Descartes ShipRush Pros and Cons

The JS API.

Contrary to other popular shipping apps which work with the paradigm of load ALL your orders in our program and we will manage the queue and print labels... with ShipRush, you can elect to have your system control what order is shipping and upload each order, one at a time, on demand to the Shiprush Web interface... and have the interface callback your system to confirm that the label was printed. This extra control granularity is crucial for our system to maintain selective ship schedule for different orders and support a real-time inventory. Review collected by and hosted on G2.com.

The documentation for the JS API is not as good as could should be. Review collected by and hosted on G2.com.

The automation of taking orders from quickbooks and putting them into a program for shipping products. Review collected by and hosted on G2.com.

Every once and a while the servers don't catch a new order. It's very rare though. Review collected by and hosted on G2.com.

I enjoy that the program is very user friendly and everything is automated from my Shopify website to Shiprush. So there is no need to enter customer details to print out a label. Review collected by and hosted on G2.com.

There isn't much negative things to say about Shiprush. The only downside I would say is sometimes the website is down due to updates or website maintenance. Review collected by and hosted on G2.com.

We have been using ShipRush for 10 years and it's excellent! The integration to our e-commerce platform (BigCommerce) along with eBay was simple and goes both directions! Review collected by and hosted on G2.com.

We really like the product! A small issue is the customer service isn't quite as responsive with the acquisition by Descartes as compared to when they were independent. Review collected by and hosted on G2.com.

I have four different sales avenues, and they can download the sales and then upload the tracking information without me having to do any more than fillout a lable information. Review collected by and hosted on G2.com.

I can not think of anything. The product works just fine . Review collected by and hosted on G2.com.

Rules for automating parcel shipping is pretty good. Review collected by and hosted on G2.com.

Integrations have broken several times. No urgency to fix issues. Seems like they don't have the expertise to support the different systems they have connected with. Review collected by and hosted on G2.com.

Shiprush makes our shipping process so much easier. It flows quickly & we are able to be more efficient. Review collected by and hosted on G2.com.

We dislike the fact that after a certain amount of time has passed, you cannot view the label. Sometimes that is necessary when dealing with an issue. It's also a bit slower than we'd like it to be to refresh new orders. Review collected by and hosted on G2.com.

One of the best features is being able to copy/paste an entire address and have the correct fields populated in ShipRush. This saves a lot of time! Review collected by and hosted on G2.com.

No issues right now that I can think of. Review collected by and hosted on G2.com.

The system works seamlessly and if there is a problem, getting a resolve is extremely easy Review collected by and hosted on G2.com.

To be honest nothing, I do not have any issues Review collected by and hosted on G2.com.

Very easy to set up, very easy to use. Good tools for corrections. Good connections to shipping accounts like Fedex. Really good and fast support. Review collected by and hosted on G2.com.

Limited functionality for different types of label support, no support for gifting messages/ larger areas of printing, limits to print expanded text areas. Review collected by and hosted on G2.com.