Determ Pros and Cons

I was initially skeptical about trying another social media tool—so many overpromise and underdeliver—but Determ quickly became a game-changer for me. The ease of use is what hooked me. I’m not a fan of complicated setups, and Determ made it so simple that I was up and running within a day. Everything is clearly laid out, and even someone new to social media analytics would find it easy to navigate.

The ease of implementation was another standout for me. I didn’t need IT support or hours of tutorials. Within just a couple of clicks, I had it integrated with our existing tools, and it fit seamlessly into our workflow.

What I love most is the number of features it offers. From tracking mentions and analyzing sentiment to keeping tabs on competitors, it’s like having a Swiss Army knife for social media listening. And the cherry on top? Their customer support team. They’re not just responsive—they’re genuinely helpful and make you feel like a priority, even for smaller issues. Review collected by and hosted on G2.com.

If I had to nitpick, I’d say that it sometimes misses a few niche mentions when I use very specific keywords. For example, during one of my recent campaigns, I had to fine-tune my searches to get the results I needed. It’s not a major issue, and honestly, most tools in this space have similar challenges.

I’d also love to see more integrations with other platforms we use regularly. While it’s already great in terms of ease of integration, expanding the options would make it unbeatable. Review collected by and hosted on G2.com.

The interface is very nice and easy to use Review collected by and hosted on G2.com.

Since trialling another service, I discovered that Determ was missing 9/10 mentions. At first they said they had sorted it out; next time it happened, it turned out they hadn't made the necessary changes. Then, as it continued, they stopped answering emails. When you're using it, it all looks fine, but once you compare with another product it is a big scam. AVOID!! Review collected by and hosted on G2.com.

I like that you can provide your client with a data-driven and objective report which I generate from Mediatoolkit Review collected by and hosted on G2.com.

It would be great if the platform can provide limitless mention-capturing. Review collected by and hosted on G2.com.

First ability to have a free account, what makes it it possible to tase a bit of it; automatization; various reports Review collected by and hosted on G2.com.

This is mostly my fault, but I feel that I do not use all possibilities. Reading is time-consuming and often does not lead to what I want. I would be happy to see good examples of effects that could be achieved and see how it looks like: examples of good Boolean, good tagging, etc. Looking at them like looking at computer code, I can learn faster than watching videos or reading many things. Review collected by and hosted on G2.com.

Best real-time mentions monitoring, influencer tracking, Dashboard, and analytics. We can track the competitor analysis. We can track the brand easily across over millions of websites. Review collected by and hosted on G2.com.

Navigation is more difficult when we need to search broadly. Insights are not as much expected. Only 90 days of data can we get from the tool. Multi-account management is complex. Review collected by and hosted on G2.com.

The fact that it monitors keywords across different channels and that it's super easy to set up filters and get reports. Review collected by and hosted on G2.com.

The pricing isn't ideal, especially if you don't have a large marketing budget. Review collected by and hosted on G2.com.

Great tool, helps understand and monitor all relevant sources mentions. Very user friendly. Mediatoolkit's data is very useful when doing media analysis and overview. Also, can help plan future activities for the clients. What is also great – a very professional and cooperative team from Mediatoolkit resolve issues very fast and very effective. Review collected by and hosted on G2.com.

Not monitoring print, radio, and TV. If that maybe will be able in the future (fingers crossed), Mediatoolkit will be no. 1 tool for PR, media, and marketing professionals. Review collected by and hosted on G2.com.

It gives you a complete 13 days trial, it is very easy to use and you can get personal assistance whenever you need it.

you will get advanced reports and real-time alerts of your brand mentions and the reports include a very accurate sentiment analysis. Review collected by and hosted on G2.com.

It does not show data or alerts from Facebook unless you generate a report. Review collected by and hosted on G2.com.

People at Mediatoolkit are very kind and always happy to help. Review collected by and hosted on G2.com.

So far I like everything. I am not an advanced user, so I can't say much. Review collected by and hosted on G2.com.

It's like having a Facebook feed of what my competitors are doing that I can check. I like the simplicity of the tool. It is very easy for me to install it on my phone and then just get a notification when something new happens. I also like the customer support, they help me with everything. Review collected by and hosted on G2.com.

I would like perhpas better filtering on the mobile app. Sometimes I want to find an older mention, and it can be a bit challenging. Review collected by and hosted on G2.com.