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Dentrix Reviews & Product Details

Kaila  J.
KJ
Office Manager
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Dentrix?

The ease of use with Dentrix is phenominal. All updates are easy to handle and to learn how to use dentrix is easy as well. There are a number of features that make dentrix the best software on the market. Whether it be the scheduling or the intergraton with other apps makes it stand out from the rest. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

At the moment I have no issues with dentrix. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

It helps with on site training, because it is so easy to use and there are so many videos on their website it cuts down the time for me to train new employees. Review collected by and hosted on G2.com.

Dentrix Overview

What is Dentrix?

More than 35,000 dental practices rely on Dentrix practice management software by Henry Schein One to boost staff productivity, enhance professionalism, help keep chairs full, increase collections, and improve the bottom line. The industry leader for more than 20 years, Dentrix is beloved for its in-office consultation and training packages, guided online learning modules and assessments, and expert coaching to build teams’ Dentrix competency.

Dentrix Details
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Product Description

Dentrix is a practice management solution that provides charting capabilities and imaging connectivity that helps you manage your productivity and allows you to build your digital dental office.


Seller Details
Year Founded
1932
HQ Location
Melville, NY
Twitter
@HenrySchein
25,363 Twitter followers
LinkedIn® Page
www.linkedin.com
10,043 employees on LinkedIn®
Ownership
NASDAQ:HSIC
Total Revenue (USD mm)
$10,119
Description

Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With approximately
6,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites. Henry Schein operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers. A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 33 countries and territories. The Company's sales reached $1
.3 billion in
0
3, and have grown at a compound annual rate of approximately 11.5 percent since Henry Schein became a public company in 1995.


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Recent Dentrix Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Dentrix is awesome."
It is very user friendly and can do pretty much everything.
Kaila  J.
KJ
Kaila J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing DMS"
The ease of use with Dentrix is phenominal. All updates are easy to handle and to learn how to use dentrix is easy as well. There are a number of f...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"It can be extremely useful in the dental practice"
Software is comfortable to use and handy
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Dentrix Media

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113 out of 114 Total Reviews for Dentrix

4.0 out of 5
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113 out of 114 Total Reviews for Dentrix
4.0 out of 5
113 out of 114 Total Reviews for Dentrix
4.0 out of 5

Overall Review Sentiment for DentrixQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dentrix?

It is very user friendly and can do pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

the old times for support on the phone and online. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Being able to run different reports and how easy it is to find them. Review collected by and hosted on G2.com.

Maria G.
MG
E
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

I like the fact that everything is in one platform to use for our patients. It integrates with other platforms to make business run smoother when we are trying to get noticed. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I don't like the fact that if you have a new employee and you want to get them trained, you have to actually pay for more training per hour and it's not included Service Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

We are finding that it is a little difficult to include x-rays when we are adding a new patient and then it count in the reports as a new patient. We are a specialty office and most of our patients have a referral. Review collected by and hosted on G2.com.

Jessica S.
JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

Dentrix is very user-friendly. This makes training new users more accessible, and it tends to take less time to get accustomed to the program. The program is also very visually appealing, and easy to view different modules. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The downside of the software is that it felt very limited in the ability to make custom changes or additions. As a practice manager, customization is necessary for any program we use. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dentrix makes treatment planning and charting easy and fast for any practice. This has been beneficial in training new employees and new users. Review collected by and hosted on G2.com.

Omnia A.
OA
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

Support is very really good and you will learn management and marketing in small time and you have a solution to a lot of things and training your skills and live chat will help you Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

No thing every thing liked me and I have a very good experience Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

I was have a big problem with marketing because marketing can't learn it with only course you should practice and dentrix help me by Get more from my marketing investment with online tools that automate email campaigns, review requests, website optimization and other marketing tactics. Review collected by and hosted on G2.com.

Gregory G.
GG
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

User-friendly, multiple ways to navigate the software. able to use the help feature or chat to ask questions or look up questions on how to find or perform tasks. Reports are easy to generate and use. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I dislike that if you accidentally delete a batched claim from the office manager it can not be found by using the batch unprocessed claims feature. The delete feature in the office manager lumps together printed and displayed itmes. It would be nice if the displays were separate so that you can delete printed ones without deleting the display claims you are working on. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dentrix is a great software that enables us to be paperless. The document center holds all scanned documents, and Dexis x-rays are integrated into Dentrix. File claims from within the software and not have to export them. Dentrix e-central enables us to verify insurance for most insurance companies. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dentrix?

Ease of use. Seems to get to all you need with less clicks. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Slow when changing modules at times. Needs to update ease of using documents within the program Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Not sure what the question means. We have used Dentrix for 20 years and have been pleased with the progress that the program has made. Review collected by and hosted on G2.com.

Maggie S.
MS
Customer Service Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dentrix?

It makes verifying insurance & sending claims so easy & quick. Also makes dealing with rejected claims alot more managable & gives you all the info you need to speak to the insurance companies Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

When you add a new patient, if they already have an exisitng family member in the system you cannot connect them. You need to call have them deleted & re add them Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

It is helping us add new patients easier by verifying their insurance & benefits for us rather than having us have to call & sit on the phone for hours with the insurance Review collected by and hosted on G2.com.

Christian C.
CC
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

Dentrix is very user friendly, which I love! Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I have used Dentrix for almost 18 years. I can honestly say that I have not had any major issues! Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

Dentrix makes it easy for us to focus on our patients and not our dental software allowing us to provide the best care we can! Review collected by and hosted on G2.com.

Maria S.
MS
Private Tutor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

The most helpful thing about Dentrix was the information they provided. It was always clear and precise. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

There are no downsides to using Dentrix. Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

The appointment system is wonderful. Review collected by and hosted on G2.com.

Aaron N.
AN
Capabilities Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dentrix?

Dentrix is very diverse. For a budding practice it can handle everything from appointments to accounting. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

It is only capable to handle small scale practices or business. Cannot be used well as an enterprise tool Review collected by and hosted on G2.com.

What problems is Dentrix solving and how is that benefiting you?

It used to help keep track of our patient appointments across multiple branches and analyse the data as well. We could hence manage resources well Review collected by and hosted on G2.com.