---
title: Deputy Reviews
meta_title: 'Deputy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 666 reviews by the users' company size, role or industry
  to find out how Deputy works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 666
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Deputy Reviews
**Vendor:** Deputy  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 666
## About Deputy
Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless app. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.



## Deputy Pros & Cons
**What users like:**

- Users love the **ease of use** of Deputy, praising its user-friendly interface and mobile capabilities for convenience. (241 reviews)
- Users appreciate Deputy for its **user-friendly scheduling** , enhancing efficiency with reliable notifications and comprehensive features. (148 reviews)
- Users value the **ease of scheduling** with Deputy, finding it simple to track shifts and request time off. (135 reviews)
- Users find Deputy **intuitive and easy to set up** , enhancing their shift management experience with straightforward features. (129 reviews)
- Users appreciate the **intuitive and user-friendly interface** of Deputy, simplifying shift management and enhancing productivity. (108 reviews)
- Simple (105 reviews)
- Time-saving (100 reviews)
- Users value the **easy access** of Deputy, finding it clear and effective for managing schedules and shifts. (98 reviews)
- Users value the **detailed time tracking** features of Deputy, ensuring accurate work hour calculations and notifications. (86 reviews)
- Shift Management (82 reviews)

**What users dislike:**

- Users struggle with **scheduling issues** , including long schedules and lack of a search feature, complicating their experience. (48 reviews)
- Users find it frustrating to manage **shift management** as the app lacks essential features for scheduling and transparency. (41 reviews)
- Users experience **clocking issues** with Deputy, including difficulties with the app, location pin changes, and loading delays. (27 reviews)
- Users express frustration over **missing features** , notably the lack of a search function and inadequate mobile functionality. (25 reviews)
- Users often experience **slow loading times** , causing frustration with clock-ins and overall app performance. (24 reviews)
- Software Bugs (19 reviews)
- Users experience **poor notifications** with missed updates and redundant alerts that complicate communication within Deputy. (18 reviews)
- Users express frustration over **limited features** in Deputy, wishing for improvements in customization and functionality. (17 reviews)
- Users experience **notification issues** with Deputy, including missed messages and multiple alerts for the same event. (17 reviews)
- Slow Performance (15 reviews)

## Deputy Reviews
  ### 1. Effective scheduling system made easy to use .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian P. | Key Holder/Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

Easily accessible and never any issues .

**What do you dislike about Deputy?**

I don’t dislike anything about it , very easy to use.

**What problems is Deputy solving and how is that benefiting you?**

When schedule is changed it’s almost immediately updated through the all and it helps me know who I’ll be working with prior the day before .

  ### 2. Very good app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tillie W. | Server, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Deputy?**

It’s really useful and I like having updates about when my next shift is

**What do you dislike about Deputy?**

The timesheets are a bit complicated since it has all the dates across the same page

**What problems is Deputy solving and how is that benefiting you?**

I am a server so I don’t have any problems

  ### 3. Easy to use, convenient and multifactorial

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

It’s so easy to use! It’s great that I can log either my unavailability or availability for my boss, which makes rostering so much easier. I also work two jobs which both use Deputy and going between the two businesses is so easy and convenient. The app is really simple and has everything I need.

**What do you dislike about Deputy?**

There are no downsides I have experienced so far.

**What problems is Deputy solving and how is that benefiting you?**

Helps to clock onto shift through a system so that it shows if workers are late.

  ### 4. Great App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel B. | Certified Athletic Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

One of the easiest apps to pick up shifts for a per diem athletic trainer.

**What do you dislike about Deputy?**

The constant emails are a little annoying but they are helpful if I want to pick up a shift

**What problems is Deputy solving and how is that benefiting you?**

If there are any shifts available to work.

  ### 5. Amazing would 100% recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chloe C. | Receptionist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

I can see and excepted my shifts in real time it makes it so much easier to keep track

**What do you dislike about Deputy?**

It’s a little bit confusing when you are trying to swap shifts

**What problems is Deputy solving and how is that benefiting you?**

Solving getting shifts mixed up and having a cleaner schedule

  ### 6. Great for Schedule Checks, Wish I Could Start Shifts from the App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simi M. | Cook, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Its best when you want to check your schedule or forget when your shift is lol. But its the best app for work

**What do you dislike about Deputy?**

That i cannot start my shift my the app in my phone but i also understand why is that.

