--- title: Descartes MacroPoint Reviews meta_title: 'Descartes MacroPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 887 reviews by the users' company size, role or industry to find out how Descartes MacroPoint works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 887 scale: '5' date_modified: '2026-07-31' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Descartes MacroPoint Reviews **Vendor:** Descartes Systems Group **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.7/5.0 **Total Reviews:** 887 ## About Descartes MacroPoint Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching. ## Descartes MacroPoint Pros & Cons **What users like:** - Users value the **ease of tracking loads** with Descartes MacroPoint, benefiting from real-time updates and support. (84 reviews) - Users highlight the **ease of use** of Descartes MacroPoint, enhancing their operational efficiency and connectivity with carriers. (72 reviews) - Users appreciate the **constant status and real-time tracking** of Descartes MacroPoint, making shipment management much easier. (67 reviews) - Users appreciate the **real-time tracking** of Descartes MacroPoint, enhancing shipment visibility and driver safety during transit. (57 reviews) - Users value the **real-time tracking** of drivers, enhancing appointment scheduling and shipment status updates effectively. (51 reviews) - Customer Support (38 reviews) - GPS Tracking (31 reviews) - Time-Saving (29 reviews) - Driver Tracking (28 reviews) - Shipment Tracking (28 reviews) **What users dislike:** - Users report **tracking issues** with inaccurate locations and difficulties in receiving updates on driver status. (64 reviews) - Users report **carrier issues** with MacroPoint, including tracking glitches and lack of visibility for customers. (20 reviews) - Users find **driver issues** problematic, such as inaccurate arrivals and a cumbersome process for managing driver changes. (17 reviews) - Users are frustrated by the **slow loading** times of Descartes MacroPoint, which hampers productivity and efficiency. (13 reviews) - Users express frustration with the **slow performance** of Descartes MacroPoint, particularly the delay in pinging locations. (11 reviews) - UX Improvement (11 reviews) - Time-Consuming (9 reviews) - Update Issues (9 reviews) - Expensive (8 reviews) - Integration Issues (8 reviews) ## Descartes MacroPoint Reviews ### 1. Helpful for Managing Loads **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge M. | Team lead - Logistics Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Descartes MacroPoint?** I like that it gives me good visibility into where shipments are without having to constantly call drivers. It saves a lot of time **What do you dislike about Descartes MacroPoint?** Well, maybe the main challenge is sending the MP to the drivers and then having to trust service providers to comply with the tracking requirements. If they don’t, you still end up relying on manual monitoring, which means you’re only partially meeting the goal. That’s what I dislike about this. If there were another option to set the drivers up directly, it would be perfect. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It helps me spend less time chasing updates from drivers. I can see where the load is, catch delays earlier, and keep customers informed without making a bunch of phone calls. It makes my day a lot more efficient ### 2. Excellent Visibility, Strong Integrations, and Prompt Support **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary E. A. | Carrier Optimization & Sourcing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Descartes MacroPoint?** The visibility the platform and control tower provide is great. Digging further into the fraud checks and the tracking history for each carrier is an added bonus. The integration with TMS platforms also delivers very good performance, without having to be in the control tower when it isn’t needed. The support we receive is prompt, and we’re always offered the chance to connect in a meeting to review anything we have questions about. From what I can see, the ROI is worth the price. The AI isn’t something we’ve done a deep dive into day to day yet, but it’s something we’re currently looking into. **What do you dislike about Descartes MacroPoint?** Geofence events can occasionally trigger incorrect arrival/departure times if a driver is passing by or next to the facility at another location. Driver adoption can be a battle but with the new help of the AI tool to reach out for them to update helps combat that. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint provides up to date visibility, reduces manual tracking efforts and shipment status accuracy. This helps saves time and improve customer communication. This all helps our team to focus on exception management ### 3. Robust Tracking with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo N. | Senior Visibility Tools Specialist, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Descartes MacroPoint?** I like the level of visibility and detail Descartes MacroPoint provides throughout the tracking process. The Control Towers is intuitive and easy to navigate, allowing us to quickly access load information, tracking events, and shipment status updates without having to reach through multiple screens. I also appreciate the detailed tracking available for each update, including visibility into the source of location pings and tracking identifiers. Features that help detect potential location spoofing or suspicious tracking activity add an extra layer of confidence when monitoring shipments. **What do you dislike about Descartes MacroPoint?** Overall, the platform works very well for our operational needs, and I have not encountered any major issues. If I could suggest improvements, I would like to see additional AI-powered capabilities that could help automate routine tracking tasks, and provide proactive recommendations. It also would be helpful to have an AI assistant during the self-integration process. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint provides real-time freight visibility, reducing time spent on manual updates and improving efficiency. It enhances shipment tracking, allowing quick response to customer inquiries and ensuring accurate tracking information. ### 4. Excellent Load Tracking & Session Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo M. | Visibility tool coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Descartes MacroPoint?