---
title: Descartes MacroPoint Reviews
meta_title: 'Descartes MacroPoint Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 880 reviews by the users' company size, role or industry
  to find out how Descartes MacroPoint works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 880
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: Supply Chain Management
  url: https://www.g2.com/categories/supply-chain-management
---

# Descartes MacroPoint Reviews
**Vendor:** Descartes Systems Group  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 880
## About Descartes MacroPoint
Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching.



## Descartes MacroPoint Pros & Cons
**What users like:**

- Users value the **ease of tracking loads** with Descartes MacroPoint, benefiting from real-time updates and support. (84 reviews)
- Users highlight the **ease of use** of Descartes MacroPoint, enhancing their operational efficiency and connectivity with carriers. (72 reviews)
- Users appreciate the **constant status and real-time tracking** of Descartes MacroPoint, making shipment management much easier. (67 reviews)
- Users appreciate the **real-time tracking** of Descartes MacroPoint, enhancing shipment visibility and driver safety during transit. (57 reviews)
- Users value the **real-time tracking** of drivers, enhancing appointment scheduling and shipment status updates effectively. (51 reviews)
- Customer Support (38 reviews)
- GPS Tracking (31 reviews)
- Time-Saving (29 reviews)
- Driver Tracking (28 reviews)
- Shipment Tracking (28 reviews)

**What users dislike:**

- Users report **tracking issues** with inaccurate locations and difficulties in receiving updates on driver status. (64 reviews)
- Users report **carrier issues** with MacroPoint, including tracking glitches and lack of visibility for customers. (20 reviews)
- Users find **driver issues** problematic, such as inaccurate arrivals and a cumbersome process for managing driver changes. (17 reviews)
- Users are frustrated by the **slow loading** times of Descartes MacroPoint, which hampers productivity and efficiency. (13 reviews)
- Users express frustration with the **slow performance** of Descartes MacroPoint, particularly the delay in pinging locations. (11 reviews)
- UX Improvement (11 reviews)
- Time-Consuming (9 reviews)
- Update Issues (9 reviews)
- Expensive (8 reviews)
- Integration Issues (8 reviews)

## Descartes MacroPoint Reviews
  ### 1. Safe and reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noely V. | Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Descartes MacroPoint?**

Is easy to use and track my drivers all the time, and updates almost real time

**What do you dislike about Descartes MacroPoint?**

Updates sometimes cause the app to crash for the drivers, and they have to uninstall and reinstall the app again.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Linking mobile phones to systems often requires restarting the phones or uninstalling and reinstalling the app for optimal performance.

  ### 2. Top-Shelf Real-Time Tracking and Accuracy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick  W. | Transportation Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Descartes MacroPoint?**

The real time tracking , and accuracy top shelf

**What do you dislike about Descartes MacroPoint?**

There is not anything I do not like. I love this

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

on time delivery, real time delivery

  ### 3. Great Customer Service, but TAI TMS Integration Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Descartes MacroPoint?**

Great customer service, but the TAI TMS integration needed improvement.

**What do you dislike about Descartes MacroPoint?**

We had issues with TAI TMS integration..

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

The ELD tracking is great because it allows more security

  ### 4. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gent L. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Descartes MacroPoint?**

Ease of use access to information and implamentation process is a Breez

**What do you dislike about Descartes MacroPoint?**

Timely update required by costumers and visibility

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

ELD integration and the need of not giving driver cell phone numbers

  ### 5. Great Customer Success Support, But Cost and Metrics Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Descartes MacroPoint?**

Our customer success rep Darnisha Stevenson.

**What do you dislike about Descartes MacroPoint?**

cost structure, metrics are about marketing not meaningful results (not Darnisha fault), here maps to get coor

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Visibility, on-time%, accountability.

  ### 6. Easy Real-Time Tracking, but Not All Carriers Comfortable Using It

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathalie G. | Investigadora, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Descartes MacroPoint?**

The platform is easy to use and allows us to track our carriers in real time.

**What do you dislike about Descartes MacroPoint?**

Some carriers are hesitant to use it, as we have received feedback from a few that they are not comfortable with us tracking them through GPS.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

This platform helps us track our carriers in real time, allowing us to see where the freight is, when it will be delivered, and stay alert to any potential scams.

  ### 7. Easy to Use and Helpful Every Day

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lou B. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Descartes MacroPoint?**

It is easy to use, and helpful day to day

**What do you dislike about Descartes MacroPoint?**

Sometimes it does not send to carriers, it also occasionally goes down

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It is assisting us with tracking drivers

  ### 8. Macropoint is a well known tracking platform throughout the transportation industry.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason R. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Descartes MacroPoint?**

I would like it to give location updates every 15 minutes

**What do you dislike about Descartes MacroPoint?**

I would like the ability to track 2 drivers at one time on the same load to prove we have team drivers.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

I am unware of any problems with Macropoint.

