Desktime is very userfriendly and also me and my team can manage time and workflow, and mainly as project lead i can measure the productivity of my employees with its in dept application usage details such as which all sites they have visted in browser and other applications. Review collected by and hosted on G2.com.

The only thing i have noticed that Desktime cannot be started from system start by default, i need to start manually or configure it in startup application, it there is an option to run this application on startup it will be very useful Review collected by and hosted on G2.com.

the fact of keeping records of agent activity. Review collected by and hosted on G2.com.

that I can't see the screen live.The fact that I could monitor an agent live and see their screen live would be a feature that would help me make decisions about an agent's actions. Review collected by and hosted on G2.com.

Screenshot visibility of every employee. Multiple functions to control what everybody does. Review collected by and hosted on G2.com.

The new way screenshots are shown, we need to download them to see a full picture. Review collected by and hosted on G2.com.

We are a software development company that caters to the international market. Qualhon Informatics partners with clients all across the world and DeskTime has contributed to our consistent, high-quality results by helping us oversee all operations efficiently. It has sufficiently streamlined the workflow by helping us have a clear view of the team’s productivity with logged hours, eliminate distractions by supervising work patterns and keep track of the progress of different projects.

Managing a remote or hybrid work culture has become easier with DeskTime as it introduced more transparency among the team. The automated time tracking, monitored app usage, URL and project tracking lets the team be more accountable for the way they spend their workday. Review collected by and hosted on G2.com.

DeskTime is a boon for companies but could be a bane too if not implemented properly. It’s very important that the team is clear about the purpose of the implementation of such tracking tools and does not develop a sense of being micromanaged. There has to be mutual trust among the team and the company to use the valuable insights and features of the tool constructively.

A noticeable concern with DeskTime is that it still lacks advanced AI based detection or anomaly tracking features that could identify any manipulative behaviors of the user. Better detection mechanisms are required to check for any cheat tools or ways that may be used to mislead the company about the activity logs.

Talking about features, DeskTime may also benefit by expanding the integrations so there’s even better monitoring across platforms. Additionally, some syncing issues with the idle time detector can be checked. Besides these points, DeskTime is a useful tool and works in our favor. Review collected by and hosted on G2.com.

Desktime was a lifesaver for me, As an IT manager i was having hard time managing my team which were mostly working from home and our productivty in tasks were going down, After implimenting Desktime on every team members now iam able to list measure productivity as well as reporting feature are top noth notch which helps me to evaluate performance for every members without micromanaging. And for platform desktime integrated with out any issue and running smoothly. Review collected by and hosted on G2.com.

the Startup feature on desktime is not there while installing the application, our team needed manually to configure and moving mouse and keyboard endlessly also approves as productive behaviour. Review collected by and hosted on G2.com.

It has helped me stay organized, track my productivity, and manage my time more efficiently. The platform is user-friendly and provides valuable insights that have made a real difference in my daily workflow. I highly recommend it to anyone looking to improve their time management and performance. Review collected by and hosted on G2.com.

The only thing I find a bit frustrating is that I'm not entirely sure about the difference between "productive time" and DeskTime time.

I find it a bit confusing, and I think more clarity in how these metrics are defined and calculated would really improve the overall experience. Review collected by and hosted on G2.com.

I can see how long my employees worked.. Review collected by and hosted on G2.com.

That when they watch videos on the PC it doesn't count, but maybe I don't have it configured. Review collected by and hosted on G2.com.

Eliminates paperwork related to every day assistance records, off time approvals, helps to monitor activity of remote workers, IT resource usage policy compliance and off times

Good reporting tools. Review collected by and hosted on G2.com.

Provides too much detail to employees in their personal dashboard, many settings to customize.

Time zone difference with customer support is a bit of a hurdle Review collected by and hosted on G2.com.

Easy tracking of team productivity.

Clear reports for planning and workload balance.

Automatic time tracking (no manual effort).

Helps identify unproductive time and improve focus.

Better visibility into project progress. Review collected by and hosted on G2.com.

I do not like that when I remove employee I need to remove it in 2 different places.

And I do not receive invoices in DFP anymore so I need to always go and download it for accounting , previously it was easy just forward it. Review collected by and hosted on G2.com.

The most thing I like in Desktime is that it tracks my time and my teams's time accurately. Meaning, we don't have to do manual entering of time in our timesheets for payroll. It also takes screenshots and automatically flagged suspicious website visits. Review collected by and hosted on G2.com.

The calendar in the "My Desktime" view is not customizable. I can toggle between Day, Week, and Month views, but I’m unable to select a custom date range. Review collected by and hosted on G2.com.