** I typically use Descartes MacroPoint to track all the loads assigned to me. I find it valuable that I can create new sessions when a load has expired or is completed because this prevents issues when a load reaches its end. It automatically stops when a load finishes the lane, and I'm able to create a new session in case the truck is still heading to the destination. The integration with Arrive Now is also handy because loads that appear in Arrive Now show automatically on Descartes MacroPoint. The initial setup was great, very clear and concise, and overall, Descartes MacroPoint is an excellent tool to help me with my job. **What do you dislike about Descartes MacroPoint?** No complaints, all good. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track loads and restore connections easily. It helps me create new sessions when loads expire, ensuring seamless operations as trucks reach their destinations without issues. ### 5. Centralized Shipment Management Made Easy in Descartes Carrier Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Descartes MacroPoint?** I’ve been using Descartes Carrier Portal regularly to manage freight documentation, track shipment updates, and handle carrier communication. The feature I rely on most is the centralized portal, which lets me view shipment details, invoices, proof of delivery (POD), and payment status all in one place, rather than having to dig through multiple emails or separate systems. **What do you dislike about Descartes MacroPoint?** One area that could be improved is the system’s reliability. At times, the portal runs into technical issues, and logging in can be difficult because the login page doesn’t always load correctly. When that happens, it delays access to important shipment information and can hurt productivity, especially when I’m working under tight deadlines. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint helps me address the challenge of tracking shipments and maintaining real-time visibility throughout the transportation process. Rather than contacting drivers or carriers for status updates, I can quickly view shipment progress, estimated arrival times, and any delays all in one platform. ### 6. Revolutionized Our Freight Visibility with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge T. | Visibility Tools Senior Team Lead, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Descartes MacroPoint?** I really like Descartes MacroPoint's reliable real-time visibility and how it significantly reduces tracking efforts. It's great for maintaining accurate ETAs, automating shipment updates, and improving communication across teams. I also appreciate its integrations with multiple ELD providers and telematics systems, which make onboarding and tracking more efficient for carriers and brokers. The newer Control Tower 2.0 interface is much more user-friendly, organized, and efficient than previous versions. The updated layout makes it easier to monitor loads, navigate between tracking details, and manage day-to-day visibility operations smoothly. Overall, the user experience feels smoother and more intuitive for operational teams. **What do you dislike about Descartes MacroPoint?** One thing that could still be improved is tracking consistency across smaller carriers that use older or less compatible ELD systems. Occasionally, integrations can be inconsistent depending on the telematics provider being used. There are also times when tracking permissions or driver app adoption create delays during onboarding. Expanding integration stability and simplifying carrier onboarding even further would make the platform even stronger. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for real-time load tracking and visibility, helping reduce manual tracking calls, improve shipment monitoring, provide accurate ETAs, and maintain better communication with carriers and customers, enhancing operational efficiency. **Official Response from Alicia Washington:** > Hi Jorge, Thank you for your feedback! It is a pleasure working with your team and hearing the impact we are making. We appreciate your feedback on tracking sessions being inadvertently being marked as completed and are working on a solution. I will reach out directly with additional details. ### 7. Streamlined Fleet Visibility with Descartes MacroPoint **Rating:** 4.0/5.0 stars **Reviewed by:** Frank D. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Descartes MacroPoint?** I like that Descartes MacroPoint is already adopted by the majority of drivers on the road, making it much easier for us to get a driver to track. We also appreciate the improved visibility it provides, letting us know where our drivers are when delivering for customers. It automatically notifies us if a driver shuts off tracking or encounters any issues. The initial setup was straightforward, it was basically plug-and-play. **What do you dislike about Descartes MacroPoint?** I am generally happy with the product, but it would be nice if there was a feature for drivers to upload receipts, PODs, etc. Additionally, I wish there were more ELD drivers on it and think more syncs would be helpful for us. An outreach to more drivers to get on ELD tracking and an updated app that can accept PODs to flow into our TMS would enhance our experience. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint provides us with better visibility of drivers delivering for our customers, and it alerts us if a driver turns off tracking or if there are any issues. ### 8. Helpful, Informative UI Backed by a Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Director of Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Descartes MacroPoint?** Not only is the UI very helpful and informative, the team behind the tool makes it shine. We utilize tracking and visibility tools in multiple ways here at MW. We are fully integrated with these solutions. **What do you dislike about Descartes MacroPoint?** In the UI, all of the tools should be in one access point. Unfortunately some of the key tools are in the 2.0 version so you have to go between them. **What problems is Descartes MacroPoint solving and how is that benefiting you?** We love the visibilty platforms and integration tools. This allows us to not only track our freight but it aids in freight security for our customers. This gives our customers major peace of mind. ### 9. Effective Cargo Tracking, Needs Quicker Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Emmanuel Z. | OTR Team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Descartes MacroPoint?** I like receiving emails with tracking information and the ease of using the Descartes MacroPoint app and website to check the caller ID and know where the cargo is located. It really helps us track the trucks and see the unit's location so we can take action if there's a deviation from the planned route. Additionally, setting it up didn't take much time, and uploading for anyone is really easy. **What do you dislike about Descartes MacroPoint?