**Official Response from Alicia Washington:**

> Thank you for your feedback. Please reach out to MP-CustomerSuccess@decartes.com to work with a MacroPoint Customer Success Manager to utilize Best Practices and receiving the most value out of our tool.  

  ### 9. Effortless Setup and Integration, Instantly Ready to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jayden P. | Business Development Executive, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Descartes MacroPoint?**

Easy to use. Easy to install and go live. Easy to integrate with CRMs

**What do you dislike about Descartes MacroPoint?**

Nothing. Everything is up to the expectations

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It make me feel secure about the loads I move as it gives me visibility on trucker's movement with timely location updates

  ### 10. i love macropoint, it is the best ever

**Rating:** 4.5/5.0 stars

**Reviewed by:** THOMAS  C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Descartes MacroPoint?**

Previous Response: i love how accurate the tracking is, very nice


**What do you dislike about Descartes MacroPoint?**

Previous Response: nothing, sometimes maybe its laggy but other than that i love it


**What problems is Descartes MacroPoint solving and how is that benefiting you?**

tracking drivers and making sure etas are accurate

  ### 11. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Descartes MacroPoint?**

MacroPoint delivers what it promises — real-time tracking of freight across the supply chain. The platform integrates seamlessly with carriers and drivers, giving us accurate, up-to-date location data for every shipment. This has drastically reduced the number of check calls and has helped improve on-time delivery rates.

**What do you dislike about Descartes MacroPoint?**

Some drivers are reluctant to download or use the MacroPoint mobile app, especially independent owner-operators. This can lead to incomplete tracking or gaps in visibility if the driver opts out or disables location sharing.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

With MacroPoint, we can provide our customers with proactive updates about shipment statuses, which has strengthened relationships and built greater trust. The transparency it offers is a huge win for customer satisfaction.

  ### 12. this product is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** caleb A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Descartes MacroPoint?**

Previous Response: it is the best service i have ever used.


**What do you dislike about Descartes MacroPoint?**

Previous Response: nothing, this app is great, i love it so much


**What problems is Descartes MacroPoint solving and how is that benefiting you?**

it helps me tracking my loads

  ### 13. Easy Load Visibility, but Refresh Timing Could Be More Real-Time

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Descartes MacroPoint?**

I like being able to locate my carrier loads without having to reach out to our carrier CSRs for updates.

**What do you dislike about Descartes MacroPoint?**

I wish this were more live time. Especially when you try to refresh a load while tracking.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

being able to recreate reporting by location, not just high level

  ### 14. Quick, precise, and always easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Descartes MacroPoint?**

The most useful aspect is the way it integrates with other apps, such as Aljex. It keeps your loads automated with minimal intervention. Besides, it is easy to handle if you need to. You can use either the phone number or the truck number to track the load. Overall, more than expected.

**What do you dislike about Descartes MacroPoint?**

What could be improved is the ability to do live tracking or to request an immediate PING, since the PINGS are at intervals. There are times when I find myself waiting 15-30 minutes for an update.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Mainly, the implementation of the system helped keep our clients more updated regarding the shipments. Since the automatic update with other interconnected systems allows the shipments to be updated automatically without human intervention. This has considerably improved response times.

  ### 15. Peace of mind! That's Descartes MacroPoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mauricio G. | Carrier Sales and Operations representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Descartes MacroPoint?**

Descartes MacroPoint is a great tool to track and trace the loads. It gives peace of mind knowing where the truck is located to determine if the load will be picked up on time and delivered on time, making your job easy and reliable. Works perfectly with our TMS and offers great support if needed. We use it every day to track our loads and guarantee excellent service levels.

**What do you dislike about Descartes MacroPoint?**

The only thing I would say is that the pings are made every 15 minutes. I would love to be able to get those pings every 5 minutes. But that's not a big deal.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

We can offer our customers a reliable service, making sure the load is picked up on time and delivered on time.

  ### 16. it has been great

**Rating:** 5.0/5.0 stars

**Reviewed by:** caleb  a. | Charlotte- Metro Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Descartes MacroPoint?**

i love how good it tracks loads
we love it 

**What do you dislike about Descartes MacroPoint?**

sometimes it dosent update and it dosent load that quick

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

it helps me track my customers loads

  ### 17. Review of Macropoint Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Justin E. | Broker/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

Ability to easily track loads to drivers cell phones for customers. Anytime we have called Macropoint to get more tracks loaded onto our account , they have been super helpful. Very easy to use software.

**What do you dislike about Descartes MacroPoint?**

No login for customers to have a portal to view their loads and theirs only. Would be nice if we could setup a way that each customer have a login and when we track a load, select that customer in our database so they can view their loads only and see nothing else but their loads. No ability to edit or see our account info etc.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Tracking loads and helps us to offer to customers that we can see their loads almost in real time , anytime so we know if it will be on time or if any issue happens, see where and when it could have happened and if carrier is lying or not.