**What problems is Deputy solving and how is that benefiting you?**

Its best for people who are even forgetful caz you dont have to carry the card ti punch in. You just need your id and that too is personal so that everyone have their privacy

  ### 7. Rota Management with Helpful Reminders, Occasionally Slow Signal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Grace J. | Residential support worker, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

Deputy is such a great platform to see your workplace rota. The simple reminders are also a great benefit.

**What do you dislike about Deputy?**

Sometimes the signal may be a little slow.

**What problems is Deputy solving and how is that benefiting you?**

Keeps staff up to date with schedules and practical reminders.

  ### 8. Effortless Clocking In and Out—No Complaints!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristen  P. | Athletic Trainer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

How easy it is to clock in and out. And how easy it is to look at the open shift

**What do you dislike about Deputy?**

How you can’t call out of a shift via the app

**What problems is Deputy solving and how is that benefiting you?**

Finding shifts for me to work

  ### 9. Deputy runs really well and is good to use for shifts and times

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney  E. | Educator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Clear shifts and times so it is very easy to keep track of

**What do you dislike about Deputy?**

There is nothing to dislike about deputy

**What problems is Deputy solving and how is that benefiting you?**

It’s solving how to keep track of my shifts and it is nicely organised with my shifts

  ### 10. DEPUTY REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajwinder K. | Key holder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Very easy to start and clock in for shifts

**What do you dislike about Deputy?**

It’s sometimes is glitchy which makes it hard to view shifts

**What problems is Deputy solving and how is that benefiting you?**

Viewing shifts is easier and it allows me to calculate how many hours I work a month

  ### 11. My experience with deputy has been very successful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charity H. | Free lancer with Vitue Hair., Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Deputy is easy to navigate. Even if you aren’t technologically savvy.

**What do you dislike about Deputy?**

I have nothing to complain about deputy!

**What problems is Deputy solving and how is that benefiting you?**

The problems it is solving is the option to go ahead and add my schedule to my calendar!

  ### 12. Great experience👍

**Rating:** 5.0/5.0 stars

**Reviewed by:** Onna G. | Support Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Deputy?**

I like the structure and easy to navigate.

**What do you dislike about Deputy?**

I haven’t seen anything that I dislike with Deputy so far this is the best scheduling app I’ve ever use.

**What problems is Deputy solving and how is that benefiting you?**

Deputy app reduced administrative burden, improved communication, enhanced compliance, and better overall operational efficiency.

  ### 13. Very easy to use and effective at providing feedback for management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2025

**What do you like best about Deputy?**

I think the best thing about deputy is the ability to provide a comment and a general consensus of how your shift went. This helps us see if there’s any things consistently making our day worse and also allows management to have a better understanding of staff moral or any issues people may be having.

**What do you dislike about Deputy?**

my biggest complaint for deputy would be the holiday taking on it as it seems to never work or go through to management

**What problems is Deputy solving and how is that benefiting you?**

Deputy allows for me to clock in and out via my phone and is very helpful if I accidentally forgot to clock in or out and it also allows for me to view the rota for the week from anywhere which is great as previous employers have had physical copies of the rota

  ### 14. User-Friendly and Comprehensive, Incredibly Simple to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johanny C. | team host, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

simplicity of use, and very complete. Very user friendly

**What do you dislike about Deputy?**

so far just started and very pleased with everything

**What problems is Deputy solving and how is that benefiting you?**

I really like the autonomy regarding visibility of extra work hours whenever I wish and if available

  ### 15. Upper echelon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raymond  W. | Hospitality Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Highly professional application. I can easily log into work and receive any notification sent from my employer on time.

**What do you dislike about Deputy?**

I honestly have no dislikes about this application I use.

**What problems is Deputy solving and how is that benefiting you?**

Fast and easy notifications and alerts.

  ### 16. User friendly and easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nichole G. | Veterinary Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Very user friendly, and easy to navigate

**What do you dislike about Deputy?**

Not sure yet! Only been using it for a couple of days, so far no issues

**What problems is Deputy solving and how is that benefiting you?**

A much more simple way to track my time in/out for work

  ### 17. Convenient Mobile Access Makes Life Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura P. | Front office manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

We can use on the phone, more easy than and physical card or something.

**What do you dislike about Deputy?**

The shifts are never schedule, but maybe it’s our setting and not an app problèm.