** The updates maybe? I mean, some clients would like to get updates, like, more frequently. So sometimes, like, the lapses of time maybe ten minutes or one hour, for some people is too long. So maybe having, like, small errors, gaps of time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint solves communication issues with carriers, providing live tracking to keep customers informed. It helps locate cargo and take preventive actions when plans change, offering emails, app access, and caller ID to enhance cargo visibility. ### 10. Seamless Salesforce Integration, but Geofencing Radius Needs Fine-Tuning **Rating:** 3.5/5.0 stars **Reviewed by:** Dominic P. | Sales Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Descartes MacroPoint?** The most helpful think about macropoint has been the seamless integration with our tms system, Salesforce, which has made visibility easier on tracking shipments. **What do you dislike about Descartes MacroPoint?** Some issues our team has run into while working with macropoint is issues with geo fencing and how the radius of the fence affects in and out times with carriers triggering it. We have worked with the help desk to help refine these issues and they are always quick to assist us **What problems is Descartes MacroPoint solving and how is that benefiting you?** Not only is Macropoint providing us with a clear picture of where our trucks are on the road and if they are able to reach the destination on time, but also allowing us to send tracking notifications to customers during non business hours to have round the clock updates ### 11. Accurate Location History, Flexible Interfaces, and Responsive MacroPoint Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Descartes MacroPoint?** The breadcrumb location updates provide an accurate location history for Arrive loads and give customers good visibility. The Control Tower and Historical Search interfaces can be adjusted to make it easier to verify load details and confirm the current tracking identifier. The self-service onboarding link includes clear instructions, and carriers can add their credentials directly that helps them save time when following the instructions. If there are any issues during the integration process, we can email the MacroPoint team, and they typically reply within one day. The website also doesn’t experience power outages often (about once or twice per month), and when they do occur, they’re usually resolved the same day or by the following day. **What do you dislike about Descartes MacroPoint?** Sometimes tracking sessions stop pinging because the Inaccuracy Reason filter is incorrectly filtering out the pings. As a result, even though the truck, trailer, DR phone, or TMS load ID is still pinging, the updates show up only in FraudGuard and not in Location History. Also, some mobile tracking loads stop pinging and stay in the Possible Fraud Detected Status and we have to create a new tracking session even when we update the tracking identifier with a compatible DR phone or switch to ELD tracking In Historical Search, the tracking session map can only be opened by hovering over the load and clicking “View Map,” rather than clicking the load number directly. This change was confusing at first, and it also adds extra clicks when we’re trying to check Tracking Sessions Completed. We also usually only find out an ELD has issues after we notice loads aren’t tracking and then email the MP team. For example, Omnitracs didn’t work for a few days, but there was no warning about the issue. We only confirmed it by emailing daily to verify the connection status. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The Location section in FraudGuard helps the VisTools team confirm which locator was used previously. The “Choose View” section helps the High Risk/High Value team verify the current DR location and cross-check the carrier’s update against the actual DR location in Satellite View. This makes it easier to confirm, for example, whether the DR is in a secure location. MP 2.0 also has a more user-friendly interface than the Lite version. We can navigate to a different section of the website while viewing the tracking session. ### 12. Exact in Most of the cases **Rating:** 4.5/5.0 stars **Reviewed by:** Aixa T. | OTR TRACKING, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** The best that I like is the friendly platform and the accurate information that can share in terms of location. **What do you dislike about Descartes MacroPoint?** I thing that is important to be sure that when the DOT is linked be sure that the trucks are linked with ELD. Also the long time that can take the process with the ELD provider to link the Trucks **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macropoint give us accurate locations to make a good tracking process and give to our customers a clear info ### 13. Friendly, Fast, and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Frida A. | International Broker (Logistics), Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Descartes MacroPoint?** The interface is very friendly, even for new users like me. It’s really quick, the information is always accurate, and it loads very fast. I really wish that other tools in my workspace were like this. Ive connected it to slack, and it goes very well withit! **What do you dislike about Descartes MacroPoint?** Honestly, my only note is that the interface looks kind of plain and a bit boring, and there isn’t much room for personalization. I also have some photophobia, so a dark mode would be really helpful and awesome. **What problems is Descartes MacroPoint solving and how is that benefiting you?** The setup and startup have been amazing—really, really easy. It’s helped me track the shipments we handle and manage, and overall it’s been awesome. We can even share links so others can track everything more easily when needed. ### 14. Real time tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo C. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Descartes MacroPoint?** Macropoint has been integrated into the load dispatch window on the TMS I use and it has been great as i don't need to look to mulitple websites, with more truck companies getting ELD integrated it has been a super easy tool to stay on top of loads. **What do you dislike about Descartes MacroPoint?** Has been great as for right now, havent got issues from them **What problems is Descartes MacroPoint solving and how is that benefiting you?