  ### 18. A tool that makes softer your tracking work in the logistics business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan O. | OTR Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

Well, I actually work with this tool because I'm a dispatcher in GLT, so it's really helpful since in this business is important to know the current location of your trucks, to know ETA and also it helps to make decisions when necessary, according to the routes the trucks are taking and if they have any problem.

**What do you dislike about Descartes MacroPoint?**

Well sometimes I do not know, I'm not completely sure why it happens, but there are some glitches when we're tracking team drivers (2 drivers), we have been ensured that we have 2 drivers in the same location because they are preferred carriers but sometimes their locations in macro point are different, but after some time it returns to normal and shows the same location.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Currently the problem Descartes is solving for me going to straight to the point is knowing the exact location my truck is through the driver cellphone since accepting the tracking in their cellphones allow me to know if the current location the driver says makes match with the macro point location. so it's really helpful because it helps me to make decisions in real time about what information the driver is sharing.

  ### 19. 3rd year broker review of Macro Point

**Rating:** 5.0/5.0 stars

**Reviewed by:** William L. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

I don't know if it is my "favorite" thing, but definitely the biggest upside to Macro Point for my team and I is the EDI integration with my best customer.  I am not sure if other tracking software companies or competitors to Descartes offer this, but it is absolutely a game changer.  Eliminating the need for hourly updates (down to even 15 min updates) being manually entered in my customer's portal has saved our team more time than I can possibly put a number to.  It is also user-friendly in my opinion, and I like how the data is stored for quite some after the track has completed.  There have been a handful of times where I have referenced a track history in order to prove pickup and drop times, wait times, etc. to my customer, and more times than that to catch dishonest carriers - months, and once over a year back in time.

We use Macro Point to track AT LEAST 50 times a week, and the very small number of defects is greatly outweighed by the mostly positive and relatively simple experiences we do tend to have most of the time.

I have not used the "new" Macro Point it keeps showing as coming soon with updates to the facade and appearance/functionality, but I do intend to do that soon since it seems like eventually we will be unable to use it in it's current form.  However, I think that unless it fixed any of the little bugs/issues that occasionally pop up now, it maybe did not need any update?  The simpler the better both for brokers and carriers - but once I start using the updated platform I would be happy to drop a review on it as well.

Customer service with Macro Point is stellar, hands down the best among all tracking software I have used (and had the need to call in to get help with).

**What do you dislike about Descartes MacroPoint?**

The downside of Macro Point I think is the connectivity issues that a lot of carriers seem to have vs. other tracking software.  We have a lot of "tracking - waiting for updates" messages.  Upon calling the drivers and guiding them through the "location services need to be turned to ALWAYS ON" spiel, as well as tweaking any other settings that may need adjusting, we still cannot get a good track.  I would say the frequency of this is about once every 25-30 loads, but with the volume my team moves that is at least twice a week.  Also the ELD integration to track the truck that way is not very user friendly.  Cannot figure out why sometimes it works but most of the time it does not, but that is probably something I should inquire about first before I go judging its efficacy.  One other thing I do not like is the inability to correct an accidental press by a carrier who marks themselves as checked-in  or delivered when they have not yet.  Having to start the track all over again rather than just resetting a part of the load on the screen or clicking a button can become a headache.  Also when that happens and we start a new track, that means we have two sets of data we have to reference, since the old track's data will not import into the new track (even though it is the same truck on the same route with the same phone number, etc.)

Another kind of nit-picky issue that I have is that the geofence for pickups and deliveries can be rather broad and definitely forgiving - I would prefer a 200 yard or so radius for the geofence to trigger an event, but sometimes we have trucks that are still over a mile away showing on site at pickup or delivery.  Unless investigated thoroughly, these false events can initiate some awkward conversations with customers.  Doubling back and realizing that you technically are not at the location yet can sometimes make you look a little inept, or possibly even deceitful.

The good far outweighs the bad with Macro Point, but it is much easier to list what you are dissatisfied with than all the things you like.  That's just human nature.  I would still give Macro Point an 8/10 every day of the week.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Taking the time and manpower out of tracking and automating it so I can be doing other things a broker should be doing - after all I am not an operations manager.  It is my job to get loads, get loads, and then get more loads.  If I am fooling around with tracking even an hour of the day, I've lost revenue and opportunity.

  ### 20. Quick and easy way to keep track of your shipments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brianna M. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

All you need is a phone number and for them to accept in the app to track where the driver is. Whenever we need assistance there is a customer support agent ready to assist. We use this service daily to add a layer of visibility.