**What problems is Deputy solving and how is that benefiting you?**

Control arrival Times, extra hours…

  ### 18. User-Friendly and Easy, But Shift Updates Are Slow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carleigh G. | Shift Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Deputy?**

It is very user friendly and easy to use

**What do you dislike about Deputy?**

Takes a little to long to update location of next shift

**What problems is Deputy solving and how is that benefiting you?**

Deputy does not have any known problems that I have noticed

  ### 19. User-Friendly and Smooth, But Occasional Downtime Issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** June P. | Budtender, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

It is very user friendly! I have had a smooth time with it.

**What do you dislike about Deputy?**

I think it gets down quite a bit and has issues

**What problems is Deputy solving and how is that benefiting you?**

I find it easy to manage my PTO

  ### 20. Employee Deputy review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

It is very clear and easy to use. Very organized.

**What do you dislike about Deputy?**

When I try to put in my leave it keeps glitching and won’t let me put in an anytime after, only a select time to a select time.

**What problems is Deputy solving and how is that benefiting you?**

It is an easy way for me to see my schedule clearly set out so I can get to work in time knowing exactly what I’m going in to do.

  ### 21. Bartender

**Rating:** 3.0/5.0 stars

**Reviewed by:** Joao C. | Bartender, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Deputy?**

Everything I need about my job is in one app

**What do you dislike about Deputy?**

The timesheets now start on Sunday instead of Monday

**What problems is Deputy solving and how is that benefiting you?**

It allows free and easy communication between all staff

  ### 22. I'm a medical assistant and use Deputy to clock in and out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maelett F. | Medical Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

Reminding me of my shifts and clock in and out

**What do you dislike about Deputy?**

Nothing it's the best app used for clocking in and out

**What problems is Deputy solving and how is that benefiting you?**

By being able to clock in and out

  ### 23. Useful effective system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robyn R. | Nurse, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Simplistic system, effective and has the ability to maintain effective communication

**What do you dislike about Deputy?**

I feel it would benefit from a instant messing system

**What problems is Deputy solving and how is that benefiting you?**

Ensures communication is effective with g the team.

  ### 24. Deputy is very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** HEIDI R. | Custard Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

Deputy is very easy to use and it makes work so much easier.

**What do you dislike about Deputy?**

There is only really one thing that I don't like about Deputy, and it is that sometimes it will tell me that I was absent for my shift, a few days after it had happened. It only says I am absent a few days later, and just on the main schedule.

**What problems is Deputy solving and how is that benefiting you?**

They help me to be able to see those that are working the same shift as I am, and it is allows me to offer up my shift so someone else can take it for me. Sometimes it is really last minute that I can't work and somebody always takes my shift because it is just so easy to claim shifts.

  ### 25. Great Shift Countdown Feature, But Schedule Can Lag

**Rating:** 4.0/5.0 stars

**Reviewed by:** Natalia H. | Barista, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

How it has a countdown for my pending shift on the day and for my breaks

**What do you dislike about Deputy?**

The days lag sometimes on schedule when trying to vue it.

**What problems is Deputy solving and how is that benefiting you?**

n/a

  ### 26. Deputy is a great app - works well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2025

**What do you like best about Deputy?**

Deputy is used by My place of Employemt 

The App seems great , notifications both pop up and emails make getting extra shifts a breeze 

User friendly and great platform 

If I had a business with staff I would use deputy

**What do you dislike about Deputy?**

Nothing so Far the app is great - user friendly and easy

**What problems is Deputy solving and how is that benefiting you?**

Timetable and scheduling of shifts and messaging access the 60 staff

  ### 27. Have had nothing but a great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marisa D. | Photo and sales staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Deputy?**

It’s easily accessible and extremely organized .

**What do you dislike about Deputy?**

Nothing at all . It’s a very helpful resource.

**What problems is Deputy solving and how is that benefiting you?**

Being able to have the schedule categorized .

  ### 28. Very good

**Rating:** 4.5/5.0 stars

**Reviewed by:** person . | Worker, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Very easy to see shifts due to app drsign

**What do you dislike about Deputy?**

Some of the parts are hard to navigate especially news feed

**What problems is Deputy solving and how is that benefiting you?**

It puts everyone’s shifts into one place

  ### 29. Very user friendly!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

I like how integrated it is. All of the messaging, calendar syncing, and timesheets are in one app, which is very convenient.

**What do you dislike about Deputy?**

I would like to see past schedules, just to know who to talk to if I had a question about a previous shift.

**What problems is Deputy solving and how is that benefiting you?**

It helps me keep track of my schedule by keeping all of the related functions in one app.