** As we have tracking of the freight all the time we are running with less issue and problems that can be anticipated using the tool. ### 15. Easy-to-Use Interface with Clear Load Details and a Helpful Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Eimmy V. | Logistic Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Descartes MacroPoint?** The interface is very easy to understand. What I like most is that we can clearly see load details and location statuses. On top of that, the dashboard is really helpful for my day-to-day work. **What do you dislike about Descartes MacroPoint?** At the moment, everything is good. I haven’t run into any issues or anything I dislike. Overall, I find every part of the app helpful. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Macro point helps identify connection issues and tracking inconsistencies, and it makes the process more efficient because we have visibility into load information and the drivers’ locations. What benefits me most is having that information on hand, so it’s easy to spot issues and identify the problem quickly. ### 16. Essential Shipment Visibility Tool with Outstanding Support from Annie Owens **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Descartes MacroPoint?** We use Descartes Macropoint to enhance shipment visibility, improve carrier tracking compliance, and provide real-time updates to our customers and operation team. The platform allows us to proactively manage exceptions, reduce manual check calls, and improve communication across our transportation network. Macropoint has become an essential tool in helping us increase operational efficiency, maintain accurate shipment tracking, and deliver a better customer experience. A significant part of our success with Macropoint has been the oustanding support provided by Annie Owens. Annie is incredibly knowledgeable, responsive, and genuinely committed to helping her customers succeed. She consistently goes above and beyond to address questions, provide guidance, and ensure we are maximizing the value of the platform. Her professionalism, proactive communication, and dedication to customer satisfaction make her an exceptional partner. We greatly appreciate her support and highly value the relationship we've build with her and the Descartes team. Thanks, Jhomar Mendoza **What do you dislike about Descartes MacroPoint?** nanananananananananananananananananananana **What problems is Descartes MacroPoint solving and how is that benefiting you?** nananananananananananananana ### 17. Clear, Concise, and Easy Shipment Tracking for Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Wade C. | TRUCKLOAD OPERATIONS/QUALITY ASSURANCE, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Descartes MacroPoint?** Everthing is clear and concise. It is very easy to get to a particular load for tracking and to locate the "share" button for our customers. **What do you dislike about Descartes MacroPoint?** I have an ACCESS RESTRICTED when I hit the TRACK SHIPMENT. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes solves the problem of guessing where the driver is and that helps our customer to rely on our services. ### 18. Real-Time Tracking with Seamless TMS Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** I like Descartes MacroPoint for its ease of use, allowing ops users to track trucks from the TMS without much extra work. It helps us track in real time the location of all the trucks we have moving loads and allows for greater visibility for our customers, reducing the need for back and forth calls with drivers. It also reduces back and forth with carriers and check calls to find out where a driver is, and it minimizes pickup and delivery failures. When we know a delay is going to happen, we can alert the customer and plan accordingly. The initial setup was fairly straightforward. **What do you dislike about Descartes MacroPoint?** I experience some missed tracking events, likely due to cell track carriers not cooperating and/or a lack of cell phone service. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint helps us track trucks in real-time, reducing back and forth with carriers. It allows more visibility for customers, cuts check calls, and lessens pickup and delivery failures by alerting delays and planning accordingly. ### 19. Effortless Carrier Integration with Descartes MacroPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Descartes MacroPoint?** I really appreciate Descartes MacroPoint for making the process of connecting with carriers super easy, especially those new to our network. It's awesome how quickly we can add a new carrier and have them connected via ELD in just minutes. The way it handles these connections is seamless compared to other providers. Plus, the initial setup was very easy, which was a big relief. We've made it our primary tool because it effectively tracks over 70% of our shipments. **What do you dislike about Descartes MacroPoint?** I'm concerned about identifying outdated ELD connections with carriers. It would be helpful if there was an easier way to update or switch the default to the new ELD, as many carriers have multiple connections showing. We often have to manually choose the correct one in the portal for shipments to successfully track. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to easily connect with new carriers and manage ELD connections, streamlining the tracking process with thousands of freight carriers. ### 20. Real Time Tracking Solution across our diverse carrier network **Rating:** 4.0/5.0 stars **Reviewed by:** Caleb L. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Descartes MacroPoint?** The ability to integrate directly with a wide array of carriers ELD and TMS platforms and provide one clear picture of where our shipments are at a given time. **What do you dislike about Descartes MacroPoint?** Limited reporting options, and we do not have the ability to create custom reports. It would also be helpful if we could create alerts specific to carrier compliance trends so that we can proactively monitor performance. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint is providing us with a real time tracking solution that our organization has been lacking. It is reducing the time spent communicating with our carrier network looking for status updates and assisting in our internal customer service initiatives. ### 21. Real-Time Load Visibility and Easy Tracking Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Descartes MacroPoint?** i appreciate the ability to see where my loads are at any given time. I appreciate the logic that allows me to see when my load is expected to arrive. I like being able to share tracking. **What do you dislike about Descartes MacroPoint?