email w/ attachment. Emails can be automated from various systems with attached reports. Review collected by and hosted on G2.com.

What problems is Device Magic solving and how is that benefiting you?

Collection of data in offline situations, and expediting the execution of action items resulting from the submitted data. Review collected by and hosted on G2.com.