**What do you dislike about Descartes MacroPoint?**

We work with several drivers and trucks, so we have to use phone number mostly and that means relying on them being with the shipment and giving us the correct information. Also filling in repeated pick up and delivery addresses is manual and I wish there was an autofill / suggested addresses that we could click to speed up the process. It wouldn't mean macropoint decides the address but gives the option to use addresses we already have used.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Adding a layer of visibility within a number of minutes, while not depending on us having physical trackers at shipping locations. This helps us make sure our contracted drivers are on time and going the right direction.

  ### 21. Excellent Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley R. | Director of Client Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Descartes MacroPoint?**

We appreciate the automation and peace of mind that Macropoint provides us. It eliminates the hassle and worry of tracking carriers. We use this daily in our operation and strive to drive our compliance number. Integration and implemenation was very quick and easy. Customer Support is unmatched with detailed business reviews.

**What do you dislike about Descartes MacroPoint?**

None that come to mind - I know sometimes carriers push back on having to use it but if a carrier isn't willing to accept GPS tracking, it's probably not a carrier we want hauling our freight anyways.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Macropoint frees up our brokers from the manual labors of tracking and tracking to allow them to focus on higher-value tasks. It provided the visibility our customers require.

  ### 22. Benefits of Macro Point Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan S. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Descartes MacroPoint?**

MacroPoint is a powerful tool for anyone in the logistics industry.If the Driver is on Macro Point you don't have to call the dispatcher or driver for the updates you can directly check it on ALJEX under Check Calls. There have been minor glitches now and then, like delays in updates, but overall, it’s very stable.I personally avoided 3-4 cases of Double Brokerage with the help of Macro Point Only. So you can say it helps you to stay away from the fraudsters. And it is very easy to used with minimal set up requried

**What do you dislike about Descartes MacroPoint?**

There have been minor glitches like delays in updates.Some times drivers don't get it so we have to send them manually

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

MacroPoint is solving several key problems in logistics and supply chain management, and these solutions have been highly beneficial for businesses 

-  You Don't have to call the driver or dispatcher for the Updates, If the Driver has accepted the Macro Point you can check his location under Check Calls on ALEX
-  MacroPoint provides real-time visibility into the location and status of shipments.
- If any Double Broker contacts you for the load, They won't be able to accept the macro point so you can stay away from the double brokers and work with genuine carriers only
- MacroPoint makes it easier to keep customers informed. This improves customer satisfaction by providing them with timely, accurate updates on their shipments

  ### 23. Use of macropoint in handling shipments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shaw N. | Logistics cordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about Descartes MacroPoint?**

Macropoint enable us to verify correct details of driver like his truck number, trailer no. and contact number. 
Being as a freight broker, it helps to take timely delivery appointments on the basis of tracking by checking updated location of driver as per he is moving. It also help to automatically change the shipment status from pick up, loaded to delivery as per update of driver's location.

**What do you dislike about Descartes MacroPoint?**

When we change the details of driver in shipment if we have to add up new details as sometime it is drivers team on shipment then sometimes tracking link is not sent to driver's number also to check the tracking, we have to scroll down on Aljex to see driver current location so the user interface could be better.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It is helping to take timely delivery appointments and also ensure the safety of shipment by avoiding double brokerage as we have correct details to match up if the same driver is doing our shipment which we filled in Rate confirmation or not. 

Also it enables broker to check which routes driver is following and ensure that shipment gets properly delivered also if driver is running late, it informs approx late ETA to delivery.

  ### 24. Really Enjoying the New Reporting Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Descartes MacroPoint?**

I'm really enjoying the new reporting features

**What do you dislike about Descartes MacroPoint?**

Too much reliance on driver behavior to track correctly.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It is helping us drill down into driver compliance and strengthening our negotiating leverage in the area of driver quality.

  ### 25. "Reliable Visibility with Room to Grow"

**Rating:** 4.5/5.0 stars

**Reviewed by:** David N. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Descartes MacroPoint?**

I wanted to share my positive experience with MacroPoint and how it has significantly improved our logistics operations. The real-time GPS tracking and automated updates provide complete shipment visibility, allowing us to monitor everything from pickup to delivery.

**What do you dislike about Descartes MacroPoint?**

I wanted to share my thoughts on Descartes MacroPoint. While there's always room for improvement in any platform, I've found MacroPoint to be consistently reliable and effective for our current needs. It's a solid tool that has been serving us well.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

I wanted to highlight how Descartes MacroPoint addresses a critical supply chain challenge: real-time visibility and proactive communication. The accurate, real-time freight tracking eliminates uncertainty about shipment locations, significantly reducing the need for check calls. This leads to quicker issue resolution and better planning for both pickups and deliveries.