** We set planned inbound dates and time. As such, isolating loads that will miss planned inbound times can sometime be problematic. This could be due to my lack of knowledge on the platform. Our account is set up for multiple locations on multiple ERP systems, this sometimes makes it more cumbersome due to sifting out loads that aren't the ones that i work with. It would also be beneficial if there were flags or alerts in the system to let us know that a load will miss planned inbound times or if it's in our yard past a time that will determine that it won't make it on time. It would also be nice if we could track empty incoming trailers **What problems is Descartes MacroPoint solving and how is that benefiting you?** Being able to quickly identify where our loads are and if running behind, when they will arrive. We are working on updates that will leverage our carriers being able to assign loads ahead of time for additional visibility. ### 22. Highly Accurate and User-Friendly Tracking, Needs Improved Geofencing **Rating:** 5.0/5.0 stars **Reviewed by:** Chris E. | Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Descartes MacroPoint?** I like the accuracy of Descartes MacroPoint in providing up-to-date locations of the assigned trucks. The ease of use is a big plus since most carriers we work with are already familiar with it. I also appreciate the fraud prevention feature that checks driver's phone numbers for possible fraud. The initial setup was easy. **What do you dislike about Descartes MacroPoint?** Geofencing technology could be tighter. I'd like a smaller radius so we have a better idea of when the unit actually arrives. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track time-critical shipments, providing an up-to-date location of trucks. Its accuracy and ease of use, with fraud prevention through checking driver's phone numbers, make it valuable. ### 23. Indispensable and easy tool for real-time tracking with integration facilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel I. | Dispatcher/Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Descartes MacroPoint?** It is very useful when sending tracking instructions to the drivers I work with, I can see them almost in real time, although sometimes I have some issues but nothing major, and being interconnected with the tool for tracking loads, it makes it much easier for me to mark all loads as picked up and delivered, it is very easy to use. **What do you dislike about Descartes MacroPoint?** I would like to be able to keep a record of the phone numbers I have already used when tracking, and not have to search for and enter them manually each time. There should be a section for driver records that is also 100% editable when saving them, like a phone contact that I can just select and it automatically gets placed in the load to be tracked. That would be super useful. **What problems is Descartes MacroPoint solving and how is that benefiting you?** One of the problems I most appreciate you solving is having to manually mark each load that is picked up and delivered. Sometimes I don't know the exact time it was picked up or delivered. Macropoint, thanks to its integration, solves this problem automatically with total precision. ### 24. Easy to Use with Strong Tracking and McLeod Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan A. | Team leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Descartes MacroPoint?** Good support for tracking, good integration with Mcleod and easy to use **What do you dislike about Descartes MacroPoint?** It only takes into account single driver calculations without team drivers ones **What problems is Descartes MacroPoint solving and how is that benefiting you?** It has helped the performance of my track and trace team and it is very alligned with the AI implemented in Trackflo / Mcleod ### 25. MacroPoint: Easy to Use with Exceptionally Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Descartes MacroPoint?** The support team has been the most helpful. Having people who can translate technical verbiage into layman's terms so we understand. The system is very easy to use. **What do you dislike about Descartes MacroPoint?** I have not found any downsides from the MacroPoint side. There are integrations I would like to see upgraded with our TMS platform. Our TMS Platform is the holdout, though not Macropoint. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It has solved temperture tracking for Kroger as well as location tracking on our loads. This is reducing emails to the carriers for check calls. ### 26. Industry-Leading Shipment Tracking with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Descartes MacroPoint?** I use Descartes MacroPoint for tracking shipments at our freight brokerage, and I like that it shows where our shipments are in real time. I appreciate that it's the industry leader and most drivers have used it before, making it easier to adopt. I find it really helpful to tell when a truck is going to be late to a shipper or receiver. The initial setup was easy. **What do you dislike about Descartes MacroPoint?** I wish there was a better way to tell our tracking team or our customer when a shipment is going to be late, especially proactively. It would be nice to send an email directly to our tracking reps or directly to our customers. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking shipments, showing their real-time location. It helps me know when a truck will be late, and I like that most drivers have used it before, making it an industry leader. ### 27. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Tom C. | Senior Manager of Tracking Automation and Visibility, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Descartes MacroPoint?** It works..there are others that use the same information but nowhere near as successful compliance... Great support team...whenever anything is needed, I receive the help immediately... Easy to partner with carriers... Ability to troubleshoot... **What do you dislike about Descartes MacroPoint?** The fraud detect never really works...thankfully now able to use it to troubleshoot due to reps putting in the wrong phone number... **What problems is Descartes MacroPoint solving and how is that benefiting you?** They're bringing more visibility than their competitors... ### 28. Effortless Setup & Streamlined Tracking with Descartes MacroPoint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Descartes MacroPoint?** I like Descartes MacroPoint because it is easy to use and well-integrated into our system. The overall use and its integration into our TMS systems are very useful, and I find the tracking with phones very efficient for both drivers and dispatchers. It's convenient as it eliminates the need for daily phone calls or texts, reducing accidents on the road. It's also easy for drivers to install on their phones, which is beneficial when customers use MacroPoint. **What do you dislike about Descartes MacroPoint?