Itay K.
IK
Itay K.
CTO
Small-Business (50 or fewer emp.)
"A Game-Changer for Authentication Needs"
5/5
What do you like best about Descope?

I love how Descope makes user authentication super easy. It is so easy to set up and use. The functionalities are very nice, and the support team has always supported me. This is my number one choice for securing apps Review collected by and hosted on G2.com.

What do you dislike about Descope?

Descope is powerful but needs better documentation. Some features aren't detailed enough, and we often rely on the support team. Improved and more comprehensive documentation would greatly enhance the user experience Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a customer authentication solution! Our main goal is to help developers implement / modify user journeys easily, so we’re glad to hear your team had a positive developer experience while working with Descope and our no / low code workflows.

We appreciate your feedback on the documentation. The team has been hard at work and recently launched a fully revamped, comprehensive documentation portal. Please check it out in the link below!

See how Descope improved
Aaron O.
AO
Aaron O.
Co-founder and CEO
Small-Business (50 or fewer emp.)
"Easy to configure and ease of administration"
5/5
What do you like best about Descope?

Ready to use code that is straightforward and easy to configure within your App. Review collected by and hosted on G2.com.

What do you dislike about Descope?

Had a small challenge with iOS that was quickly resolved Review collected by and hosted on G2.com.

Jake K.
JK
Jake K.
Small-Business (50 or fewer emp.)
"I've tried almost every service out there. Descope met all my needs and was the easiest to set up."
5/5
What do you like best about Descope?

1. Ease of use

There are many solutions out there that promise easy integration. But none of those take easy to the level of Descope. Descope's flow graph GUI lets you customize different flows and toggle them on and off. The best thing about this flow graph GUI is that you can always come back and remember immediately how you've had everything configured.

2. Amazing support

I can honestly say, Descope has the best customer support and this is across different all the different people I've interacted with, starting from technical support to the billing department. Every organization should strive to have employees that care this much about their customers regardless of the size of the customer's business.

3. Full feature set

I must have tried 5 or more solutions out there. If you're building SAAS, you require multi-tenancy and you will likely have a need to customize the onboarding steps. Descope provided all of that flexibility, while being the easiest to implement. Review collected by and hosted on G2.com.

What do you dislike about Descope?

Honestly can't really think of anything off the top of my head. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your comprehensive review and for sharing your feedback on Descope as a customer authentication solution! Our main goal is to help developers implement / modify user journeys easily, so we’re glad to hear your team had a positive developer experience while working with our no / low code workflows, documentation, SDKs, and developer relations team.

Wei  L.
WL
Wei L.
Small-Business (50 or fewer emp.)
"Easy to integrate and great customer support"
5/5
What do you like best about Descope?

The first thing is Descope flows! With the no code flows, I can implement my signup and login process in a few minutes. More importantly, it gives me the flexibility to modify it in the production environment directly. I added the SSO support without changing a line of code!

Also, Descope has a lot of connectors to integrate with other services: I integrated SendGrid to send emails, and Segment to track events. It also has a generic HTTP connector, which I can integrate with my own applications!

The customer support is also great. Whenever I ask the team a question, I can get the answer within a few hours! Moreover, during the migration from Auth0, the team updated their migration tool based on our requirement in a week! Review collected by and hosted on G2.com.

What do you dislike about Descope?

I would like to have more detailed reports and API logs. Currently, I can check the new users and active users for the last week, last month, etc. If it allows a custom time window and can be downloaded as Excel or PDF, it would be great. Review collected by and hosted on G2.com.

Barak S.
BS
Barak S.
Co-founder & CTO
Small-Business (50 or fewer emp.)
"Easily moved from Auth0 to Descope for a SAML SSO solution"
5/5
What do you like best about Descope?

- We add SAML SSO accounts periodically. With Descope's intuitive solution, onboarding new customers is seamless without needing to refresh on the process.

- Setting up new accounts now requires much less back-and-forth with customers.

- The pricing includes the Pro plan, which is usage-based and not limited by resources. Review collected by and hosted on G2.com.

