Victor Manuel S.
VS
Victor Manuel S.
Especialista BIM
Small-Business (50 or fewer emp.)
"Great for Personal Monitoring, But Can Feel Like Micromanagement"
3.5/5
What do you like best about DeskTime?

It allows you to keep an eye on every activity in your computer, so you can make data from that Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

It tells you EVERYTHING, when you are the only one using it, its ok, but it can be use as a micromanagement devise Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for taking the time to share your feedback! We're glad to hear that DeskTime helps you gain insights into how your time is spent and improve productivity. We completely understand your concern about micromanagement. At DeskTime, we promote transparency and efficiency. It's important to have open discussions within the team about how the data is used!

Rakesh K.
RK
Rakesh K.
Manager - IT
Small-Business (50 or fewer emp.)
"Efficient Employee Tracking with Easy Setup"
4/5
What do you like best about DeskTime?

I find DeskTime incredibly useful for tracking time and enhancing employee efficiency. The setup was simple and well-organized, making it easy for users to log in and start. The ability to monitor remote employees' work habits significantly boosts our business productivity and sales. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

I sometimes have to manually update the categorization of websites as unproductive or productive. I would prefer if the software included AI features that automatically detect what is productive and what is not for the organization. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that DeskTime is very useful to your business. We appreciate your feedback regarding the productivity levels. We'd appreciate it if you could submit a feature request (https://desktime.com/feature-requests) with your idea. This helps us track user interest and consider it for future updates!

Katrina G.
KG
Katrina G.
Manager
Small-Business (50 or fewer emp.)
"Awesome Software!"
5/5
What do you like best about DeskTime?

It is very helpful when reviewing my teams productivity, it also helps for filling out timesheets. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

It randomly turns off at times, if you restart. It should pop up to remind you to log in. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that our app has helped you with filling out timesheets. Regarding the app turning off, this is an unusual behavior, so please reach out to our Customer Support (support@desktime.com), and we'll be happy to help!

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Accurate, Easy-to-Use Time Tracking with Desktime"
4.5/5
What do you like best about DeskTime?

Desktime is accurate and user-friendly for non-technical users. we like the overall platform. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

They can integrate AI or other generative tech for reports to middle managers. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for sharing your experience with DeskTime! We're glad to hear that our app has helped you to increase efficiency in your team. We really appreciate your feedback regarding new features. Our team is constantly working on ways to improve our product, so your feedback is important!

WK
William K.
Owner, President
Small-Business (50 or fewer emp.)
"Outstanding Time Tracking Tool with Exceptional Support"
5/5
What do you like best about DeskTime?

The most helpful aspect of using DeskTime has been the support from their knowledgeable team. I'm not especially tech-savvy, so their guidance has been invaluable in helping me learn the program and navigate the system with confidence. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Written instructions are sometimes difficult for me to understand. Review collected by and hosted on G2.com.

Shagun S.
SS
Shagun S.
Software Developer
Small-Business (50 or fewer emp.)
"Desktime easeness and use"
5/5
What do you like best about DeskTime?

The most beneficial thing about desktime is that the tracking device for which software we are using in a day how much time we are spending on actually code that is also record.it is very ease to use .the implementation process is also very easy.to use this software at daily basis is also very helpful Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

the dislike about desktime that it will not properly showing what we are using in chrome and just showing the particular application spent time Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're glad to hear that you've had a great experience with our app. If you notice that URLs are not tracked properly, it's an unusual behavior, so please reach out to our Customer Support (support@desktime.com) with all the details, and we'll investigate that further.

GISELL MARÍA M.
GM
GISELL MARÍA M.
Recruiter
Human Resources
Enterprise (> 1000 emp.)
"Desktime Experience"
4/5
What do you like best about DeskTime?

Desktime is really good at tracking workers productivity, take screenshots peridiocally and is easy to set up, works well on the back of the system so you barely notice it. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

If you don't configure desktime very well, it might show a low productivity when you're really working on your tasks, so you need to make sure the websites and software you use are properly set up or registered. Another thing is that you as user, don't have much control on it to really follow up. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're glad to hear that you're having a great experience with DeskTime. You brought up a valuable point - setting up the productivity levels is key to getting the most accurate insights. We appreciate your feedback!

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"My DeskTime review"
4/5
What do you like best about DeskTime?

The same account runs on any computer with the same email login. As a manager I can see what my employees worked on. Absence calendar and manual input of the offline time . Exports and mostly, how it automatically runs in the background. Creating work schedules, departments a individual settings for each employee. Easy set up by employees without any need of an IT input. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

Sometimes it does not log time, it goes offline without any obvious cause and we usually find out only after a whole day.

We use DeskTime to track presence, vacations etc. and what I would appreciate is a possibility of entering only a half a day leave/vacation. The same with doctor´s leave; sometimes it is only 2 hours and maybe I have not discovered a feature but I cannot properly calculate time at work for the whole months and the number of hours on doctor´s leave.

We need a monthly report for the purpose of calculating wages as well as for an inspection of the social security. The export must clearly state number of hours at work and in case of flexible hours, the average. The average time spent at work should consider also situations where there is a half a day vacation. Currently I calculate it manually into an exported table from DeskTime.

I miss notifications when anything awaits my approval. Not by email as that is annoying but a pop up type notification.

The graphical part under My DeskTime with effectiveness, productivity etc. is to me annoying and not useful as not all employees work 100% on the computer and in general it seems irrelevant to me at least.

There are many features we cannot use due to the nature of our services but the pro version for example does not include the absence calendar which seems to me as a basic feature. Maybe more variable pricing plans. Review collected by and hosted on G2.com.

Christopher S.
CS
Christopher S.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"A Tool for Builders, Not Bystanders"
5/5
What do you like best about DeskTime?

DeskTime is a tool of clarity. It records and it reveals. For our team, it ensures every hour worked is an hour paid.

For our clients, it is proof. Not promises or platitudes, but precision. There is no room for confusion, no tolerance for waste. DeskTime brings order to our company by tracking screenshots, idle times, and overall productivity so we have an instant window into their days and can make sure they are on track. It's easy to deploy, and even easier to use. We use it daily and have integrated it seamlessly into our overall client billing system.

Our law firm uses it for all of our support staff, and we wouldn't be without it. A+ software - Desktime does exactly what we needed, and then gets out of the way. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

After using Desktime for 2 years, I have no cons about it. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Time Tracking Tool"
4/5
What do you like best about DeskTime?

DeskTime provides a simple and intuitive way to track productivity and time spent on various tasks. I really appreciate its automated time tracking, project tracking, and detailed reports that help visualize how time is allocated during the workday. It's very easy to set up and integrates well with daily workflows. The real-time tracking feature gives a clear overview of productive vs. unproductive activities, which is extremely useful for both individuals and teams. Review collected by and hosted on G2.com.

What do you dislike about DeskTime?

One thing that could be improved is the flexibility of categorizing productive vs. unproductive apps — sometimes apps I use for work get marked as unproductive by default. Also, occasional minor bugs with the desktop app updates could be smoothed out to improve the overall experience. It would be great to have more customization options in reporting and dashboard views. Review collected by and hosted on G2.com.

Response from Support Team of DeskTime

Thank you for your review! We're happy to hear that you've had a great experience with our app. We wanted to add on app productivity that you mentioned. By default, unknown apps are categorized as neutral, but this can be changed in settings. Perhaps it's set to unproductive in your settings. If you need any further help checking that, feel free to reach out to our Customer Support (support@desktime.com), and we'll be happy to help you.