** Currently I don't have any dislikes. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint helps us verify load deliveries and reduces phone calls. It's integrated into our TMS, making phone tracking efficient and reducing road accidents. It’s easy for drivers to use via phones without needing computers. ### 29. Easy Tracking but Notification Setup Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Kele B. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Descartes MacroPoint?** I find Descartes MacroPoint easy to use. I also appreciate how the portal is integrated with our TMS system. The control tower works really well and provides an overall view of our shipments. **What do you dislike about Descartes MacroPoint?** I find the notifications and alerts difficult to set up. When you do set it up, it sends a lot of emails even when it doesn't appear that there are any issues. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track truckload shipments and know where they are located. It's easy to use and integrates well with our TMS system, providing an overall view of our shipments. ### 30. Great company to work with. Great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | General Manager Operational Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Descartes MacroPoint?** MacroPoint is very beneficial to our business and it is a great platform to use for digital tracking. They are very helpful when questions arise and get back to us in a timely manner. The people who work there are very knowledgeable and always put you first. Very friendly people and work in a quick and effecient manner. **What do you dislike about Descartes MacroPoint?** The only downside I have experienced is the websites not working correctly for a short period. This was quickly resolved, and the sites are GREAT now. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Providing visibility for our loads. Allowing us to troubleshoot more efficiently. It enables us to integrate with carriers a lot quicker. Answering questions we have very quickly and always has an answer for us and will go above and beyond to help us **Official Response from Alicia Washington:** > Thanks, Brandon for the awesome feedback! Providing top tier support and user experience for our customer is a priority for us at MacroPoint. ### 31. Streamlined Tracking and Easy Load Management **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Descartes MacroPoint?** I like how Descartes MacroPoint makes tracking loads easier, so I don't have to make manual check calls for updates. I appreciate its ease of use, and the control tower feature is really valuable for getting a big picture view of all loads and allows me to filter as needed. It's especially handy because we manually track some of our loads outside of our TMS, and creating filters to isolate those loads is great. **What do you dislike about Descartes MacroPoint?** I would love to be able to create my own geofences to make them what I want them to be. I would like to be able to use the maps to draw out my own geofence. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to track loads without making manual check calls and filter them with the control tower for a big picture view. ### 32. Top-Notch Network and Trusted by Drivers—Outstanding Support from Samantha **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick J. | Senior Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Descartes MacroPoint?** Our Technical Account Manager, Samantha, is the best. That said, the network and reputation that Descartes/MacroPoint have in the space are also top-notch, and drivers trust the product. **What do you dislike about Descartes MacroPoint?** The fact that they’re so big means that sometimes you can’t get them to do what you need or want, especially when it’s something no one else wants to take on. **What problems is Descartes MacroPoint solving and how is that benefiting you?** This product line helps solve the need for visibility into shippers’ and customers’ loads. They want to know where their freight is at all times, and this helps provide that insight. ### 33. Effortless Tracking with Seamless Compatibility **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Descartes MacroPoint?** I appreciate Descartes MacroPoint because of the strong brand name and the good customer representative support it provides. I also like its compatibility since I can integrate it with our systems, and it works well for us to use what they offer within our systems. Additionally, I've found the initial setup to be very easy. **What do you dislike about Descartes MacroPoint?** I still rely on specific action from another user to accept what we need. Not sure if it is something that can be fixed, but if somehow a one-time authorization from a driver would allow access to track them anytime we book them on a load, it would be great. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking our carriers, and it's compatible with our systems, which simplifies integration. ### 34. Game-Changer for Real-Time Delivery Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Jake W. | International Logistics Coordinator **Reviewed Date:** May 21, 2026 **What do you like best about Descartes MacroPoint?** I use Descartes MacroPoint to track and trace trucks for our deliveries, which connects our stores with real-time delivery updates and helps us protect against unproductive time at the store. I like the exceptional customer service combined with reporting capabilities to support performance. The enhancements of the AI agents and the overall support are also beneficial. The availability of the agents supports the carrier and store network effectively, especially with real-time visibility and tracking. I found the setup very intuitive and it integrates well with our TMS. **What do you dislike about Descartes MacroPoint?** N/a **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to connect our stores with real-time delivery updates, which protects them against unproductive time. ### 35. Friendly, Easy-to-Use Load Tracking That Boosts Service Levels and Prevents Fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Mauricio G. | Logistis Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Descartes MacroPoint?** It is really helpful to track and trace your loads to guarantee customer satisfaction and a great service level. It is a primary tool to prevent fraud, and its new interface design is very friendly and easy to use and understand. **What do you dislike about Descartes MacroPoint?