  ### 26. MacroPoint is, and will continue to be, a game changer in the automated tracking market.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clint J. | Transportation and Logistics Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Descartes MacroPoint?**

What I like most about Descartes MacroPoint is that we have access to track trucks that are not intracompany vehicles. 
In the past our sales department, customers, and others have only been able to attain this information via phone call, text, or email - which then the accurate arrivals, departures, etc can get lost in the mix. But with this software, we can now see accurate pinged locations on the vehicles so our operation can run at maximum efficiency. 

I use this program every single time we have a shipment going out.

Also the User Interface is tremendously easy to navigate and use. It only took me a few minutes of playing around in it to be able to figure out all the functions that we have available.

The implementation and integration process was quick, and easy. 
For a smaller company such as ours, it only took a week or two to get completely set up. 

Customer support has been fantastic since we started the process. They clearly communicate who will be running each step of the process, as well as checking back up to make sure everything is running as it should.

**What do you dislike about Descartes MacroPoint?**

Pretty much the only thing I don't like about MacroPoint is that for each specific load you have to enter all of the information over again. I wish there was a feature that would save all the old locations to be selected for use again to make the entry process faster, but that is a small price to pay for what it accomplishes on the back-end.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

The biggist issue that MacroPoint is solving for us is shipment visibility. In the past, once shipments had left our facility - unless they were our intracompany vehicles - we would lose visibility on them with the only mode of contact being phone, text, or email. What would happen is: A customer would call us inquiring about the shipment, we would then have call the company to find out where the truck is, they would call the driver & driver would give them current location (which may or may not be completely accurate or true), to then have them call us or email us back, for which by then the customer has already called again about it. This program is going to cut all of that middle man communication out of the equation.

  ### 27. Descartes the Top Notch tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cristian R. | Logistics Ground Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes MacroPoint?**

To be honest, I love the easy way to track my loads, simple, fast and almost 100% accurate, doesn´t take so long to get a real time update.

**What do you dislike about Descartes MacroPoint?**

+
I can say it´s kinda annoying when you´re trying to set a new load, the PU and DEL points, asking you the city, state and zip code, additionally the driver´s phone number and the reference you wanna add on it. 
Also some areas in USA the signal is quite bad or the driver´s get disconnect and you can´t get an update for a while.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Speaking on my own experience I can say, we don´t need to keep on calling the driver or carrier in this case to obtain an update, just have to open macropoint and check the treacibility, if the driver is rolling towards the PU/DEL location is simple to check on the map, so you can get an update without asking and can keep focused in others main tasks.

  ### 28. Best gsp tracking software

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANA R. | Operatios Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Descartes MacroPoint?**

how easy it is to navigate, as well as how self explanatory it is

**What do you dislike about Descartes MacroPoint?**

I guess one thing that can improve is the way they send the notification to drives, some drivers struggle to get it going

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

trcking mmostly, it makes it easy to see the tracking and also provide a link to the customer

  ### 29. Best CRM so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonard S. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Descartes MacroPoint?**

Everything about Descartes is great, Management of shipments, Payments tracking, Load Tracking, each and every tiny detail about the shipment can be mentioned. Very easy to operate. Great reponse from customers when they receive the Predesigned Rate confirmations and BOLs. All in all, this is a great software and I have been using it from 3 Years, never had any issues whatsoever with anything.

**What do you dislike about Descartes MacroPoint?**

UI can be improved, but I also believe the fast reponse of the application is because of simple UI. There is space for improvement but no way it hinders with the work you need to do.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Managing all the shipments in a Great way, more over you can track drivers with Macropoint Intergration.
Managing payments for the past shipments.
Every small detail about the shipment can be mentioned and they have given extra space for that.
Very time saving.

  ### 30. Real-Time Tracking That’s Second to None

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Descartes MacroPoint?**

The real time tracking feature is second to none

**What do you dislike about Descartes MacroPoint?**

There are no downsides to Macropoint. It works well.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Real time tracking solutions allow our company to solve problems quickly

  ### 31. Broker Account executive

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Descartes MacroPoint?**

The new look is much friendlier, I get to see where is the truck all the time and check in and check out times

**What do you dislike about Descartes MacroPoint?**

It has a delay of 15 min, it would be great if that gap was shorter 

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Knowing the cargo's whereabout

  ### 32. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles E. | Carrier Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

Descartes MacroPoint is an essential tool for anyone in the freight and logistics industry. It simplifies tracking, enhances communication, reduces manual workload, and ultimately improves operational efficiency. If you’re looking for a freight visibility solution that delivers on its promises, MacroPoint is definitely worth the investment.

**What do you dislike about Descartes MacroPoint?**

Even though many carriers are onboard with MacroPoint, some still refuse to use it, forcing brokers to manually chase updates. This can lead to situations where a broker has paid for a tracking service but still has to rely on phone calls and emails for updates.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Reduces the need for constant check calls.

