Demodesk Scheduling Pros and Cons

During my reasearch I came across a couple of scheduling solutions like hubspot, chili piper, calendly and demodesk. Only demodesk hit the nail on the head. Most important to us was a smooth experience when booking a meeting via our website. That requires a solid CRM integration to create proper routing to on of our BDRs as well as a good UX in the frontend (user-friendly and with the least necessary clicks to get to the desired outcome).

Demodesk had all that, including reasonable prices! Review collected by and hosted on G2.com.

The hubspot <> demodesk integration did not automatically update a hubspot property important to us. The support quickly connected me with their product team, which explained the reasons for that and helped me build a very simple work around via their existing integration. Review collected by and hosted on G2.com.

It gives me full control over my calendar, it saves me time, and it reduces no-shows. For my customers, it is also very easy to re-schedule a call. Ideal for demos, implementation, project management, saas, etc. All participants can interact with the shared screen. It makes the calls more dynamic. And it is integrated with Google Calendar. Only a web browser is needed. Review collected by and hosted on G2.com.

Even when their best feature is the interactive screen thing, they don't have display options for the pointer. Even when you use a customized pointer on your laptop, this is not transferred into Demodesk. It is small and white. You can barely see it. And you can not paint on the interactive screen either. However, still an amazing tool! This is just a small detail. Review collected by and hosted on G2.com.

Before Demodesk & scheduling planner, we used to have a call with the customer or always asked about three suggestions for appointments, which always took time to look through the calendars, now by just sending an appointment link, it makes life so much easier, especially if you name what each link does, it's easier to also know what the meeting is all going to be about. Review collected by and hosted on G2.com.

It can be a bit of challenging, and you can get lost if you create multiple links, or creating events can be a bit challanging, but once you get the jist you notice it's super easy. Review collected by and hosted on G2.com.

I love how intuitive it is and how you can see not only your availability but also that of your colleagues.

Custom meeting link generation for calls with colleagues e.g. experts ---> no more wasting time checking individual availability

I also love the integration with Gmail and Google Calendar.

I love how easy it is to see if colleagues are in calls and that you can join them if they need your help or if you want to support them (also as a shadower).

The rescheduling feature is also a life saver if you need to cover calls for a colleague who is off sick. Review collected by and hosted on G2.com.

- room for improvement would be if the tool could understand what are blockers in my calender vs real appointments

- would be amazing if i can send custom calender invites with colleagues who are not on demodesk yet (e.g. product managers who typically wouldnt have a license) Review collected by and hosted on G2.com.

Demodesk is a great tool for different teams that deal with the same customer along the journey from acquisition to onboarding. Most handovers require additional communication between teams to finde the right meeting times with customers - extending the customer journey and complicating things overall. Review collected by and hosted on G2.com.

Many improvements have been made since we worked with Demodesk and our needs are met. However, currently the scheduler could provide a few more settings and features for users to set up their individual scheduler needs. Review collected by and hosted on G2.com.

It is very intuitive and helps you organize meetings in a correct way so that the client finds it easier to understand the product and maintain their attention at all times. Review collected by and hosted on G2.com.

Sometimes there are some produced by using certain browsers, and because the sector in which I work is not very digitalized, it is complicated to explain this part to them. Review collected by and hosted on G2.com.

- Easy to use hubspot integration

- Interface & tool quite intuivite

- Team at DemoDesk super helpful & responsive with scheduling questions & issues (not many issues tho)

- smooth process

- Improved demo scheduling & ease for our sales team Review collected by and hosted on G2.com.

- we do not use the demodesk scheduling form on our website anylonger as we found we had more flexibilty using our own forms Review collected by and hosted on G2.com.

- Meeting Infos automatically filled in Google appointment

- Reschedule Links

- Handover feature

- Multiple playbooks / meetinggtype possible for different departments Review collected by and hosted on G2.com.

- possibility to create booking links for only a certain part or the team would be nice Review collected by and hosted on G2.com.

What I liked most about Demodesk Scheduling is that customers can schedule a meeting with me in seconds, and the automatically created and updated fields in Salesforce make it seamless as meetings are booked and handed off. Review collected by and hosted on G2.com.

The one drawback I found with Demodesk Scheduling is the time it takes to create detailed individual settings. While it's excellent to have so much customization, I often struggle to find the time for it. Review collected by and hosted on G2.com.

Demodesk scheduling enables your customer to easily book a meeting which has a Demodisk meeting link right away. Once customers get used to eat, it is a very easy way of booking a meeting. Review collected by and hosted on G2.com.

I would love to see that it is easier to adjust the meeting settings, such as buffer etc Review collected by and hosted on G2.com.