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I like the fact that everything is in one platform to use for our patients. It integrates with other platforms to make business run smoother when we are trying to get noticed. Review collected by and hosted on G2.com.
I don't like the fact that if you have a new employee and you want to get them trained, you have to actually pay for more training per hour and it's not included Service Review collected by and hosted on G2.com.
113 out of 114 Total Reviews for Dentrix
Overall Review Sentiment for Dentrix
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The ease of use with Dentrix is phenominal. All updates are easy to handle and to learn how to use dentrix is easy as well. There are a number of features that make dentrix the best software on the market. Whether it be the scheduling or the intergraton with other apps makes it stand out from the rest. Review collected by and hosted on G2.com.
At the moment I have no issues with dentrix. Review collected by and hosted on G2.com.
Dentrix is very user-friendly. This makes training new users more accessible, and it tends to take less time to get accustomed to the program. The program is also very visually appealing, and easy to view different modules. Review collected by and hosted on G2.com.
The downside of the software is that it felt very limited in the ability to make custom changes or additions. As a practice manager, customization is necessary for any program we use. Review collected by and hosted on G2.com.
Support is very really good and you will learn management and marketing in small time and you have a solution to a lot of things and training your skills and live chat will help you Review collected by and hosted on G2.com.
No thing every thing liked me and I have a very good experience Review collected by and hosted on G2.com.
User-friendly, multiple ways to navigate the software. able to use the help feature or chat to ask questions or look up questions on how to find or perform tasks. Reports are easy to generate and use. Review collected by and hosted on G2.com.
I dislike that if you accidentally delete a batched claim from the office manager it can not be found by using the batch unprocessed claims feature. The delete feature in the office manager lumps together printed and displayed itmes. It would be nice if the displays were separate so that you can delete printed ones without deleting the display claims you are working on. Review collected by and hosted on G2.com.
Ease of use. Seems to get to all you need with less clicks. Review collected by and hosted on G2.com.
Slow when changing modules at times. Needs to update ease of using documents within the program Review collected by and hosted on G2.com.
It makes verifying insurance & sending claims so easy & quick. Also makes dealing with rejected claims alot more managable & gives you all the info you need to speak to the insurance companies Review collected by and hosted on G2.com.
When you add a new patient, if they already have an exisitng family member in the system you cannot connect them. You need to call have them deleted & re add them Review collected by and hosted on G2.com.
Dentrix is very diverse. For a budding practice it can handle everything from appointments to accounting. Review collected by and hosted on G2.com.
It is only capable to handle small scale practices or business. Cannot be used well as an enterprise tool Review collected by and hosted on G2.com.