Provides accurate ETAs to customers.

Minimizes uncertainty about shipment status.

Ensures a more reliable flow of information.

Helps brokers manage loads more efficiently.

Improves customer satisfaction by keeping them informed.

  ### 33. Macropoint allows us to have constant vision on our shipments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Descartes MacroPoint?**

We always know where our partners are tracking, ensuring we have constant accurate updates.

**What do you dislike about Descartes MacroPoint?**

Sometimes tracking just stops working getting stuck in "Waiting for Update" status.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

There have been no issues to solve on our end and we love it!

  ### 34. Good enough for our use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Descartes MacroPoint?**

The platform has improved considerably; at first, it seemed more complex to me, but it's user-friendly and practical.

**What do you dislike about Descartes MacroPoint?**

The login method is tedious; I would prefer a more practical method

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Help with client service satisfaction

  ### 35. Useful Features and Visibility, But Integration Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Descartes MacroPoint?**

It provided good visibility when operating and provided multiple functions that can be useful.

**What do you dislike about Descartes MacroPoint?**

The integration with Transportation manager wasn't easy and navigating through the screens while searching for loads was not as easy as I would have wanted.  It was unable to manage our LTL movements which is a substantial part of our movements

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

When it operated correctly it gave clear visibility to full truckload freight location.

  ### 36. Reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anderson I. | Logistics Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Descartes MacroPoint?**

I like how easy it makes tracking and follow up, just copy and paste your ref and you get loacation, no more calling or emailing back and forth with the dispatchers/drivers.

**What do you dislike about Descartes MacroPoint?**

Sometimes drivers marked the load as delivered, also there's no easy way to duplicate loads, always have to build from scratch.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It saves my time, no more calling drivers or dispatchers to get locations.

  ### 37. Macropoint gets the job done effectively

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt O. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Descartes MacroPoint?**

Easy to use, no glitches, you get exactly what you are promised.

**What do you dislike about Descartes MacroPoint?**

The log in process sometimes takes 3 times to log in that is the only complaint.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Allows us to keep visibility on our drivers at all times and provide real time live tracking for our customers so they always know where their freight is. Eliminates a ton of check calls and busy work, which allows the team to be much more efficient.

  ### 38. user-friendly tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Willis N. | Compliance Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Descartes MacroPoint?**

Easy to follow and track through ACI transmission, with responsive customer service help.

**What do you dislike about Descartes MacroPoint?**

different codes in use may be confusion.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

All data can be transmitted over Descartes platform

  ### 39. Macropoint use in tracking shipments

**Rating:** 5.0/5.0 stars

**Reviewed by:** sadaf z. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Descartes MacroPoint?**

Macro point  helps to verify the truck, trailer and driver contact number. Also it changes the status of load automatuically as per driver location while truck is moving from pick up to loaded to delivery on its own.

**What do you dislike about Descartes MacroPoint?**

The user interface to check tracking is not good, it is not directly visible on load page. 
There is also one more problem, that if we are changing the driver details then we have to send macro point tracking link manually again.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

The macropoint helps to verify correct details of driver and it is helping to take timely delivery appointments as per the driver tracking status. It also helps to secure the freight to check if driver's dispatcher is giving correct details of the driver or not as if we fill wrong truck or trailer number, macropoint link doesnt work, which is a good thing.

  ### 40. Macropoint:good 

**Rating:** 4.5/5.0 stars

**Reviewed by:** obaro A. | Director BI, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Descartes MacroPoint?**

the new interface and also the reporting feature

**What do you dislike about Descartes MacroPoint?**

Identify load going off route and sending notification, using AI to achieve this

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Real time location update of freight

  ### 41. Macropoint is largely great, but not without its hiccups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael B. | Heavy Haul Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Descartes MacroPoint?**

I like the timesheet feature, and the ability to get location pings every 15 minutes as the truck moves from point to point.  The messaging feature is nice as well, but i have never had any success in getting replies back.

**What do you dislike about Descartes MacroPoint?**

The fact that it tends to cut in and out semi-frequently is mildly frustrating, and the fact that it doesnt always work properly despite being set up correctly with location settings and everything turned on.  it is very frustrating for both the dispatcher and the driver to have to constantly uninstall and re-install it to get it to kick on, or to even track as it is supposed to even when the location is on ALWAYS.  I am not sure what the difference in tracking abilities between this one and Trucker Tools, but the latter seems to be much more user-friendly and consistent.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

They do seem to be getting better regarding consistency, but the tracking issues i mentioned in the previous section still exist and can get frustrating for everyone involved.  I do like the new Dashboard and the ability to share and use the tracking link, that is very nice.

  ### 42. Making Freight Tracking Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tore  G. | Driver Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about Descartes MacroPoint?**

One of the best features of MacroPoint is how easy they make it to track integrated carriers. If somebody is connected to use through ELD, that provides a fast and efficient way to track their loads.