What do you dislike about Descope?

- The pricing plan requires an annual commitment. I would appreciate an option for monthly payments. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a customer SSO solution! Helping B2B customers simplify their SSO implementation is one of our key product use cases, so we’re delighted you have had a positive experience with the product and team for your SSO needs.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Love having no passwords!"
5/5
What do you like best about Descope?

Descope was easy to implement, and is easy to update going forward - we love the Flows interface! The team was extremely helpful during the integration process. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Descope?

I have no complaints. We have been very pleased at every step of the process. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a passwordless authentication and MFA solution! Helping organizations replace / augment passwords with more secure and user-friendly methods is a key product use case, so we’re delighted you have had a positive experience with the product and team for your passwordless MFA needs.

Matt K.
MK
Matt K.
Vice President Of Software Engineering
Small-Business (50 or fewer emp.)
"Confidence in our Authentication Provider"
5/5
What do you like best about Descope?

Our customers rely on the Cavelo Platform to provide safe and secure access to their data. By integrating our backend services with Descope, we are able to ensure that the Authentication layer is reliable and secure. Descope's pricing, particularly around SSO, aligns with our growth strategies and allows us to scale in a cost-effective manner. Review collected by and hosted on G2.com.

What do you dislike about Descope?

I have only had positive experiences with the Descope team and product. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a customer SSO solution! Helping B2B customers simplify their SSO implementation is one of our key product use cases, so we’re delighted you have had a positive experience with the product and team for your SSO needs.

Roopak V.
RV
Roopak V.
CTO
Small-Business (50 or fewer emp.)
"Very customizable product & helpful team"
4.5/5
What do you like best about Descope?

The product is highly customizable that it lets us do exactly what we need in the way we need rather than forcing us to change our product auth in order to use it.

However the even more important thing is the helpfulness of the team which is _amazing_ and the biggest reason in my mind to use Descope.

One can easily get started and set up a complex auth in a matter of a few hours and ship it to production. Review collected by and hosted on G2.com.

What do you dislike about Descope?

Honestly this is hard to say because everything i have disliked they have fixed or added a feature to solve for. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a customer authentication and SSO solution! We are committed to providing responsive and active support to every customer, so we’re delighted you had a positive experience working with our self-service support options, SDKs, and developer relations team.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Descope is awesome"
5/5
What do you like best about Descope?

Descope is a standout in authentication, blending a nobel approach with flows with exceptional customer service. From multi-tenancy to dynamic authentication, it covered all our (somehow unique?) requirements.

What truly impresses is the customer service. Every issue or question I've had was met with swift, efficient support. Even more remarkable, if a solution didn't already exist for a specific problem, the team was proactive in either finding one or working on a new feature to meet our needs.

I would recomend Descope to anyone that is after a robust solution that will scale with your company size. Review collected by and hosted on G2.com.

What do you dislike about Descope?

I have talked to the team and I know they are working on solutions for this but I personally would love to find a solution to keep flows at sync accross projects, potentially support a terraform provider for better control (+compliance, +change management). Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"How we saved precious engineering hours by using Descope"
4.5/5
What do you like best about Descope?

Very easy and simple set up, a lot of settings and options that make this product very flexible in terms of ui and different user flows. We loved the fact that we didn't have to develop such solution ourselves, basically everything we needed we got out of the box and for fair price. What's not to love about it then?) Review collected by and hosted on G2.com.

What do you dislike about Descope?

I wish documentation could have been more enriched with edgecases and alternative solutions. Not every project is typical and sometime the "best" solution just doesn't work. Review collected by and hosted on G2.com.

Response from Abhishek Iyer of Descope

Thank you for your review and for sharing your feedback on Descope as a customer authentication solution! Our main goal is to help developers implement / modify user journeys easily, so we’re glad to hear your team had a positive developer experience while working with Descope and our no / low code workflows.

We appreciate your feedback on the documentation. The team has been hard at work and recently launched a fully revamped comprehensive documentation portal. Please check it out in the link below and let us know what you think!

See how Descope improved