  ### 30. An app with ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lorenzo D. | OSS (On Site Specialist), Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

All the information I need is right at my fingertips. I especially find the News Feed tab useful and informative.

**What do you dislike about Deputy?**

Honestly, if I was going to change something it would be the People tab. It doesn’t matter to me where my team member are and if the made it to work or not. I think it should be expanded to include managers and their bosses. Kind of like a tree you could show everyone from the CEO (the tree trunk) all the way down to people like me (the many little leafs). Sometimes I have a question for HR and have no clue who they are or where to find them.

**What problems is Deputy solving and how is that benefiting you?**

It tells me when and where I need to be.

  ### 31. Absolutely Love the App Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2025

**What do you like best about Deputy?**

The mobile application on my phone device

**What do you dislike about Deputy?**

Lack of notifications when my annual leave gets approved

**What problems is Deputy solving and how is that benefiting you?**

It shares the rota with my team

  ### 32. Super Easy to Use with No Drawbacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adina  S. | Guest Service Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Very easy to use and helpful, I do recommend!

**What do you dislike about Deputy?**

Nothing that I dislike, everything is ok.

**What problems is Deputy solving and how is that benefiting you?**

Easy to keep track of your work schedule.

  ### 33. Deputy is alright

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shivansh P. | Sports coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about Deputy?**

deputy has a fantastic interface and is great to navitgate through

**What do you dislike about Deputy?**

It is super tedious to do unavaliablites and rostering in deputy

**What problems is Deputy solving and how is that benefiting you?**

helping me know when my work is.

  ### 34. Staff rota management and payroll interface made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** David  T. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

Deputy makes management of shifts, annual leave, and payroll interface easy. From the intuitive app on an employee's phone, though the clocking in/out terminals, and the desktop management portal, it's all well thought through, modern and easy to use. The reporting function is extremely flexible, surfacing any data in any format you may need. Employees love it because they can see everything on their phone, upcoming shifts, completed shifts, request annual leave and check their leave balance. The Newsfeed option allows for communication across the whole team or with individials;really useful. Using Deputy has transformed our Organisation.

**What do you dislike about Deputy?**

Reconciling Annual Leave to ensure it matches payroll.

**What problems is Deputy solving and how is that benefiting you?**

Communicating the rota, publicing available shifts, and a transparent link to employees pay

  ### 35. Effortless Navigation and Flawless Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dale R. | Registered Nurse, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

Deputy is very easy to navigate and it's very straightforward

**What do you dislike about Deputy?**

Everything works well, there's nothing I dislike

**What problems is Deputy solving and how is that benefiting you?**

There is no problem

  ### 36. Easy Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Deputy?**

Logging in and out is straightforward, making access simple. Additionally, it's convenient to view your schedules.

**What do you dislike about Deputy?**

The app tends to load a bit slowly, which could be caused either by the app itself or by my internet connection.

**What problems is Deputy solving and how is that benefiting you?**

Logging in and out is simple, and you can easily view your schedule as well.

  ### 37. Great Features, But Managerial Subscription Fees Disappoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy C. | Chief Concierge, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2025

**What do you like best about Deputy?**

The ability to toggle more than 1  venue as well as manage the business / employees' timesheets, hours, and labour cost etc.

**What do you dislike about Deputy?**

The associated fees for mass sending sms / text messages for shift changes and notifications etc.

**What problems is Deputy solving and how is that benefiting you?**

I previously had minor tech / app bugs for publishing changes and notifications etc. but this has been fixed.

  ### 38. best app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

it shows me all my shifts, shows who’s on shift with me and it’s very helpful!

**What do you dislike about Deputy?**

I have no complaints at all—it does exactly what I need it to do!

**What problems is Deputy solving and how is that benefiting you?**

It's very convenient to see my work schedule without constantly needing to check it. The app also reminds me to clock in and out, which is really helpful!

  ### 39. Great Features and Easy UI, But Mobile Rostering Needs Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hylton E. | Store Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

functionality is good, UI is easy and features are useful. it was easy to get used, like a better version of previous payroll tools.I use it every day.

**What do you dislike about Deputy?**

The mobile functionality for rostering and timesheets needs a little bit improvement for on the go approvals and rostering

**What problems is Deputy solving and how is that benefiting you?**

challenging rostering and budgeting requirements an makes rostering so much quicker

  ### 40. Reliable and User-Friendly – A Solid Tool for Scheduling and Time Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Reaz A. | Customer Support Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

Deputy is great for scheduling, time tracking, and absence reporting. The simple user interface and straightforward design make it sleek to operate, without feeling bulky, and it’s proven to be very reliable. I’ve been using it for 2 years now, and looking back, I can’t recall any instances where Deputy was confusing or fell short. That said, I do hope they continue to add new and innovative features. Overall, a great experience!