**What do you dislike about Descartes MacroPoint?**

Sometimes there is a delay in which you need to wait for the truck to ping against an unknown variable. Occasionally, you will need to wait longer than the allotted start time for tracking to begin.

**Recommendations to others considering Descartes MacroPoint:**

I would recommend that you meet with your community success rep to find out what is right for you.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

One of the biggest problems that we are solving with MacroPoint is reliably tracking carriers. The cost per load is efficient enough to warrant the use of their project. Business performance has increased as loads are being tracked more reliably. With the current state of fraud, it is very important to have visibility on all shipments, and MacroPoint helps us get that done!

  ### 43. Excellent tracking software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karson W. | Carrier Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Descartes MacroPoint?**

Easy to set up, simple to use, and effective tracking to provide updates for my customers on where their freight is and where it's been!

**What do you dislike about Descartes MacroPoint?**

At times we have issue with getting tracking activated, and the app has a tendency to quickly drain your device's battery if it's not plugged in. That said, the tracking is effective and most truckers don't go anywhere without a charging cable for their devices in the truck!

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

MacroPoint has helped us effectively and efficiently track our customers' freight and loads across town and across the country. We've been able to reduce our check calls with drivers and have been able to provide more accurate updates to our customers, so everyone comes out on top!

  ### 44. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete D. | Senior Account Manager Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about Descartes MacroPoint?**

Macro point is amazing for transit visibility and has saved us so many times - this tool is a life saver!

**What do you dislike about Descartes MacroPoint?**

Occasionally the Macro Point pings will have a glitch and show the driver in another country (Although infrequent), this has happened before.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

The lack of tracking via truckers to our customers, macro point gives us the ability to see where a truck is when we are unable to reach the driver by the phone, it's a way to bypass much of the interactions that will sometimes set back. Additionally, Macro point helps confirm if we sourced the right truck comparable to where the load would be picking up.

  ### 45. Descartes Macropoint Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fiona V. | Freight Broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Descartes MacroPoint?**

It's easy to use and is a good tool to track your shipment through out , It allows to track your shipment hassle free. I don't have to ask drivers fortheir where abouts , I can simply check with one click.

**What do you dislike about Descartes MacroPoint?**

Sometimes it does not send any link to the driver in the beginning.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It helps me cover my shipments securely.
Being a freight broker it's very important for me to keep track of all my shipments but it's almost impossible to do all that manually so macropoint comes to the rescue and helps you keep records of your shipments.
you get to know the whereabouts of your driver and delivery and pickup ETA as well.

  ### 46. Fraud Prevention and Streamlined Transportation Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** SAMUEL S. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Descartes MacroPoint?**

Macropoint is perfectly well tool for logistics industry. Feature like automatically track loads and manage by exception. The integration helps brokers reduce manual tasks, minimize errors, and improve overall operational efficiency. 

The integration facilitates seamless communication between carriers, shippers, and logistics service providers, streamlining workflows and reducing manual efforts.Macropoint tracking save lot of time, One click away from getting locate our drivers. When we dispatch a driver to pick up a cargo, macropoint gets me updated, Gives me the update for pick up, time to time tracking. Its complete package. Easy to use. I use maropoint frequently, Real-time visibility and proactive communication lead to better customer service and increased transparency

**What do you dislike about Descartes MacroPoint?**

Sometimes trucker stopped this when we send them the link. there should be mechanism so that nobody log off the sent link.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

It helps me Locate my shipments. Driver's location along the way. Helps us when the shipment is Picked up, dispatched and at the consignee. It saves my time to get in touch with drivers/dispathers. Blessings for frequent users.

  ### 47. Ease in OPERATIONS and INCREASED TRUST in the whole LOGISTICS FUNCTIONING

**Rating:** 4.5/5.0 stars

**Reviewed by:** Krystal S. | Logistics Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Descartes MacroPoint?**

It is a crucial tool in the filed of supply chain and logistics that leads to an increased reliability in the field and enables smooth operations. A very effective tool without which it would be difficult to carry out the process and there is an ease in the implementation.

**What do you dislike about Descartes MacroPoint?**

MACROPOINT is a powerful tool and the only drawback is that it sometimes become slow and takes time before actually operating. Despite that its wonderful to use on a daily basis.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

In the logistics field, we often use Macropoint in tracking the whereabouts of the truckers and in making sure the shipments are smoothly picked up and delivered where they are suppose to with ease and confidence.

