Atis K.
AK
Atis K.
CEO
Small-Business (50 or fewer emp.)
"Easy and simple software"
5/5
What do you like best about DeskTime?

Very easy to set up, use and review reports Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Perhaps the program could review the programs used, browser addresses in more detail. But the software is constantly updated and new things are added so I assume it's just a matter of time. Review collected by and hosted on G2.com.

Juwan R.
JR
Juwan R.
Realtor
Small-Business (50 or fewer emp.)
"Amazing Platform for Employers"
5/5
What do you like best about DeskTime?

I like the userface and how easily it is to find things. I love the screenshot idea. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

it captures suspicious screenshots that are actually not suspicious Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're glad to hear that DeskTime is helping you keep track of your employees. If you notice that some screenshots are marked as suspicious incorrectly, please reach out to our Customer Support (support@desktime.com) and we'll be happy to check that further for you.

Sanjib S.
SS
Sanjib S.
Sr. Web developer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"User friendly tracking all with screenshot"
4/5
What do you like best about DeskTime?

I am use first time desktime tracker it's totally user friendly, desktime gives me a clear picture of how my day is spent.I have tasks in real time is very helpful. manage a team. and customer support very helpful. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

I have totally dislike one thing account owner count a team (explain: I have add 2 team member but I have 3 member as well. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're glad to hear that DeskTime is a worthwhile addition to your daily work life. Let us know if there is anything we can assist with regarding adding team members, feel free to reach out to our Customer Support (support@desktime.com) and we'll be happy to check that further for you.

Jayanth R.
JR
Jayanth R.
System Admin
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Tool for Tracking Productivity & Boosting Team Efficiency"
5/5
What do you like best about DeskTime?

We’ve been using DeskTime for a year now. It’s very easy to use and helps us track how our team is working. The data helps us understand where time is going and how we can work better. It’s made it easier to plan tasks, improve performance, and grow the company. A great tool for any team that wants to stay productive and organized. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The user interface could be better and more interactive. Review collected by and hosted on G2.com.

Matteo G.
MG
Matteo G.
Landscape Architect
Small-Business (50 or fewer emp.)
"Still learning but i know there is room for improvements"
4/5
What do you like best about DeskTime?

i like how everything is displayed on the front screen. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

i mostly use the productivity bar for my timesheets at the end of the week- sometime end of month. When i go back and look what i was doing a certain day it is hard to read with the 5 minutes bars. i wish there was an alternative option o choose from to visualize the bar differently Review collected by and hosted on G2.com.

sanjay s.
SS
sanjay s.
director
Small-Business (50 or fewer emp.)
"DeskTime helps me efficiently track employee data and improve productivity."
5/5
What do you like best about DeskTime?

DeskTime has been incredibly helpful in tracking employee data and boosting overall productivity. I especially appreciate the screenshot feature and the time tracking—it’s been a great tool for managing my team effectively. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

One thing I don't like is that DeskTime appears in the computer's Control Panel, making it visible to all users. I would suggest adding an option to hide the software from control panel. I prefer that employees are not aware they’re being monitored through the software, and it’s important that they cannot uninstall it without permission.” Review collected by and hosted on G2.com.

CB
Chris B.
Project manager
Small-Business (50 or fewer emp.)
"Helps to justify and track your productivity"
5/5
What do you like best about DeskTime?

The software is simple, so so simple. Small installer that can track all your productivity. The ability to start and stop project time is great, and the ability to categorise active between productive apps and non productive is fantastic. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

There's nothing to dislike honestly, but found a single issue with it Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that you've had a great experience with our app. If you have any issues or concerns, feel free to reach out to our Customer Support (support@desktime.com), and we'll be happy to help!

Akash D.
AD
Akash D.
GM - Operations & IT
Small-Business (50 or fewer emp.)
"Just go for it"
4/5
What do you like best about DeskTime?

We are using it for almost three years.

We got this implemented within 2 days of signing up. The most important feature for us is Time Tracking and department wise APP/website mapping.

We never contacted teh customer care as we never faced any issue at all. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The calendar syncing is not real time, it gets update after 2-3 hours sometime. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that you've had a great experience with our app. We also appreciate the feedback regarding the calendar syncing; we've forwarded that to the appropriate team.

Kārlis S.
KS
Kārlis S.
Development project manager
Small-Business (50 or fewer emp.)
"Perfect tool. Works smoothly without any bugs."
5/5
What do you like best about DeskTime?

Very easy to understand, reasonable price. Works as it should. MS 365 integration works perfectly. Implementation was easy, no need for a technical support. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

I don't see any downsides. Only, minor thing that at the first I thought that I will not have to pay subscription for me as an administrator, if I am not downloading app on my computer. I would like to only see my team. However, price is very reasonable, so not a big issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good Value for Money with Useful Features, but Some Drawbacks"
4/5
What do you like best about DeskTime?

DeskTime is a good value for money product, it has really good feature and does not cost much. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

The thing i does not like most is that if i want to use this for 1 employee, you i need 2 account 1 is for employee and another is for me. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're glad to hear that DeskTime has helped you track the productivity of your employee. Each user assigned to the account is included in the subscription plan, regardless of their role or if they're actively tracking their activities with the app. Owners and Admins have other features included in the subscription plan, like access to the Dashboard, Reports and Exports, and Settings for all account users.

While we currently don't have the option to exclude Owners from the subscription, we're actively exploring ways to improve our service based on customer feedback.