** I would like it to show the truck location more frequently, like every 5 minutes or even in real time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint Descartes helps increase service levels by preventing late pickups and deliveries. It is a primary tool to prevent fraud. ### 36. Industry-Wide Driver Adoption and Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia C. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Descartes MacroPoint?** The mass adoption from drivers - aka industry reach. **What do you dislike about Descartes MacroPoint?** No mechanism for drop trailers when a day driver drops and a OTR picks up. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Loads considered successful after only limited pings. ### 37. MacroPoint: Solutions Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Descartes MacroPoint?** It's very user friendly and simple, but gives you all the information you need at the same time. Super easy to use, intuitive, and consistent user experience. **What do you dislike about Descartes MacroPoint?** Can't think of anything that I dislike about MacroPoint **What problems is Descartes MacroPoint solving and how is that benefiting you?** Real time, accurate visibility on JIT business that allows for all parties to be aware of the status of every load. As a broker, it solves the issue of being able to have tracking integrations with our carriers to provide visibility. ### 38. Effortless Shipment Tracking with Custom Email Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto V. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Descartes MacroPoint?** I like that I can set the emails I need updates to be sent to, which really helps in keeping track of shipments. The initial setup of Descartes MacroPoint was as easy as pie. **What do you dislike about Descartes MacroPoint?** I think a more graphic GPS would really improve the experience. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for tracking shipments and showing evidence of the current location. I like setting which emails get updates. ### 39. Clean, Easy UI and Fast Support Make MacroPoint a Pleasure to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua M. | Carrier Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Descartes MacroPoint?** Personally I enjoy the UI and the overall feel of MacroPoint. It is clean, simple, and easy to use while providing all the needed details to track a load. When I have issues, our sales rep Samantha Smith responds rapidly and if she isn't able to help, the service desk is wicked fast. **What do you dislike about Descartes MacroPoint?** Currently struggling with ELD connectivity issues. But we are working on finding a solution to it. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Currently it is our primary tracking solution. ### 40. Automated Tracking and Carrier Capacity That Deliver **Rating:** 4.0/5.0 stars **Reviewed by:** cfalk@packerfreight.com F. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Descartes MacroPoint?** The are automated tracking and carrier capacity. **What do you dislike about Descartes MacroPoint?** Dependent on the driver for tracking and not freight. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Saving calls on driver tracking and helps centralize the carriers in the area. ### 41. Great support, still learning **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Descartes MacroPoint?** I really appreciate the color coding and the flexibility to run specific reports so we can view the information we need. Our support rep, Annie, has been beyond helpful, providing our team with training and clear guidance so we can use Macropoint to the best of our ability. **What do you dislike about Descartes MacroPoint?** I dislike that it doesn’t integrate with our system, Revenova/Salesforce, but that’s more of an issue on our side, not Descartes. **What problems is Descartes MacroPoint solving and how is that benefiting you?** It is helping to limit the # of touch points with out FTL carriers. ### 42. Reliable Partnership Since 2015 with an Insightful, Easy-to-Use Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Tami G. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Descartes MacroPoint?** Macropoint has been a pivotal part of our operation since 2015. We’ve come to depend on the reliability, service, and overall partnership we’ve received. The dashboard is easy to use, packed with information, and it delivers quick, helpful insights into potential issues. **What do you dislike about Descartes MacroPoint?** That which we cannot control- the fact that drivers can stop or refuse tracking at any time. **What problems is Descartes MacroPoint solving and how is that benefiting you?** We've seen a huge increase in usage with the implementation of ELD tracking and increased detail that can be used for reporting metrics. ### 43. Flexible Tracking Options That Fit Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Descartes MacroPoint?** I like the options and being able to make it track like I need depending on the load. **What do you dislike about Descartes MacroPoint?** Sometimes it can be a little slow to load the tracking information **What problems is Descartes MacroPoint solving and how is that benefiting you?** It solving issues with confirming where a driver is located when we do our check calls. It gives us updated ETAs. ### 44. Always Willing to Listen—Helpful Advice and Continuous Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Carrier Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Descartes MacroPoint?** Always willing to listen and give advice on improvements **What do you dislike about Descartes MacroPoint?** Geo Fence can be slightly off and would like to see it tightened up, but its currently does us well **What problems is Descartes MacroPoint solving and how is that benefiting you?** Potential Fraud and VOIP phone numbers ### 45. Enhances Visibility and Collaboration, Needs Better Data Clarity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Descartes MacroPoint?** I love the responsiveness and engagement of the customer support team from Descartes MacroPoint. We frequently have calls and brainstorm together on improvements. They offer emerging technology, and I'm always eager to hear more about it. **What do you dislike about Descartes MacroPoint?** What's missing is understanding if the driver stopped sharing, if the app was force-closed, if GPS was disabled, or if the driver was not onboarded correctly. Adding recent codes for issues like driver app and active location permissions being disabled, the device not reporting GPS, or tracking accepted but never started, even just a simple label for compliance failure due to driver inactivity, would massively reduce the guesswork. This clarity would help us take the right action immediately. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for real-time visibility reducing manual check calls and operational noise. I love the responsive customer support and engagement, constantly brainstorming improvements and offering emerging technology. ### 46. Real-Time Shipment Tracking Makes Coordination Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Brad H. | Transportation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Descartes MacroPoint?** I really appreciate being able to track my truckload shipments in real time, both before and after pickup. This feature is particularly useful when trucks are running late for pickups and I have to coordinate with shipper personnel who may need to stay after hours to load. It makes managing these situations much easier. **What do you dislike about Descartes MacroPoint?** One drawback of MacroPoint is its pricing structure. It would be preferable if users could pay solely for the loads actually tracked in the system, rather than being required to purchase a monthly minimum block of loads. **What problems is Descartes MacroPoint solving and how is that benefiting you?** MacroPoint has been valuable to us as a theft deterrent. By requiring MacroPoint tracking on our loads before pickup, we are able to verify that carriers are who they claim to be and confirm their presence at our dock. ### 47. Effortless Tracking with Accurate Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Chaz G. | Fitness Center Front Desk Agent, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Descartes MacroPoint?** I really like the live tracking feature that shows all the location pings along the way and updates very often, which is something I love. It's also great that I can share the link with anyone and it will work without needing a login or password. The initial setup was very easy, just a few emails. **What do you dislike about Descartes MacroPoint?** maybe a more userfriendly mobile app **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint to solve visibility issues and keep accurate pick up and delivery schedules. ### 48. Easy, simple **Rating:** 4.5/5.0 stars **Reviewed by:** Ali Q. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Descartes MacroPoint?** Easy to use and set up drivers for loads. Already integrated with other systems. **What do you dislike about Descartes MacroPoint?** Tracking is every 40 minutes when we set it up to update every 30. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Tracking driver's cell phones. ### 49. User-Friendly Interface with Efficient Load Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Justin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Descartes MacroPoint?** I appreciate that Descartes MacroPoint is extremely user-friendly and it was very easy to set up. It speeds up our load tendering process, which is really beneficial for our operations. **What do you dislike about Descartes MacroPoint?** I need more labeling to understand what certain tabs do. **What problems is Descartes MacroPoint solving and how is that benefiting you?** Descartes MacroPoint speeds up our load tendering process, making it easier to manage loads. ### 50. Effective Tracking with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Descartes MacroPoint?** I like the reporting feature of Descartes MacroPoint, especially the five star tracking quality report. It really helps in carrier management and in identifying carriers that meet or don't meet our basic requirements. The initial setup was pretty simple. **What do you dislike about Descartes MacroPoint?** Being able to pull YTD reporting. Currently there are limitations in the date range field. There should be no limit on the date range you're able to pull. **What problems is Descartes MacroPoint solving and how is that benefiting you?** I use Descartes MacroPoint for reporting, which helps identify carriers meeting our requirements. The five-star tracking quality report is big on carrier management. ## Descartes MacroPoint Discussions - [How can I link this GPS with driver that refuse to active it?](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) - 1 comment, 1 upvote - [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) - 1 comment - [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) - 1 comment - [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) - 3 comments - [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) - 2 comments - [View Descartes MacroPoint pricing details and edition comparison](https://www.g2.com/products/descartes-macropoint/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+00%3A22%3A53+-0500&secure%5Bsession_id%5D=96b88168-7584-4177-8f3b-7126de48df1a&secure%5Btoken%5D=e13352ac72b853072a7ab9cbdcee2e2cbf232a1dddd5f0a38fc56d9e72376440&format=llm_user) ## Descartes MacroPoint Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - [Descartes Shipper TMS](https://www.g2.com/products/descartes-shipper-tms/reviews) - [Ditat](https://www.g2.com/products/ditat/reviews) - [Infios Transportation Management](https://www.g2.com/products/infios-transportation-management/reviews) - [IntelliTrans Global Visibility Platform](https://www.g2.com/products/intellitrans-global-visibility-platform/reviews) - [IntelliTrans TMS (CarrierPoint)](https://www.g2.com/products/intellitrans-tms-carrierpoint/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [PCS](https://www.g2.com/products/pcs-solutions-pcs/reviews) - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews) - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [TAI Cloud Solutions](https://www.g2.com/products/tai-cloud-solutions/reviews) - [TAI .NET](https://www.g2.com/products/tai-net/reviews) - [TAI Supporting Services](https://www.g2.com/products/tai-supporting-services/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [UltraShip](https://www.g2.com/products/ultraship/reviews) ## Descartes MacroPoint Features **Carrier Management** - Carrier Information - Evaluation - Performance **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Modes **Freight Modes** - Definitions **Customer Management** - Customer Portal - Quotes - Documents **Workflow Automation** - Dispatch and Tender - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top Descartes MacroPoint Alternatives - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - 4.6/5.0 (48 reviews) - [GoComet](https://www.g2.com/products/gocomet/reviews) - 4.9/5.0 (238 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (708 reviews)