  ### 48. Tracking a shipment so easy with Macropoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dwanyne D. | Freight broker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Descartes MacroPoint?**

In Logistics industry, when we dispatch our shipments, we need some reliable source to track our shipments/cargo. Macropoint is perfect tool for logistics industry. Macropoint tracking save lots of time for us, Its just one click away from getting our shipments tracked. When we sent a driver to pick up our cargo, macropoint gets me updated, It helps locate when driver is dispatched and at the pick up, time to time location. Its complete package. Easy to use. I am a frequent user of maropoint, It helps me to work faster.

**What do you dislike about Descartes MacroPoint?**

For first timers, sometimes drivers gets issue to install it and to get it start. It works fine for me though.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

In freight industry, when we run a shipments, we need some reliable source to track our cargo. Macropoint is perfect tool for logistics and transport industry.

It helps me track my shipments. Driver's location during the transit. When the shipment is Picked up, dispatched and at the consignee. It saves my time to get in touch with drivers/dispathers. Blessings for frequent users. Thank you Macropoint tracking.

In case of changing a Source/Driver, driver back off. This app allows me to send tracking meantime. Which is great.

It does the JOB from dispatch to consignee. It runs the Aljex for me, which is helpfull.

  ### 49. Seamless Real Time Tracking Assist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vik S. | Accounts Payable, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Descartes MacroPoint?**

Real Time tracking of shipments has been  very helpful as it allows us to monitor load progress and take actions on issues early on.

**What do you dislike about Descartes MacroPoint?**

High cost of acquisition makes it very hard on the pocket.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Before macropoint tracking we had a significant amount of trouble keeping track of the shipments as we had to call out to the carriers in transit. Macropoint has enabled us with real time tracking of our shipments without being a hassle to our carriers. It also helps us to monitor any issues in a timely manner.

  ### 50. Fairmont Logistics / Macropoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorenzo D. | Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Descartes MacroPoint?**

Being able to share tracking link with customers.

**What do you dislike about Descartes MacroPoint?**

As of now we have not seen any negative feedback on macropoint.

**What problems is Descartes MacroPoint solving and how is that benefiting you?**

Not all the time do our carriers have the correct tracking tools, macropoint provides one solution for tracking all our carriers.


## Descartes MacroPoint Discussions
  - [How can I link this GPS with driver that refuse to active it?](https://www.g2.com/discussions/how-can-i-link-this-gps-with-driver-that-refuse-to-active-it) - 1 comment, 1 upvote
  - [How do I create a MacroPoint?](https://www.g2.com/discussions/how-do-i-create-a-macropoint) - 1 comment
  - [What is MacroPoint enabled?](https://www.g2.com/discussions/what-is-macropoint-enabled) - 1 comment
  - [How does MacroPoint tracking work?](https://www.g2.com/discussions/how-does-macropoint-tracking-work) - 3 comments
  - [Is MacroPoint free?](https://www.g2.com/discussions/is-macropoint-free) - 2 comments

- [View Descartes MacroPoint pricing details and edition comparison](https://www.g2.com/products/descartes-macropoint/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-31+14%3A15%3A51+-0500&secure%5Bsession_id%5D=920ad6c9-8860-477a-a099-7ed3ae7e1eb9&secure%5Btoken%5D=7039b16de5d06992462bd00c5af15788d7ec954adbcdadad2d016ac42d5e6c9f&format=llm_user)
## Descartes MacroPoint Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews)
  - [Descartes Shipper TMS](https://www.g2.com/products/descartes-shipper-tms/reviews)
  - [Ditat](https://www.g2.com/products/ditat/reviews)
  - [Infios Transportation Management](https://www.g2.com/products/infios-transportation-management/reviews)
  - [IntelliTrans Global Visibility Platform](https://www.g2.com/products/intellitrans-global-visibility-platform/reviews)
  - [IntelliTrans TMS (CarrierPoint)](https://www.g2.com/products/intellitrans-tms-carrierpoint/reviews)
  - [LoadMaster](https://www.g2.com/products/loadmaster/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [PCS](https://www.g2.com/products/pcs-solutions-pcs/reviews)
  - [PCS TMS](https://www.g2.com/products/pcs-tms/reviews)
  - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [TAI Cloud Solutions](https://www.g2.com/products/tai-cloud-solutions/reviews)
  - [TAI .NET](https://www.g2.com/products/tai-net/reviews)
  - [TAI Supporting Services](https://www.g2.com/products/tai-supporting-services/reviews)
  - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews)
  - [UltraShip](https://www.g2.com/products/ultraship/reviews)

## Descartes MacroPoint Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Delivery**
- Flows
- Modes

**Freight Modes**
- Definitions

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Workflow Automation**
- Dispatch and Tender
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Platform**
- Data quality
- Languages
- Configurable Notifications

## Top Descartes MacroPoint Alternatives
  - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - 4.6/5.0 (48 reviews)
  - [GoComet](https://www.g2.com/products/gocomet/reviews) - 4.9/5.0 (238 reviews)
  - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (708 reviews)

