Easy UI, affordable tracking, and good customer service. Review collected by and hosted on G2.com.

I wish I could sync my organizations two tenants, and be able to pane from each other with one login. Review collected by and hosted on G2.com.

I really appreciate Descartes MacroPoint's feature of constant updates. It provides the ability to continually monitor the location of freight, allowing me to update my customers every 15 minutes on the exact whereabouts of their shipments. This real-time tracking capability enhances transparency and builds trust with my clients. Additionally, the initial setup of Descartes MacroPoint was very easy, which saved time and effort in getting started. The product is seamlessly integrated with our Transportation Management System (TMS), facilitating smooth data exchange and enhancing overall workflow efficiency. Review collected by and hosted on G2.com.

I have experienced issues with the ELD tracking accuracy in Descartes MacroPoint, particularly concerning incorrect truck numbers. This can lead to inaccuracies in tracking and reporting, which is critical for effective logistics management. Review collected by and hosted on G2.com.

They take our ELD GPS data and map it out for our customers. Review collected by and hosted on G2.com.

I dont have any dislikes with macro point honestly. Review collected by and hosted on G2.com.

The supporting team is very helpful and responses are quick Review collected by and hosted on G2.com.

the shipment searching function is relatively slow Review collected by and hosted on G2.com.

Carrier visibility in a fairly easy to understand interface Review collected by and hosted on G2.com.

The requirement for carrier buy in is not stressed enough at outset. Need more support to get carriers fully onboard with USING the product. The 15 minute refresh rate was not fully explained until after the fact... it was not a show stopper... but wonder why that was not explained up front. Review collected by and hosted on G2.com.

I find the Integration options and Analytics data most useful. Review collected by and hosted on G2.com.

Cost is my main pain point unfortunately. Review collected by and hosted on G2.com.

very easy to use, the most helpful is that we can see location of the truck of any carrier we work with even they have different ELD providers.

Ease of integration, we use every day, and we have more carriers partnered with us every day.

Customer support is a 100% always gives the extra mile in terms of helping. Review collected by and hosted on G2.com.

I don't have any, I like everything about the portal. Review collected by and hosted on G2.com.

Customer service is top notch. April Sutter has been fantastic. Review collected by and hosted on G2.com.

The G2 review platform. Requiring certain types of files to prove i'm a customer makes me want to delete the review. Review collected by and hosted on G2.com.

MacroPoint provides highly reliable tracking across carriers, assets, and modes. The ability to see real-time load progress—including precise GPS updates—helps improve communication, reduce check calls, and catch delays before they escalate. Review collected by and hosted on G2.com.

If a carrier’s ELD isn’t fully compatible or updated, the tracking can be inconsistent. This creates situations where visibility drops off or fails to update in real time. Review collected by and hosted on G2.com.

Tracking is a accurate and timely. You can adjust tracking to your needs. Review collected by and hosted on G2.com.

Sometimes it can take a few minutes to update when you manually request an update. Review collected by and hosted on G2.com.