**What do you dislike about Deputy?**

I found this incredibly useful and didn’t run into any problems whatsoever!

**What problems is Deputy solving and how is that benefiting you?**

With scheduling and geolocation tracking in place, Deputy ensures users are clocking in from their assigned locations, while also staying compliant with break policies, absence and leave management, and payroll accuracy.

  ### 41. Efficient and user-friendly platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin Kwadwo  A. | Support Worker, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

I’ve been using Deputy regularly for scheduling and time management at work, and it’s been incredibly helpful. The interface is intuitive, and it makes shift planning and communication with the team really easy. I especially appreciate the mobile access and notifications. Highly recommend it for teams looking to streamline their rostering process.

**What do you dislike about Deputy?**

Sometimes the mobile app crashes or logs you out unexpectedly.

**What problems is Deputy solving and how is that benefiting you?**

Now, I can easily see my shifts, get updates in real time, and clock in/out through the app. It keeps everything organized and improves communication with the team. It also ensures accuracy in timesheets, which helps avoid payroll issues. Overall, it saves time and reduces stress at work. It’s second to none!

  ### 42. Quick Info Access and Privacy, But Dashboard Customization Needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Deputy?**

It's very easy to review all necessary information quickly, and the ability to removed sensitive information from view is a nice feature.

**What do you dislike about Deputy?**

I wish that your default dashboard settings could be changed so next time I log in its on the same options.

**What problems is Deputy solving and how is that benefiting you?**

Combining remote employees over into one system from multiple different ones.

  ### 43. Great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor W. | Door ambassador, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

Deputy made it easy to communicate with my boss when it came to requesting time off

**What do you dislike about Deputy?**

I dislike nothing about deputy i think it's great

**What problems is Deputy solving and how is that benefiting you?**

Requesting time off

  ### 44. Decent App, Great Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Declan L. | Logistics Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

Decent app, needs some work, which they are aware of. They're good at listening to user feedback, the support team have made adjustments based on recommendations from myself and my team. There is always room for improvement and they listen. So if you're looking for a rotating app that can be curated to your businesses needs, I'd say, check it out.

**What do you dislike about Deputy?**

We've had teething issues, but everything reported has been resolved, potentially clocking in as a manager before your shift would be useful, we all know occasionally the needs of the business require members of management to arrive early for maintenance issues. Other than that, not much really.

**What problems is Deputy solving and how is that benefiting you?**

Rotaing and time keeping

  ### 45. Easy to Use with Great Options, Needs Quick Access to Favorite Accounts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isai R. | Bar Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

It's super easy to use and you have plenty of options so convenient.

**What do you dislike about Deputy?**

Maybe a way to mark at the top of the app the most used accounts would be convenient, instead of needing to search by name.

**What problems is Deputy solving and how is that benefiting you?**

Clock in and clock out easily and being able to have on your smartphone.

  ### 46. Don’t risk it

**Rating:** 1.5/5.0 stars

**Reviewed by:** Mike H. | Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Deputy?**

It's a simple and robust scheduler if you are after very basic functionality.

**What do you dislike about Deputy?**

Deputy likes to promote its integration capabilities through Zapier, which can indeed be useful. For example, an employee clocking into a shift can trigger a customer survey, automate reminders, or execute other helpful tasks. Unfortunately, about five months into my company’s subscription, Deputy’s Zapier integration abruptly stopped working. Overnight, this disrupted dozens of automated tasks we relied on daily. My team had to manually execute these every morning, consuming hours of their time. Customers didn’t receive crucial reminders, surveys weren’t sent to staff, and timesheets failed to log in our accounting system. From a management perspective, technical failures like this not only impact customer relationships and the bottom line, but they undermine trust internally and make it that much harder to implement other tech initiatives. 

Here's the thing: I work with a dozen software providers and I understand that tech issues happen. But Deputy's tech support team is hands down the slowest and least effective I have ever encountered. They offer no live support (it is all email based), and their engineering team is based in Australia, which causes unavoidable delays for US customers (if something goes wrong after 5pm on Thursday, forget it). Even after factoring in the time difference, their response times were a joke. After making it clear their broken integration was causing my business critical operational problems, it still took them 4-5 days to send a boilerplate email reply, and at no point did their communications ever convey a sense of urgency. 

The last email I ever received from them was an admission they had no idea how to fix their broken integration (which they were still advertising as functional):

"As there is no timeline for a resolution in the near future, this Support ticket has been closed."

After two weeks without any meaningful updates and an admission from a support engineer that the platform was going to be broken indefinitely, I gave up and switched to Connecteam. I should have done this way sooner. The Connecteam guys had me set up with time tracking in just a few days, provided lightning fast support, and offered a more customizable platform at a lower cost. 

Even if Deputy were to fix the broken integration, the risk of another failure with such poor support to back it up is far too high for my business. I would not have chosen Deputy had I known how flimsy their integrations are and how under resourced their tech support would be. This experience was a significant waste of time and money, and I would strongly caution others to look elsewhere.

**What problems is Deputy solving and how is that benefiting you?**

Automatic scheduling for a large part time workforce.

**Official Response from Dominic Newman:**

> Hi Mike,

We’re sorry to hear that this has been your experience. Your feedback is valuable and we are always working to improve our product and integrations. 
We want to let you know that the Zapier integration is fully functional again, and our team has implemented a solution to prevent this issue from recurring. Our support team has reached out to inform you of this update and offer any additional support. 

Best, 
The Deputy Team


  ### 47. Very accessible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

The most helpful is schedule deputy, and be able to see staff’s schedule and the list of staff working on the current shifts.

**What do you dislike about Deputy?**

The schedule of staff shifts are not deaf blind friendly. Those fonts of staff’s names are so tiny and there is no feature that I could change fonts to bigger ones. I could see the scheduled shift especially time very clear. The top of the schedule where it shows days (Monday to Sunday) the fonts are small and hard to read. I would recommend that you add a feature where we can adjust the size of fonts and possible colors too. It is hard to see white fonts on the green background. It would be nice to add feature that allow us to change colors such as navy blue or bald background, yellow fonts and adjust size.

**What problems is Deputy solving and how is that benefiting you?**

Not sure what the questions is asking me.

  ### 48. Deputy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

It's very easy to work. Never had any issues with it.

**What do you dislike about Deputy?**

Nothing really it's always been easy and user friendly.

**What problems is Deputy solving and how is that benefiting you?**

Manager sees our clock in and out times.

  ### 49. Well executed product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Deputy?**

Easy to use, nicely laid out and all the information is in the one place

**What do you dislike about Deputy?**

When viewing rosters on a mobile it is sometimes hard to view all the information

**What problems is Deputy solving and how is that benefiting you?**

Using management software on the go and not having to rely on having a computer with me to do admin tasks

  ### 50. The easiest app to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee W. | Medical Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Deputy?**

I've been using this clock in and out app for a few months now, and it's been a game-changer for tracking work hours. The interface is clean and easy to use, with one-tap clock in and out features that make it quick and hassle-free. I especially like the ability to view daily, weekly, and monthly summaries, which helps a lot when it's time to review hours or submit timesheets.

**What do you dislike about Deputy?**

Nothings it’s perfect and easy to get around.

**What problems is Deputy solving and how is that benefiting you?**

The feature I really appreciate is the notification reminders-super helpful if you forget to clock in or out.
Syncing with payroll or exporting timesheets is also straightforward, saving time during payroll processing.


## Deputy Discussions
  - [What is Deputy used for?](https://www.g2.com/discussions/what-is-deputy-used-for) - 1 comment
  - [Can Deputy track your location?](https://www.g2.com/discussions/can-deputy-track-your-location) - 2 comments

- [View Deputy pricing details and edition comparison](https://www.g2.com/products/deputy/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-25+06%3A28%3A49+-0500&secure%5Bsession_id%5D=ce27c934-0b59-48a1-97f3-c466e4a6fefb&secure%5Btoken%5D=a2f3664108d9a7f9ef94a0bf3016463c1da6b9950a8b9efb6568fd4ded8cffad&format=llm_user)
## Deputy Integrations
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Deputy Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Automation**
- Process Automation

**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Platform Content**
- Automation
- File Sharing

**Generative AI**
- AI Text Summarization

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Generative AI - Business Instant Messaging**
- Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top Deputy Alternatives
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (555 reviews)
  - [When I Work](https://www.g2.com/products/when-i-work/reviews) - 4.4/5.0 (389 reviews)

